Optum Bank
Optum Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Optum Bank has 1.0 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Optum Bank to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "cant access site to make payment don't use. employer forced company. cant talk to live person, run you in circles.", "Don't deal with them if possible.", "absolutely not", "Donβt use!", "Avoid Optum if at all possible".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Optum Bank has 1.0 star rating based on 14 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Optum Bank to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "cant access site to make payment don't use. employer forced company. cant talk to live person, run you in circles.", "Don't deal with them if possible.", "absolutely not", "Donβt use!", "Avoid Optum if at all possible".
Most users ask Optum Bank for the apology as a solution to their issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to make a cobra payment
- Phone lines down
- Useless website
- No live people
Preferred solution: Apology
User's recommendation: cant access site to make payment don't use... employer forced company. cant talk to live person, run you in circles.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerClaim Issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mountain View, CaliforniaLost over $800 due to them not accepting multiple submissions of receipts
User's recommendation: Don't deal with them if possible.
Scam alert
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Valley City, UtahTo get my funds sent to my bank
Preferred solution: Full refund
Horrible customer service
User's recommendation: absolutely not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Valley City, UtahPOOR SERVICE
Still unresolved! Customer service is full of excuses and βI am sorryβ comments but no action!
- No customer service
Preferred solution: Apology
User's recommendation: Donβt use!
HRA Account Issues
User's recommendation: Avoid Optum if at all possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBusiness Practices
- Complete disregard for legitimate customer concerns
Preferred solution: Full refund
User's recommendation: Avoid this bank/HSA provider
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot open file from Hsa
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Valley City, UtahBad customer service & delayed payments
- Delayed payments
- Lost payments
- Bad customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get HSA reimbursement
- Do not do their job
Preferred solution: Deliver product or service ordered
User's recommendation: Flee
Locked out of my account
User's recommendation: Take you hard earned money someplace else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst customer service Iβve ever experienced
- Shady
- Lies
- Incompetence
Preferred solution: Apology
User's recommendation: Avoid at all costs
Activation problems
Preferred solution: My payment card activated
Taxes
User's recommendation: Should be handled on the first call.
Brands Related to Optum Bank
Companies Similar to Optum Bank
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
the rep can acttually send you the tax forms you need