Tracing an its account sent to TD Ameritrade
Trying for a long time to locate my small Ira account. My name is Alvin W. Hennigan. No satisfaction so far. Email address is. Esshenni@***.com
North Fort Myers, Florida
Oppenheimer stole $700 from me last week
I had a roll over from a previous employer that I had set up online access. The $12k sat in the account for about a year and I decided I would like to be able to trade this $. Having account with Morgan Stanley and Vanguard I didn’t think it would be all that difficult. I called Oppenheimer I was told I had to fill out a form and mail it to them. On the form was an area for asset allocation and of course disclaimers all over the place. On the form I decided to split the $12k and buy two funds. I expected there would be some commission but since I wasn’t engaging with a person it would be minimum. Before receiving the purchase confirmation I checked the on line account to see there was only $11,300 in the account and a loss for the year was over 5%. I thought how can that be???? I had not YET received a confirmation for anything so I immediately called them and 5 clicks in on their purchase form there is a 5.75% commission to purchase these two funds. Yup, filled out a form and cost myself over $700 and 5% of my portfolio all in the course of a day. On the phone I asked to this fee to be credited and I would leave the $ with them. I explained no one would knowingly have 5% of their account taken. I asked them to go to their supervisor and asked them if they would give me knowingly give me $12k today for $11,300 tomorrow. I got a bunch of back and forth and in the end they said tough we are keeping your $700. My goal now is to write to anyone and everyone to tell them NOT to do business with Oppenheimer. They could have done the right thing, they just chose not to. Awful company practice. No wonder they have been fined $20,000,000 in January 2015. I suppose stealing 5% of everyone portfolio should enable them to cover this is a day or two. Poor practice and shameful business practices.
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