Optimus Enterprise Reviews
Optimus Enterprise Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Optimus Enterprise has a 1.4 star rating from 1 review and consumers are mostly dissatisfied due to delivery failures, product defects, and poor customer service.
Key Takeaways for Future Customers
- Check Optimus Enterprise reviews and confirm delivery address before ordering.
- Expect potential delays, missing parts, and limited response on refunds or service plan changes.
Negative Feedback / Risk Areas
- Repeated customer complaints cite wrong deliveries, broken or short-lived fans, and unresponsive customer service.
- Customers requested refunds and return labels but report no timely resolution and high shipping costs for returns.
Positive Feedback
Products can include useful accessories, with one reviewer noting a watch that comes with headphones.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Optimus Enterprise has a 1.4 star rating from 1 review and consumers are mostly dissatisfied due to delivery failures, product defects, and poor customer service.
Key Takeaways for Future Customers
- Check Optimus Enterprise reviews and confirm delivery address before ordering.
- Expect potential delays, missing parts, and limited response on refunds or service plan changes.
Negative Feedback / Risk Areas
- Repeated customer complaints cite wrong deliveries, broken or short-lived fans, and unresponsive customer service.
- Customers requested refunds and return labels but report no timely resolution and high shipping costs for returns.
Positive Feedback
Products can include useful accessories, with one reviewer noting a watch that comes with headphones.
Media from reviews
Magnolia, Texas
Fan not working all the time
- - Fan purchased in November and is now not working.
- - They must pay to ship it back for repair or replacement.
- - They are retired and on a fixed income.
I purchased the fan in November and it already not working. Now I have to send it to ya'll at my cost so ya'll can repair or replace .
That would be fine if I was not retired and on a fixed income. Phone # 281-705-****, email wcjjrkat@***.com
Thanks
Walter Johnson
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Verified Reviewer |
Aransas Pass, Texas
Did not receive item
- - Package not delivered after 2-3 weeks; delivered to the wrong address.
- - Emails seeking the package have not been answered; requesting full refund.
I have waited for 2-3 weeks waiting for my package and I still have not received it. My package was delivered to the wrong address. I have emailed them trying to find my package and have it delivered to my correct address and I'm not getting a response and I've been waiting for 2-3 weeks at this point I want my package and a full refund of my item.
- Great watch that comes with headphones
- Bad delivery service
Preferred solution: A full refund and delivery of my package.
User's recommendation: Make sure it is delivered to your address and not somebody else's
La Grande, Oregon
Broken fan
- - Order #28549**** fan failed after 2 weeks; customer seeks contact.
- - Return label policy vs site claim; customer demands immediate contact.
Order #28549**** this fan has only worked for 2 weeks. I have been trying to get a response from anybody and no luck.
I spoke with Johnathan and he said you don't send return labels but you're website says it does.
Im not paying 46dollars to send this back to you someone needs to contact me asap or i go to corporate. Thank you Carl and Ann Gittings
541 910 **** or 541 910 ****
User's recommendation: Dont shop through them
Priest River, Idaho
Thermosats in optimus model H-3013
- - Six Optimus units have fused thermostat contacts.
- - Outer parts are in good order.
- - Tip-over cutoff does not work.
- - Need six thermostats and parts.
I have 6 of the optimus and all of them have fused thermostat contacts! !
! and the outher parts of all units are in good order.
Im tolled that is no parts to replace the bad parts ! ! !.
I have two [2] older units that have metel NOT plastic and thay steel working today
I need 6 thermotats to repare the units .
also note tip over cut off don`t work !
! !at all.
I have taken back for replacement and the same thing happens.
so please send replacement parts as needed.
Thank You Gerald Bowker Sr 208-946-****
or jerrybowker@***l. com
Payment change
Replaced credit card- have new form of payment for my device service data plan device.
Heater remote quit working
Nobody wants to answer my call or try to speak to me.
Missing part of fan
This company left out the expansion pole for my fan and now it’s usless.
Norwalk, Connecticut
Optimus Fans
- - Optimus fans are cheaply made and do not last.
- - It smells from the motor area while running.
- - Oscillation malfunctions: it clicks and stops.
These Optimus Fans are made so cheap and with such bad quality that it doesn't last more than 2 weeks to a month. Additionally, the fan has bad smell that comes out from the motor area while running.
The oscillation gives problems, it clicks and even stops working most of the time. The oscillation also jams and stops the fan.
Overall, bad quality and poorly made. Waste of money.
I would not recommend this to no one who is looking to buy a good fan.
Please don't waste your money buy any models of the Optimus fans. If you are looking for well made fans go with Bionaire, Lasko or Kenmore.
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