Anonymous
map-marker Covina, California

Threatening to submit my account to a licensed collection agent

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was charged $40.00 which was part of my diagnostic test and procedures which has a zero co-payment. I called my cardio office and also someone from Magan Medical Clinic where I had my cardio testing done. I was told it was coded in error, and they will fixed it. I had called and talked to several people from Optum billing and yet their bill keep coming, the latest was a letter threatening to send my account to a licensed collection agent. Not wanting to ruin my credit I had no choice but to pay it. They have no mercy to a senior citizen like me with a weak heart and only source of income is my social security retirement. as as well and yet bill keep coming.
View full review

User's recommendation: Awful customer service. Instead of getting better, they will try to push you over the edge. STAY AWAY FROM OPTUM.

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Brands Related to OptumCare

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article