Manufacturer: Ontrac Category: Delivery Services Clear all filters (2 of 2 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I am not used to having anything delivered by OnTrac, when I typically would get something via UPS or FedEx. Package was supposed to arrive last night, then it said it would attempt to redeliver today and now they are saying Monday. I called the customer service line and they tell me they couldnt verify my address? What kind of maps are they using? They need to fix themselves, because if it isn't here on Monday, who ever will need to listen to...
Read more
1.0
I didn't like
  • Inept
  • Continued delivery promises not kept
  • Ontrac does not use gps to find address
#986782

I have had some difficulties with Ontrac. First off Amazon uses the delivery services that are available; sort of like pooling orders. Who ever is open, Amazon uses them. I have filed with Amazon Corporate about my difficulties. After my conversation with Ontrac, it was determined that they get an Amazon or [?] order to deliver and instead of physically delivering, they say "Undeliverable". This releases their responsibility to do their...
Read more
Anonymous

Anonymous Me again! May miracles never cease! They finally delivered! I got the 2 items overdue and.....the original package that they were to send back to Amazon It was supposed to...

1.3
I didn't like
  • Refusal to deliver rural addresses
  • Inept
#863021