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WARRANTY ISSUE

I made the mistake of purchasing an Emporio Armani watch from Ora kourtis in Athens, Greece. They certified the specific watch as appropriate for swimming in the sea and work in cold water. More specifically I bought a Renato Grey which is water resistant up to 50 meters and 5 Atm. Emporio Armani does not certify this watch for swimming, but Kourtis, in order to sell more easily, certifies it by himself. I did not know at the time the Emporio Armani directive and only took into consideration Kourtis' certification. When I swam in the sea, the watch took water in and got destroyed. When I called Kourtis to ask for repair within the warranty, they told me that the warranty does not cover water proofeness issues and not to disturb them anymore. Then I called the Emporio Armani official representative in Greece and they informed me that Kourtis is not an official dealer of Emporio Armani watches and that the warranty that he issues is void and null! The watch is not covered by the official representative and the only thing I could do was to either repair the watch at my own cost or throw it away as it most probably was useless, since it had taken sea water in. So, please be carefull of ORA KOURTIS! They are not who they seem to be...notDon't

User's recommendation: Do not buy anything from ORA KOURTIS, unless you are absolutely sure of what you are doing!

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ID
#2193622 Review #2193622 is a subjective opinion of poster.
Location
Peristeri, Attica
Product
Emporio Armani Renato Grey Watch
Loss
$100
Preferred solution
Full refund

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