OpenRouter Reviews
OpenRouter Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OpenRouter has a 1.0 star rating based on 1 customer review and overall sentiment is negative; the reviewer reports unauthorized charges and urges changing cards and filing a dispute and fraud claim.
Key Takeaways for Future Customers
- OpenRouter reviews warn about fraud and lack of reachable customer service.
- Expect long email response times and difficulty submitting tickets.
Negative Feedback / Risk Areas
- Unauthorized billing and stolen card charges reported.
- Inability to contact a live person and delays in support.
- Complaints about no refunds and disputed charges handling.
Positive Feedback
No positive feedback mentioned in the review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OpenRouter has a 1.0 star rating based on 1 customer review and overall sentiment is negative; the reviewer reports unauthorized charges and urges changing cards and filing a dispute and fraud claim.
Key Takeaways for Future Customers
- OpenRouter reviews warn about fraud and lack of reachable customer service.
- Expect long email response times and difficulty submitting tickets.
Negative Feedback / Risk Areas
- Unauthorized billing and stolen card charges reported.
- Inability to contact a live person and delays in support.
- Complaints about no refunds and disputed charges handling.
Positive Feedback
No positive feedback mentioned in the review.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Colorado Springs, Colorado
Very Distraught!!!
- - Card was stolen; an unauthorized account and charges over $70 were made.
- - Customer support is unresponsive and hard to reach; refunds are unclear.
My card was stolen and an account made. I was charged for two charges totaling over $70.
I cant get a live person, they take forever to answer email, & even more when you dont know the email and login and all you cant even send what they call a ticket to try and get help eventually since they are backlogged to. I have cancer and am going through enough right now and this fraud has just put it over deep end, but WORST OF ALL OS THE FACT THAT YOU CANT EVEN CONTACT ANYONE AT THIS COMPANY TO GET FRAUD REVERSED. It is not okay and heck I cant even figure how to navigate their site since it makes no sense to me and to be honest not sure what it is they even do. I do know one thing about them for certain IS THEY DO NOT HAVE ANY REAL CUSTOMER SERVICE AND THEY DONT SEEM TO CARE IF YOU HAVE BEEN ROBBED BY THEM VIA SOMEONE SETTING UP UNAUTHORIZED ACCOUNT ON SOMEONE ELSES TAB.
Like say me a cancer patient who already has been more than stressed and even worse NOT ABLE TO WORK SINCE GETTING DIAGNOSED SO FRAUD IS THE LAST THING I NEEDED RIGHT NOW. This site is not okay because if you are going to run one THEN WHEN ITS USED FOR FRAUD OR SOMEONE GOT ACCESS ON SOMEONE ELSES DIME then YOU HAVE NO ONE AT ALL YOU CAN ACTUALLY CONTACT TO GET HELP. So its like their failure at customer service has made it to where they are essentially stealing too. After all if I have no way to contact anyone to get anything back and they say NO REFUNDS well how convenient is that to the FRAUD VICTIM WHO DIDNT WANT YOUR SERVICE WHATEVER IT IS IN FIRST PLACE?
This has devastated me and I hope they are happy with how little they seem to devote to customer relations to point it is downright theft as well. You guys are after all who ACTUALLY GOT MY MONEY I DIDNT AUTHORIZE SO YOUR JUST AS BAD AS WHOEVER SIGNED UP OR STOLE MY CARD INFORMATION
User's recommendation: Never ever use this site AND IF IT HAPPENS TO YOU AS IT DID ME CHANGE ALL YOUR CARDS AND FILE A DISPUTE AND FRAUD CLAIM AGAINST Them… this shouldn’t keep happening and maybe enough people do it they get shut down or have to have a CUSTOMER SUPPORT
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