Open Road Mazda of Morristown
Open Road Mazda of Morristown Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Open Road Mazda of Morristown has a 1.0 star rating from 1 review and overall sentiment is negative; recent Open Road Mazda of Morristown reviews warn "Buyer Beware."
Positive Feedback
No consistent positives cited; no discounts or customer service praise surfaced in reviews.
Negative Feedback / Risk Areas
- Customers report broken promises on rebates and verification, reflecting dealer trust issues and service contract problems.
- Complaints include unresolved gap insurance payment shortfalls and billing or refund disputes.
- High price level and poor customer service were repeatedly mentioned.
Key Takeaways for Future Customers
- Read Open Road Mazda of Morristown reviews and confirm rebate capability in writing before paying for inspections.
- Verify gap insurance and service contract cancellations in writing to avoid ongoing charges.
- Expect to question pricing and customer service; document all communications.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Open Road Mazda of Morristown has a 1.0 star rating from 1 review and overall sentiment is negative; recent Open Road Mazda of Morristown reviews warn "Buyer Beware."
Positive Feedback
No consistent positives cited; no discounts or customer service praise surfaced in reviews.
Negative Feedback / Risk Areas
- Customers report broken promises on rebates and verification, reflecting dealer trust issues and service contract problems.
- Complaints include unresolved gap insurance payment shortfalls and billing or refund disputes.
- High price level and poor customer service were repeatedly mentioned.
Key Takeaways for Future Customers
- Read Open Road Mazda of Morristown reviews and confirm rebate capability in writing before paying for inspections.
- Verify gap insurance and service contract cancellations in writing to avoid ongoing charges.
- Expect to question pricing and customer service; document all communications.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Promise Broken
- They claimed they could process a federal rebate, I paid $373 for an independent inspection, and they later refused to process the rebate.
Typical pondscum dealership: I said I would have their used car checked by an independant mechanic IF they verified they could process a federal rebate. They told me YES.
I spent $373 to have the car checked out, THEN they tell me NO, they are not set up for the rebate, and they refuse to do so. Buyer beware
Preferred solution: Full refund
User's recommendation: Buyer Beware
Newark, New Jersey
Unacceptable business practices! ! Totally Absurd!
- Bought a used car with gap insurance; totaled 4/13.
- Gap insurance did not pay full; dealer did not cancel service contract after total loss.
YOU CAN'T MAKE THIS UP!!!! Get a load of this one - bought used car from dealership along with gap insurance about a year ago.
Totalled on 4/13. Notified dealership, insurance company and gap insurance company within a few days after the fact. The dealership gave me gap insurance info, etc. Gave everything to everyone of what they needed.
Found out today gap insurance did not pay their full portion. I called them. TURNS OUT - dealership didn't cancel service contract. I went to dealership.
asked why. This dealership told me it is because - because. - I didn't tell them to cancel the service contract!!! WTH!!!!
I SAID " I called you and told you car was totalled and you promised me that the difference would be paid." I AM PAYING ON A SERVICE CONTRACT ON A TOTALLED CAR - AND THEY KNEW IT WAS TOTALLED. THEY KNEW IT HAD A SERVICE CONTRACT AND NEVER SAID ANYTHING ABOUT IT! I told him how I felt about this and told him how absurd it was! Mazda of Morristown on Ridgedale Ave!
I WILL NOT ACCEPT THIS!
Perfect analogie - some dies - they have life insurance - insurance company is notified and they pay out policy - except it is not the full amount. Beneficiary calls to ask why did you not pay full amount? Response from life insurance company : "well, I know he/she died and that you notified us; however you never told me to stop monthly automatic withdrawls from decedent's bank account! PERFECT ANALOGY!!!!
UNEXCEPTABLE BUSINESS PRACTICES!!!
I WILL NOT ACCEPT THIS! !!!
Preferred solution: Full refund
Companies Similar to Open Road Mazda of Morristown
Wayne Mazda
“Asked about a CPO suv. Asked about the fees and they started avoiding my question. They wanted my...“
Napletons Schaumburg Mazd...
“I took my car in last week to Mazda Napoleon in Schaumburg for oil change and tire rotation and I had...“
77 Auto Mall
“****BUYER BEWARE**** 77 Auto Mall 343 Elizabeth Ave. NJ 0711* ***.623.6300 I bought a car here for about...“
Driveway
“Do not purchase from Driveway if you live in Massachusetts or New York. This is my second time buying a...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.