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On 15 May 2017 @ 10:05AM I pushed on blue ON-STAR button and was connected with a nasty women (Andrea). I had asked her for a restaurant phone number and asked her to dial it for me as I was driving. She promptly lectured me that this was for emergencies only and...
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Anonymous
Anonymous

Nothing here folks, don't feed the trolls.

h.kitchener
h.kitchener

No one is this ***. Or, perhaps you fit the profile?

1.0
I didn't like
  • Service
#1047878
Reply to reviews
On Sunday, March 5, 2017, My husband was in a minor accident in NYC, FDR. The City tow company took him to a local street out of danger then he use On star to transport the SUV to a GMC, in Long Island City. New York Tow and Collision Services located in Long Island...
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#1022188
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On January 6th, my husband was in a serious accident. Another car broadsided him, pushing him across three lanes of traffic. Our car was disabled. I realized something was wrong because I was on my cellphone at home and received an alert that the tire was flat. When I...
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h.kitchener
h.kitchener

Good to know this about Onstar.

I liked
  • Navigation
I didn't like
  • Unreliability under new system
#1020772
Reply to reviews

Onstar Data Review

Onstar
#1017570
2.4
Buyer beware! Not transferable and credit!
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Onstar Plan Free Trial Review

Onstar
#990258
1.2
They never even managed to set up my account???
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Onstar Plan Review

Onstar
#917275
4.5
Aleays beem bery helpful in all my needs
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Short Review for July 20, 2016, Other

Onstar
#885908
1.0
I have 2008 hhr .the is a person. Access my on star. To stoke me by using the gps. Which he not cop. That the on star not. On.but the light come on when he follow me the . It can be hacked. Watch out they lie. Because next to my car and i turn my radio as high as go. Pulled ear piced out.he was listening in on me.too.
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Don't waste your time or your money with these services. You're better off getting AAA. It's impossible to even get a data plan, customer service never calls back when you're having issues. But they'll freely take your money without providing you services.
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Anonymous
Tdk

Well I purchased the 20G plan for a 12 month period in Oct 2016 on a 2015 sierra, in Dec 2016 I traded that truck for a new one, there was 19G left and 10 months (original cos...

1.0
#1012638
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bought a Cadillac SRX from Glen Sain in Kennett, MO. When I bought my srx it had less than 35,000 miles on it. It still has warranty as well as three months of On Star and XM Radio. The On Star has failed to work since the day I drove it off the lot. I have called them...
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#999205
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I have a Gen 6 Onstar system whichhasbeen upgraded to 4LTE and after going over the Border from Canada to the USA doesnot connect in either of the Phone Mode Onstar or the Emergency Button. When discussing this with the Technical branch I was told that te Onstar system...
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#997989
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Yesterday the keys were in the car and the car locked when I shut the door. It was 20 below zero wind chill and my winter gear was in thw locked car. I tried to use my cell phone app to unlock the car and it failed three times. I callwd onstar and they would not unlock...
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1.4
#986518
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I purchased a new car 7 days ago. OnStar would not connect the first five days. It finally connected on sixth day of ownership, did welcome call etc. on next day it was not working again. It will not connect just constantly beeps. I have called OnStar several times,...
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#983962
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I just finished spending two weeks to get the free trial, 5 months, of Onstar. I really only wanted the remote start and navigation. I was told that with the 5 months free service and the app. on my phone the remote start would work! Only, after 10 calls, I was told...
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Anonymous
Anonymous

I signed up for the 3 free years of basic and 3 months of guidance today. they asked me for a credit card. All I said was no not right now. No issue at all. just cancel your c...

1.0
I didn't like
  • Poor information
#981054
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I have been with OnStar for a number years with awesome customer service. But recently all this seems to have gone down hill. I purchased two new vehicles at the same time and on separate days activated the data plans on both vehicles. During the first billing cycle I...
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2.7
#966150
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