Delivery of Product

I started the program 4/10/21 and as of today 5/27/21 I have loss 38 lbs. I believe in the science of their program because it works, but now that I'm Hooked I cannot get product, Sad thing is people that can get product are selling in eBay at a huge markup over retail and sadly I have had to order from ebay to STAY on program.
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ID
#2573739 Review #2573739 is a subjective opinion of poster.

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I've found the Optavia program is an excellent program for weight loss, but with its increasing popularity has come major supply chain issues that have been getting worse and worse. Selections in the Essentials 5&1 program are often unavailable. Some have not been...
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#2024185

The situation at Optavia is getting worse and worse. The recording on the toll-free number suggests that normal delivery times are now12-15 business days from 5-8.

Furthermore a source I spoke to days the warehouse is sometimes taking a month to get out product. The menu of choices is increasingly limited as many items are out of stock and have been for months.

Why would anyone want to be a coach on this program now? I fear this company is going to lose the faith of its customers and coaches and crash and burn if they don't get themselves together fast.

ID
#2510098 Review #2510098 is a subjective opinion of poster.
Product
Optavia Optimal Weight 5 And 1 Diet Plan
Pros
  • Easy to follow program that get results
Cons
  • Increasingly unreliable delivery times
  • Major supply chain issues affecting product availability
Preferred solution
I am happy with the program, but very very unhappy with the downward and unacceptable trend in shipping times that impacts adherence to the regimen and to achieving my goals on this program.

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Made me sick and gave fake medical advice

Original review updated by user Nov 02, 2020
I tried it for 4 weeks. I had severe cramping gas pains and diareah after the first week. That continued until I stopped the diet which almost immediately got better. The coach tried adjusting my diet before she (not a licensed nutritionist nor doctor) diagnosed me with celiac... when I told here I was not celiac she told me I was allergic to soy... I also told her I was not allergic to soy and felt like I was attacked as I was told "we can't help you if your not willing to work with us" basically they where not sure why i was having issues and instead of helping or getting support themselves i was the problem. I was also told to "stick it out and it would get better" even though I had told them I am barely getting any sleep anymore because of the stomach cramps and frequent trips to the bathroom. At 4 weeks it wasn't getting better. I told them after weeks of being sick I was done with the diet and I was told "we are sorry you are choosing to give up on your diet and a healthy life style" and the continued to push the 3 and 3 plan after I told them to stop contacting me. I tried to make the 5 and 1 plan work but they are not doctors they take a brief online course and are optivia certified but they should not diagnose disease or allergies and tell you off when you disagree.

User's recommendation: It works for some people but it is not a one size fits all.

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1 comment
#2021177

You are correct they are not certified at all, I started this program, honestly not impressed with it at all. I think it is to expensive, there are other ways out there to lose weight.

ID
#2261284 Review #2261284 is a subjective opinion of poster.
Product
Optavia Optimal Weight 5 And 1 Diet Plan
Pros
  • Are simple to follow the diet has few rules
Cons
  • Sever gi issues after weeks
  • Got diagnosed falsely with celiac without a test
  • Coaches are not medically certified
Preferred solution
Let the company propose a solution

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