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OpenWeb

OpenWeb

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What is your customer experience with OpenWeb?

OpenWeb Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

OpenWeb has a 1.0 star rating from 6 customer reviews with a 100% unfavorable distribution; consumers report account blocks, long suspensions, and no response from the company.

Positive Feedback

Few or no positives cited; some users acknowledge the moderation system is active even if they disagree with outcomes.

Negative Feedback / Risk Areas

  • Frequent reports of unexplained bans and blocked comments with no recourse, a core theme in OpenWeb reviews.
  • Customers cite lack of communication and poor customer service when contesting moderation decisions.
  • Complaints mention perceived harsh moderation and concerns about billing and high price level.

Key Takeaways for Future Customers

  • Expect limited appeal options and prepare for potential account restrictions.
  • Read OpenWeb customer complaints before relying on their moderation for critical community needs.
  • Contacting support may be slow or ineffective; verify any billing or subscription terms in advance.
View full overview ›

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Show reviews that mention
yahoo comments website access reason news israels hasbara hasbara trolls trolls maliciously speech
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Dean H Ixq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unfair block on my account w/o contact or recourse

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Months ago, my Yahoo account was blocked 'temporarily' from posting on Yahoo News for a reason never explained. It's been somewhere between 3 and 5 months.

Why hasn't my block been lifted?

How long is long enough? When will my ability to post be restored?

View full review
Cons:
  • No ability to contact nor resolve their decisions and policies

Preferred solution: An explanation and a resolution and response to my complaint.

User's recommendation: They never respond, so don't waste your time trying to contact them.

Tinisha Dxb
map-marker Missouri City, Texas

Banned

I have been banned from Fox News website for over 30 days. I do not know why.

I was never notified or warned in any way. I never threatened anyone or used profanity. May I get a reason or explanation? I respectfully request to be reinstated and have 100% access again.

I believe this may have been an error. My email address is= Tgalloway21@***.com

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Paul C Xnz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Experience

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OpenWeb is the moderator for Yahoo comments and it is all AI driven so they have a list of words that automatically delete a comment. Many times some of these words are in the article but if you reuse them in the comment the comment is blocked. There is no way to contact OpenWeb and Yahoo appears to have no control over them.Bad Experience

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User's recommendation: Stay away from using them

Dean H Ixq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

An israeli company can indefinitely suspend your right to post comments on an American website? They know israel's hasbara trolls maliciously report comments they don't like

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They know Israel's hasbara trolls maliciously report comments they don't like, and then use that as a justification to cancel indefinitely my right to comment. It's not a 'temporary restriction'; it's a permanent cancellation. Then they provide no user access to contest their decision.

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User's recommendation: My recommendation is to complain about OpenWeb policies

frank j Fxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dumai, Riau

Yahoo has block me

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openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

openweb is a *** Site that hates free speech

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Cons:
  • Blocks free speech on third account

Preferred solution: Apology

Shylah Wbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wish I Could Leave Negative Stars

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Open Web is the most biased and ridiculous excuse for a technology company I've ever witnessed. They must never have quality assurance double check anything, and their applications are barely usable.

Their "moderation" is pathetic.

They reject innocuous statements and allow disinformed & misinformed lies, as well as personal attacks constantly. There is no way to contact them, unless you're trying to buy their laughable services.

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Cons:
  • Do not stick to their own terms
  • App times out constantly
  • Unfair

Preferred solution: I would like for their moderating to be fair, and for their technology not to suck.

User's recommendation: I would recommend using any other company before Openweb. Literally: any other.

Peter M Yys

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No way to complain

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When a comment is rejected on Yahoo News, they don't specify which comment or why it was rejected. Some comments I made were inoffensive and didn't go against their community standards.

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Cons:
  • No way to contact customer serice

User's recommendation: avoid openweb if at all possible

Anonymous
map-marker Englewood, Colorado

One sided control

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I'd like to know 3 things.

1. Why are my comments repeated blocked and I'm only allowed to enter comments after begging to have my access restored?

2.

Why don't you tell people exactly why you've determined that they violated some guideline?

3. How can you block a post that contains just the word "test", what does it violate?

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User's recommendation: good luck

Anonymous
map-marker Durham, North Carolina

Lack of moderation

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This is about a poster that disrupts the comment section (sponsored by OpenWeb) to AOL news stories. She posts the following types of posts (and other like it) 1 or 2 times a minute for hours at a time when she is really active. I've been reporting all of them for months and nothing has been done. She was once asked how she gets away with it when others are deleted for not dotting an I and she said she has friends in high places (moderators?). It's obvious she is using a spam bot which is against the rules as well as repetitive posts. What will it take to get the moderators to do something about her? Here are just a few examples of her constant, repetitive posts that are disruption the board and the moderators wont stop her:

VICTORIA

Most the RetRUMpliCUNT ''MAGAts'' don't want that ''Ugly'' Orange ''Lying'' Face, Motor Mount ''DingBa'' Big FAT ''Bu'' Donnie Tiny ''weenie anywhere near their campaign

VICTORIA

Who would want to vote for that ''Ugly'' Orange ''Lying'' Face, Motor Mount ''DingBa'' Big FAT ''Bu'' Donnie Tiny ''weenie? Only the "supid'' Low ''IQ'' poorly educated MAGA 'Bottom-feeders' and the RetRUMpliCUNT ''MAGAts'' would vote for him. How he can win back the White House? On top of this, he doesn't know when he will be in prison for his many crimes.Bla-blaVICTORIA (she camouflages the word ***

