Optimal Movers
Optimal Movers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star based on 2 customer reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews report high price levels, billing problems, and poor customer service, with multiple reports of damaged furniture and refusal to honor claims.
Positive Feedback
No positive feedback appears in recent Optimal Movers reviews.
Negative Feedback / Risk Areas
- Reports of extensive furniture damage and movers refusing accountability.
- Multiple complaints about billing practices and denied refunds.
- Poor customer service response and refusal to provide insurance details.
Key Takeaways for Future Customers
- Document items and photos before the move and get insurance proof in writing.
- Expect to verify charges carefully given reported billing issues.
- Check Optimal Movers reviews and customer complaints before booking and consider alternatives if price seems high.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star based on 2 customer reviews. Consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews report high price levels, billing problems, and poor customer service, with multiple reports of damaged furniture and refusal to honor claims.
Positive Feedback
No positive feedback appears in recent Optimal Movers reviews.
Negative Feedback / Risk Areas
- Reports of extensive furniture damage and movers refusing accountability.
- Multiple complaints about billing practices and denied refunds.
- Poor customer service response and refusal to provide insurance details.
Key Takeaways for Future Customers
- Document items and photos before the move and get insurance proof in writing.
- Expect to verify charges carefully given reported billing issues.
- Check Optimal Movers reviews and customer complaints before booking and consider alternatives if price seems high.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Optimal Movers damaged all of my furniture
- - I won the case, but the movers won't pay the judgement.
- - A court date is set; police are investigating forged initials on a contract.
UPDATE: Won my lawsuit against them and the mover is refusing to pay the judgement. So now I have to go back to court.
Good thing the judge already set a date just in case this happened. I assume the judgement will be increased and I will have to file a lien and have a sherif collect money. Forging my initials on a contract is still being investigated by the police and if picked up I plan on filing charges. A complete disgrace!
This mover should have his license revoked.
I hired optimal movers to move my stuff from one apartment to another. The movers milked the clock. When I asked for new wardrobe boxes gave me old ones. Placed tape on actual furniture that I caught them doing.
Moved things they were told to leave. Used my personal tape without permission and most importantly damaged all of my furniture that I'm now suing them over.
- Damaged furniture
- Crooks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMover damaged majority of furniture and refusing refund
- - Most furniture damaged by movers; they refuse refunds or insurance.
- - Leather headboard scratched; they deny responsibility and threaten a $10k suit.
This mover damaged majority of my furniture and refusing to take accountability or provide a refund or their insurance policy. They are trying to excuse their incompetence saying this damage was pre-existing.
NO it wasn't. Their guys clearly dropped a costanza and when removing plastic scratched a leather headboard. These are just a few of the damages. This is not worth the insane money they charged.
I will file a lawsuit if my money isn't returned and I will be filing for the maximum of 10k. Not even an apology from these ***
- Poor service and zero accountability for their screwups
Preferred solution: Full refund
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