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Open Road Mazda of Morristown

Open Road Mazda of Morristown

www.openroadmazdaofmorristown.com
What is your customer experience with Open Road Mazda of Morristown?

Open Road Mazda of Morristown Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Open Road Mazda of Morristown has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Buyer Beware".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Verified Reviewer

Promise Broken

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Typical pondscum dealership: I said I would have their used car checked by an independant mechanic IF they verified they could process a federal rebate. They told me YES.

I spent $373 to have the car checked out, THEN they tell me NO, they are not set up for the rebate, and they refuse to do so. Buyer beware

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Loss:
$373

Preferred solution: Full refund

User's recommendation: Buyer Beware

Anonymous
map-marker Newark, New Jersey

Unacceptable business practices! ! Totally Absurd!

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YOU CAN'T MAKE THIS UP!!!! Get a load of this one - bought used car from dealership along with gap insurance about a year ago.

Totalled on 4/13. Notified dealership, insurance company and gap insurance company within a few days after the fact. The dealership gave me gap insurance info, etc. Gave everything to everyone of what they needed.

Found out today gap insurance did not pay their full portion. I called them. TURNS OUT - dealership didn't cancel service contract. I went to dealership.

asked why. This dealership told me it is because - because. - I didn't tell them to cancel the service contract!!! WTH!!!!

I SAID " I called you and told you car was totalled and you promised me that the difference would be paid." I AM PAYING ON A SERVICE CONTRACT ON A TOTALLED CAR - AND THEY KNEW IT WAS TOTALLED. THEY KNEW IT HAD A SERVICE CONTRACT AND NEVER SAID ANYTHING ABOUT IT! I told him how I felt about this and told him how absurd it was! Mazda of Morristown on Ridgedale Ave!

I WILL NOT ACCEPT THIS!

Perfect analogie - some dies - they have life insurance - insurance company is notified and they pay out policy - except it is not the full amount. Beneficiary calls to ask why did you not pay full amount? Response from life insurance company : "well, I know he/she died and that you notified us; however you never told me to stop monthly automatic withdrawls from decedent's bank account! PERFECT ANALOGY!!!!

UNEXCEPTABLE BUSINESS PRACTICES!!!

I WILL NOT ACCEPT THIS! !!!

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Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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