That ''Ugly'' Orange ''Lying'' Face, Motor Mount ''DingBa'' Big FAT ''Bu'' Donnie Tiny ''weenie really needs some 'PSYCHOLOGICAL' help. Most the GOP (Group Of ''Puies'') "MAGAts" believe he's unfit to serve because of his indecorous behavior. He needs to get 'shutWtfup'...and go away...and quit trying to 'grand stand' and stop the nonsense.AngryAngryBla-bla

VICTORIA

Funny how that Crazy Self-Proclaimed ''Pu¥-Grabber' Orange Big FAT Bu' Donnie Tiny ''weenie NEVER get ''BUSTED' and go to jail for seual...assaulting'...and 'GRABBING' women by their 'Puies'!...What a 'PRO''!LOL... VICTORIA

That "supid'' piece of *** Schoolyard ''Bully'' Big FAT ''Bu'' Tiny ''weenie'' needs to get a 'suckerpunch' for being a BIG ''BULLY'' and should NEVER be a president again!...His time has passed!LOL

VICTORIA

Already the ''slime'' is oozing with the mud slinging. That "supid'' piece of *** Schoolyard ''Bully'' Big FAT ''Bu'' Tiny ''weenie'' needs to 'BOW' out.

VICTORIA

That Big FAT Orange pumpkin Tiny ''weenie'' is such a JOKE!!! Put his FAT''bu'' in the 'nu'' house that would be torture every day.LOLLOL

VICTORIA

Charles Manson asked his followers to incite a race war...he killed no one, and he was convicted. That Big FAT Orange pumpkin Tiny ''weenie' did the same.LOLLOL

VICTORIA

Don The Con Tiny ''weenie'' 20-24 years to life in federal pen!...Orange jumpsuit in a size 45XXXXX-Large!HappyLOL

VICTORIA

Marshall Don The Con Tiny ''weenie'' 20-24..

VICTORIA

Hey yo "MAGAts''...why are you all so afraid of Mr. President Joseph Robinette Biden Jr. running?...Inquiring minds want to know!

VICTORIA

Don The Con Tiny ''weenie'' is sinking fast, will probably die in prison. We can make that day a Federal Holiday!!!HappyLOLLOLLOL

VICTORIA

Don The Con Tiny ''weenie'' for PRISONdent 20-24 years To Life! ...LLOLL...And our BELOVED President of the United States of America, Mr. Joseph Robinette Biden Jr. is running. He will win easily with the crazy Orange ''Lying'' Face dividing the RetRUMpliCUNT ''corrupt'' party!

VICTORIA

Our BELOVED President of the United States of America, Mr. Joseph Robinette Biden Jr. figures he can beat Don The Con Tiny ''weenie'' easily without putting out each effort...LLOLL...kinda like 2020...He got the Bigger Hands...HappyHappyLOLClappingLike

VICTORIA

Don The Con Tiny ''weenie'' is ''crooked'' as ''H E L L'' with his ''criminal'' mind!... And you ''MAGAts'' ALL need to go to prison right along with him..LOL...

VICTORIA

Big FAT Orange pumpkin Tiny ''weenie'' should just QUIT. He's soon going to prison in orange tight ''panties''...NO need to even run. Bbb-but but but, I am sure with his expertise in LYING, he can come up with something 'Bullshit''...NO ONE really cares as long as he is gone.LOLLOLLOL

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User's recommendation: don't use OpenWeb

Kate T Puy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ill-judged censorship.

Updated by user Dec 31, 2023

Although you confirmed that OpenWeb had read the message I sent via your web site (thank you for that), I have received no comunication from them.Their web site seems to provide contact details only for companies looking to use their services, but not for those affected by that use.

Original review Dec 16, 2023

AOL News contained a piece about elderly people being alone and lonely at Christmas, and suggesting ways to help them. A response was posted that included an incomplete telephone number for Re-engage, who help such people.

I posted the correct telephone number and my post was rejected. OpenWeb's bots would obviously prefer that elderly people remain lonely - obviously programmed by a very mean-spirited geek.

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Anonymous
map-marker Durham, North Carolina

Your moderation of the message board conversations on AOL is nonexistent

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Examples of THE ORIGINAL MITTENS posts in the CONVERSATIONS section of the AOL news articles. You need to fix your AI technology to find the posts using Alt Codes to get past your censors. She even uses emojis to get past the censors. Here are just a few examples of this posters (ORIGINAL MITTENS) posts and when reported they are removed but she just keeps making new accounts (over 180 so far). If you cant block her IP please, at lease stop the use of Alt Codes:

-

RetRUMpliCUNTS and RetRUMpliCUNT MAGA ''idios'' ''Slimy'' piece of

***

''f'ckin'' Crazy Son of a ''B¡ch'' Piece of 'Sh¡'..'Moherfucker''...

Self-Proclaimed ''Puies-Grabber' Orange ''BIGMOUTH'' Bass FAT ''idio'' Tiny ''weenie

"Cun'' of the South

''f'ckin'' crazy son of a ''b¡ch'' Orange FAT ''idio'' Donnie tiny ''weenie''

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Kadince Nyb

Open web rejected my comment.

Put pure scientific information, they rejected. Apparently, can appeal.

Just questioning why. Oh really another F-Tard.

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User's recommendation: Force yahoo to be responsible.

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