OnStar
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor service
- Service is a joke
Preferred solution: Totaled Truck replaced
User's recommendation: Not at all
Billing issue
User's recommendation: Would not subscribe to this service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pittsburgh, PennsylvaniaCharges without being a member
Preferred solution: Full refund
User's recommendation: Check your bill frequently
They changed my plan!
Preferred solution: Let the company propose a solution
User's recommendation: Don't get, customer service is bad!
Locked out of car
- Car accident assistance
- Would be helpful if needed
- Service
New cadillac. Just registered. Had a problem with phone and they left us hanging for 30 min
User's recommendation: don't do it!
Was hung up on when I asked a question
User's recommendation: Use @ ur own discretion
Information about billing
Preferred solution: Price reduction
Charged 6 months after cancellation
Preferred solution: Full refund
Billing
- Lack of customer service
Preferred solution: Full refund
User's recommendation: Watch your bill.
I just want to talk to a real person
User's recommendation: Get real people
No resolution
Billing issue
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGetting sent through tolls and sent to wrong address again
- On-board diagnostics
- Sell a false sence of security
- Idiots that work for on star
- Terrible customer service
Preferred solution: Trying to forget you exist after my emergency with my dog yesterday.
User's recommendation: Use your smartphone for free. You get better navigation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo reception
- Unreliable product
User's recommendation: I would not recommend.
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Same. My card was charged for Onstar and I don’t not have a plan and they tell me I don’t but there is a charge.
I was given an email to send proof of charge and the ema to loss prevention kicks back undeliverable.
And now they want me to mail in proof which will take longer. Very annoying and frustrating!!!