Option Care
Option Care Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Option Care has a 2.5 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Rating distribution shows a 50/50 split. Recent recommendations urge finding a different service and call for honest stock responses.
Key Takeaways for Future Customers
- Read Option Care reviews and check Location and Insurance Plans Acceptance before ordering.
- Expect medium price level and verify product availability ahead of infusions or supplies.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude customer service and poor communication.
- Reports of order errors, unreturned messages, and issues affecting ongoing infusions.
Positive Feedback
Some reviewers found device returns straightforward and value the provider's location and insurance acceptance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Option Care has a 2.5 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Rating distribution shows a 50/50 split. Recent recommendations urge finding a different service and call for honest stock responses.
Key Takeaways for Future Customers
- Read Option Care reviews and check Location and Insurance Plans Acceptance before ordering.
- Expect medium price level and verify product availability ahead of infusions or supplies.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude customer service and poor communication.
- Reports of order errors, unreturned messages, and issues affecting ongoing infusions.
Positive Feedback
Some reviewers found device returns straightforward and value the provider's location and insurance acceptance.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They Lie
- I called about issues with my infusions.
- They lied and called me a liar condescendingly.
- I must have my port removed and suspend infusions.
They are masters at the “bait and switch “game. They promise the world and then when you agree to use their services they tell you that what they will not do that service they promised.
Then they call you back telling you it’s all fixed (after you decline the service) and tell you it’s all worked out only for them to do the same thing again. Record every conversation with them because they gaslight you and victim blame
I called because of issues I have been having with my infusions. They twisted the truth to cover their rear ends and basically called me a liar in so many words.
To be treated in such a way when I am struggling with illness and to be spoken to in such a condescending manner was just too much.
Because of them, I am now being forced to have my port removed and suspend my infusions permanently. This is not a patient-focused company, and they will lie and demean you at every chance.
- Gaslight and refuse to listen to patients
Preferred solution: Full refund
User's recommendation: If you can find a different service go with that. This is not a company that cares about helping sick patients
To return a feeding machine
- Returning the feeding machine is easier than ordering formula.
- Jasmin never answered messages and orders were wrong; today someone replied.
Now I just returning the feeding machine. It was much easier than trying to order formula for my baby.
Ive called before to the lady in charge in our case, her name is Jasmin. Never answer, never returned my messages, and lot of times the order weve placed came wrong. It was very rude on her part to not return my calls, not even to say that they were out of the product of similar to that.
Thank you very much. Also, I was surprised today when someone responded to me.
User's recommendation: Response the messages, and be honest if you’re out of stock.
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