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OpenArt

OpenArt

openart.ai
What is your customer experience with OpenArt?

OpenArt Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

OpenArt has a 4.1 star rating from 6 reviews; consumers are mostly satisfied but sentiment is split with notable concerns about price, website, and customer service. Many users request a refund.

Key Takeaways for Future Customers

  • OpenArt reviews note strong AI capabilities and quality outputs for some users.
  • Expect learning curve; the tool can be hard to use and is viewed as expensive.
  • Watch billing and subscriptions closely and document charges when requesting a refund.
  • Customer service can help but response times vary.

Negative Feedback / Risk Areas

  • Customer complaints about double charges and unexpected yearly subscription charges.
  • Refund delays and slow or unresponsive support reported.
  • Glitches burn credits, produce low quality or unwanted outputs.

Positive Feedback

Users praise a dynamic AI system and some report helpful support and great results once accustomed to the tool.

View full overview ›

Media from reviews

OpenArt burned me for 6,000+ credits – don’t make my mistake
OpenArt burned me for 6,000+ credits – don’t make my mistake - Image 2OpenArt burned me for 6,000+ credits – don’t make my mistake - Image 3OpenArt burned me for 6,000+ credits – don’t make my mistake - Image 4
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Show reviews that mention
refund credit platform service character program money customer support account
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Nikki S Wpr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Billings, Montana

Hi, I cannot find any of my recently...

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AI Highlights
  • Can't find Steam Punk Collection videos on either device.
  • Please resolve and restore to my workshop; I saw a format change and could locate them.

Hi, I cannot find any of my recently created Steam Punk Collection videos on either of my devices. Can you have some resolve this and return my videos to my workshop, this is affecting my work, and needs to be resolved asap, I was able to see that they changed their format, and I was able to find my videos! It is a Great AI Service!I most definitely refer this company

Pros:
  • Have an amazing ai system with great quality work
Cons:
  • When they change their format
View full review
Resolved
Walter M Dwj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: OpenArt burned me for 6,000+ credits – don’t make my mistake

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AI Highlights
  • Spent $174 and 6,000 credits on OpenArt with poor results.
  • Inappropriate images, glitches, and ignored instructions; refund requested.
OpenArt burned me for 6,000+ credits – don’t make my mistake
OpenArt burned me for 6,000+ credits – don’t make my mistake - Image 2
OpenArt burned me for 6,000+ credits – don’t make my mistake - Image 3
OpenArt burned me for 6,000+ credits – don’t make my mistake - Image 4
Updated by user Sep 18, 2025

Company fixed the issue and I have been provided with partial refund.

Original review Sep 18, 2025
Ive poured over 6,000 credits & 174.00 into OpenArt, and heres what I got for it:
Inappropriate images with anatomy I never asked for
Duplicated characters caused by glitches
Random creative garbage that completely ignored my instructions
Hours wasted trying to fix what their system broke
I know how to use AI tools. I use them every day.

The problem isnt me its their platform. OpenArt refuses to deliver what it advertises, and every credit feels like money thrown in a fire.
Ive already contacted support, and all I get are half-hearted apologies while the program keeps pumping out unusable junk. Enough is enough. I want my refund and I want my account canceled.
If youre thinking about putting money into this platform, stop right now.

Dont throw thousands into a black hole like I did. Until OpenArt fixes its system and stops misleading customers, they should be reported and held accountable.
Ill be filing complaints with:
Better Business Bureau (BBB)
Trustpilot
Consumer Protection agencies
And pushing this issue on social media so others dont get burned.
OpenArt do the right thing, refund my money, and stop wasting my time.
Loss:
$174
Cons:
  • Software does not do what you tell it regardless

Preferred solution: Full refund

User's recommendation: ***BUYER BEWARE***

View full review
Paul F Ssh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Hello I upgraded to Primium and I paid...

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Hello, I upgraded to premium and I paid for the yearly amount, but I was charged on my credit card twice.

Loss:
$336
Pros:
  • Dynamic
Cons:
  • Expensive

Preferred solution: accidental charge/refund 2x charge.

