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1.8 Based on 245 reviews
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  • Customers like
    • Website 8
    • Design abilties 7
    • Price 6
  • Customers don't like
    • Lack of customer service 28
    • Lack of response 22
    • Customer service 20
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I ordered 8 shirts. 7 arrived on time, 1 arrived 3 weeks late, 2 weeks after we needed it. 1 shirt was the wrong color, and 3 had printing errors on them (didn't print the back of the shirt at all). Called them to ask for help. They hung up. Emailed them. They got back to me OVER 2 MONTHS LATER. The shirts are gone, and NOW they want photo documentation. Worst customer experience I've ever had, anywhere. Apparently I need to say more to be able... Read more

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Their website was glitching my design. I called to get it fixed and they answered the first call. I verbally told them how the design was to look. After that no response. I have $101 in a order for a volleyball team that only has a couple of games left. I have called multiple times being kept on hold for 30+ minutes with no answer, no product, no certainty of ever receiving a product ever. I made a dispute with my bank on the charges. Hopefully... Read more

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We told them we had a deadline to order the shirts. They got our image and were supposed to send back a proof for us to approve, but they never sent it. Since they wouldn't provide the proof to approve we told them we weren't interested and went with another company. Now, FOUR MONTHS LATER, they contacted us and wanted to get paid. We refused to pay so they said "ok, just pay us 15% for cancelling the order." HAHAHAHAHA, no. I called AMEX and... Read more

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  • From mobile
  • Jan 14
  • by anonymous
  • #991069

Paid for custom shirt. Paid extra for quicker delivery. Shirt NEVER CAME! Called many times. Recording tells you the next rep will take call but no human ever picks up. I sent emails and no response. So unprofessional.

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The two t shrit i buy from yall it is not right mom is spelled wrong and bother is wrong too thay not whati payed for

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Worst online ordering experience I have ever seen. Ordered shirts on 11/15/16 - as of 1/6/17, still no shirts. Payment in full made at time of order, zero contact since. I have tried their customer service phone at least 100 times with the same result every time, indefinite hold. Once, I called & placed them on speaker, sat the phone down, 2 hours later I'm still on hold. Email? Zero response. Do yourself a favor & don't even think about... Read more

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Im getting really upset ive ordered a tshirt that tge logo was burnt i talked to a Tamara on November 22nd i sent a picture to an email and im still waiting for a response ive tried calling several times for some reason it is not going through I need to get ahold of somebody I need to find out what is going on with this product I would like a return product by Christmas someone could please contact me at 716 430 6095 thank you Tracy Kendrick... Read more

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I ordered a shirt three weeks ago and even rushed it and it has not come in. Customer service is horrible and I wish that I read these reviews before ordering with them. DO NOT ORDER FROM THEM. The company is overall a scam and I hate that I trusted them with my order. If my review is not convincing enough, then just read the reviews from the employees of the call center (google search: ooshirts call center indiannapolis and it's the first... Read more

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  • From mobile
  • Dec 13, 2016
  • by anonymous
  • #972761

Awful!! You cannot get thru to them over the phone, they do not respond to emails, the online click to chat reps are rude... The design I created was not able to be done only after they took my money.. it advertised sleeve printing and said they couldn't. Not sure how this company is still in business.. what a waste..

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  • From mobile
  • Dec 13, 2016
  • by anonymous
  • #972596

I have placed an order for Golden girls mug , it was black when I received it there was a chip on the bottom of the mug ,I called them three times I was on hold for 30 minutes each time , sent them three emails never heard a word from them ,I'm going to call my credit card company and stop payment , I would never order again from this company

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