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Onyx Beds

Onyx Beds

www.onyxbeds.co.uk
What is your customer experience with Onyx Beds?

Onyx Beds Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Onyx Beds has a 1.2 star rating based on 2 reviews; consumers are mostly dissatisfied with delivery and customer service.

Key Takeaways for Future Customers

  • Check recent Onyx Beds reviews and be cautious when ordering through Wowcher due to reported delivery failures.
  • Expect low price points but verify billing and delivery terms before purchase to avoid disputes.

Negative Feedback / Risk Areas

  • Multiple customers report no delivery and unresponsive customer service when chasing refunds.
  • Complaints include failed phone contact, unanswered emails, and unclear billing for delivery charges.

Positive Feedback

Price level is reported as low, though satisfaction with products and service is limited.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Nikole M Ogp

No delivery

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They charged me extra for delivery and havent delivered my product!! They havent contacted me what so ever Ive emailed 3times no answer

Loss:
$90

Preferred solution: Full refund

User's recommendation: Don’t go to them or wowcher

View full review
Anonymous
map-marker London, England

No delivery

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Given a number that dosnt even call on no getting back to you via email either mattress is late very disappointed

View full review
Deborah C Rnw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

BOUGHT ITEMS NOT RECIEVED

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AI Highlights
  • - Two mattresses from Onyx via Wowcher for £97.98.
  • - Delivery time unknown; calls to support are being cut off; seeking tracking or a refund.

Hi, Im expecting a delivery of 2 mattresses from a Wowcher merchant Onyx today. All together Ive paid £97.98.

Ive tried to ring to get a rough time for delivery but they keep putting the phone down. After reading the reviews Im now very concerned that my order is not even ho to arrive today or any day. How do I go about getting tracking for my delivery please or a refund.

The reviews for this compare shocking. I cannot believe Wowcher are still allowing them to continue to sell their items.

Loss:
$98

Preferred solution: Full refund

View full review

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