User's recommendation: great Tool

View full review
KYLE F Mmr
map-marker East Orange, New Jersey

TRASHY VIDEOS

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OLD CARS & TRUCKS...RAINY STREETS WITH POTHOLES, TRASHY HOUSES & CONFETTI ...JUST BAD CLOTHES NOTHING 2 HELP MAKE THE VIDEOSTNBBB WORTH WATCHING...

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Lora C Dtl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I emailed them 3 weeks ago for my refund and haven't heard anything.

AI Highlights
  • Requested a refund 3 weeks ago.
  • Monthly pricing can be mistaken for yearly.
  • Paid $279.00 and used little of the service, seeking a refund.

I asked for a refund 3 weeks ago because this company took advantage. They offer you monthly, but it is clear that they make it easy to mistake monthly for yearly.

I am not happy with their work and used hardly anything but paid $279.00. I want my refund!

Loss:
$279
Cons:
  • Very low quality and they trick you into hitting annual instead of monthly also they do awful work and you cannot reach them

Preferred solution: Full refund

User's recommendation: Stay away-they will gauge you!

View full review
Anonymous
map-marker Etobicoke, Ontario

Charged Credit Card with no running subscription

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was charged without having a running subscription & i have not used their services for over a year now.

User's recommendation: Do not use them

View full review
Lora C Yom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Owensboro, Kentucky

Too expensive for the low quality.

AI Highlights
  • Accidentally clicked yearly; charged 279.00.
  • Unhappy with low-quality platform and seeking a refund due to minimal use.

The way they had the payment for subscriptions made me accidentally click on yearly and that cost me 279.00. I am not happy with their low quality platform and I would like a refund as I barely utilized it.

View full review
Brian S Lav

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Subscription

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AI Highlights
  • Upgraded to load a video.
  • Wardrobe rendering is inconsistent; other characters appear.
  • I can't afford to continue if credits aren't provided.

I had to increase my subscription just to load a video. The work, even using chat GPT, makes the character dress gay sometimes or has another character come into view.

I can't afford to try this service much longer, due to experience. Can you add credits for me to allow it to recover errors made by software? Example: I said boot cut jeans over boots, and it tucks in the jeans to the boots.

That's not a manly look when the character is rugged country. If I can't get credit, I will need to discontinue my service by canceling the subscription and requesting a refund for months not used.

Loss:
$173
Pros:
  • It makes some good videos
Cons:
  • To much work correcting errors
  • Hard to use
  • Charges for mistakes by software

Preferred solution: Full refund

User's recommendation: Doesn't respond well even using chat GPT

View full review
Resolved
Jocilyn Zdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Great customer service

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Updated by user Apr 11, 2026

support from the customer service team.

Original review Apr 11, 2026

I needed help on my account and emailed them. they replied after a day or two, but help me on my issue. and instructed me on what to do.

Pros:
  • Helpful support team

Preferred solution: a continuous support from the customer service

User's recommendation: once used to the tool its great

View full review
Anonymous
map-marker Scotland, Maryland

THEY WILL TAKE YOUR MONEY

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AI Highlights
  • Customer service is unresponsive and won't issue a refund.
  • There is no phone contact or offices, and messages remain unanswered.

I MESSED UP AND THEY ARE TERRIBLE CUSTOMER SERVICE AND WON"T NOT ONLY TALK TO YOU, THEY WILL NOT REFUND YOUR MONEY BACK... THERES NO ONE TO TALK TO.

I HAVE MESSAGED THEM JUNE 5th and ITS JUNE 30th TODAY...

NO ONE TO CALL. NO OFFICES TO WALK INTO AND THEY DON"T RESPOND TO THEIR CUSTOMER SUPPORT

User's recommendation: DO NOT USE THEY DON"T CARE ABOUT YOU

View full review
Anonymous
map-marker Detroit, Michigan

Every character I try to create you turn into a guy man, or a gay black woman.

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Every time I upload a black character you turn her white and ever black man you turn gay. This not good. We pay for your program so we can create we do not join your platform to join an agenda.

User's recommendation: If we upload a character leave them as we upload them

View full review

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