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Open Colleges

Open Colleges

www.opencolleges.edu.au
What is your customer experience with Open Colleges?

Open Colleges Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Open Colleges reviews show a 1.8 star rating from 2 customers, mostly dissatisfied. Rating distribution unfavorable 100%. Recent recommendation: Proceed with caution. Reviewers value location but cite high price, billing practices, and poor customer service.

Key Takeaways for Future Customers

  • Check terms before enrolling and compare costs with other providers.
  • Expect strict billing rules and potential ongoing charges after withdrawal.
  • Document communications when requesting cancellations or transcripts.

Negative Feedback / Risk Areas

  • Customer complaints about billing and exit fees and difficulty obtaining refunds.
  • Poor customer service responsiveness when cancelling memberships or resolving transcript issues.
  • Allegations of overpriced course fees and opaque fee collection.

Positive Feedback

Some reviewers note value in location and course access when active.

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Michelle B Jbv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Previous study

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I am trying to get an updated transcript of previous study I completed at Open Colleges in Cert 4 in Mediation. Transcript units have no codes and not updated on USI form.

User's recommendation: Proceed with caution

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Tramel Lfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed and ripped off

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AI Highlights
  • Used the course for 3 months, not since December.
  • Weeks spent trying to cancel; finally allowed to end.
  • Charged a $6587 exit fee.

I was only online using the course for 3 months. I have not been back on since December last year, which they have access to.

After weeks of attempting to cancel the course due to extreme personal circumstances.

I was finally permitted to end the course. But have now been charged a fee of $6587 to exit.

Absolute greed mungers ... Do not sign up !!!

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1 comment
Guest

Greedy all right

Anonymous
map-marker Sydney, New South Wales

Course fees

AI Highlights
  • Read terms, beware dodgy practices, and research cheap options.
  • Withdrawing after paying little may trigger charges; Seek Learning may double cost.

Just a heads up about online studying and course fees (or any study for that matter) - be careful. Read the terms and conditions carefully and also do your research on the best place to study with the lowest cost.

If you decide to withdraw from your course and have only paid a small amount for it, Open Colleges will continue to deduct payments till the whole course is paid for.

Seek Learning charges you double the cost of what the course is actually worth, for the privilege of enrolling through them. There is some dodgy stuff out there, so do your research.

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2 comments
Guest

hi there i signed up for open colleges and i have not had a call back from joeseph in the payments department regarding them no updating my payments i have problems with the payments team taking out little payments once a month.austin said that its probaly the fees every month i asked what fees so they have been taking money from money they shouldnt may be its tim to complain toAISC.

Guest

open colleges has been the worst experience ive ever had in dealing with a training organisation - they dont care about you or your studies just the money - they never contact you to help and when you ask for help takes days weeks to reply - theres all these *** policies and they will continue to debit your money if you cancel !!

big thums down worst experience

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