lorie r Rct

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paramus, New Jersey

Terrible experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Dec 12, 2022

No update with oradell, went to a new vet and got a real diagnosis just bronchitis. They are telling many people their dogs have cancer to have them spend money and get tests done and spend thousands.

They never contacted me again because they knew what they did was wrong and he did NOT HAVE CANCER!!! After Antibiotics he was great and cured.

Original review Nov 12, 2022
They are Absolutely terrible! Not only does the billing department and front desk Karens have no idea how to make a bill, but have the balls to try and charge me for the WRONG BILL!! 3,600 to be exact! For a month they told me he had cancer my dog, when in fact he has BRONCHITIS!!! Thank god I went to a different vet! He was diagnosed in 30 minutes. They are disgusting telling me cancer to keep the bills racking up. Do not go there if u love your vet. You will be SCAMMED
View full review
  • All cons
  • Too many to list

Preferred solution: Full refund

User's recommendation: Do not go!!!

Lenny B Fyz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Be very careful about admitting your pet especially overnight. They will charge you $1K per calendar day b/c they want your money.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review Aug 31, 2022

The techs are great. The doctors try although are often wrong.

It's hard to diagnose an animal so I won't give them too much crap. They did kill my hamster, b/c the oncall doctor did not know how to treat a pocket pet and did not say anything. They wanted to do a surgery on my cat, that thankfully I said no to, since we later found out that was not his issue. I only still go because they have some many specialists, which my sick animals need.

Twice I've had them convince me to keep an animal overnight, both times it turned out to not be necessary. The most outrageous part though is the first time my animal was in the hospital for less than 30 hours. I was charged for 3 days. There is a base of about $1K per day if you animal is admitted.

The second time my animal was admitted after 11pm, and I was charge an additional $1K+ for that day. The total time he was there was about 16 hours. The only reason they charge by the calendar day is to steal money. It does not reflect the time or effort of any of their employees.

It is just a money grab. An extra $1K is the difference between someone being able to help their animal or have to put it down. The money hungry owners should be ashamed of themselves. They have put profits over the lives of countless animals.

My advice is never let your animal be admitted. If you do, don't go until after midnight. If you bring in an animal in the morning and they do tests and everything else and watch them the whole day, you still don't have to pay the extra $1K you'll get charged just from letting them admit the pet.

It'll only be about $500. They do not do anything different.

View full review
  • Open 24 hours and have lots of specialties and equipment
  • Techs and doctors care alot
  • No email or dept extension to contact
  • Hospital only cares about money and will overcharge you
  • It is very hard to get an appointment for a specialist

Preferred solution: I just want everyone to be aware of this extremely corrupt practice of charging per calendar day.

User's recommendation: Only go in an emergency or for specialty services. If an emergency, best if you wait 'til morning and not admit. If you need to admit always after midnight or they will rob you of an extra $1K.


Incompetant vets

11 month Pet goes in for MRI and ends up dying, costing 12000 dollars. Taken care of by residents/students advertised as professionals. This is not your first place of choice for your pet
View full review
Reason of review:
Bad quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article