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OnStaff USA

OnStaff USA

onstaffusa.com
What is your customer experience with OnStaff USA?

OnStaff USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

Listed as a temp agency; has payroll/W-2 processes in place though outcomes vary.

Negative Feedback / Risk Areas

  • Repeated reports of no jobs placed despite frequent contact.
  • Office often unstaffed or unresponsive, with calls deferred repeatedly.
  • W-2 not posted to account, preventing tax filing.

Key Takeaways for Future Customers

  • Check recent OnStaff USA reviews and OnStaff USA customer complaints before engaging.
  • Confirm phone and office availability and W-2 access up front.
  • Expect limited placements; verify pay documents before filing taxes.
View full overview ›

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BigLoe j

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Verified Reviewer

There’s no one ever in the office

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theyre literally telling you call back in 20 minutes everytime you call i call this agency looking for work at least 3 times a week and get the same response every time i call its really frustrating

Pros:
  • Temp agency
Cons:
  • No jobs given

Preferred solution: new staff in the st joe branch

View full review
Takela T

They never posted my W-2 to my account

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AI Highlights
  • - W-2 from Onstaff is missing, so I can't file taxes.
  • - I was told to use Adobe Acrobat Reader, but the W-2 isn’t posted to my account.

Won't nobody file my taxes without my W-2. I have all of my W-2 except the one from Onstaff.

I came in there today, and they told me to use Adobe Acrobat Reader.

I went to a computer with it on there, and it was doing the same thing that my phone was doing. It was never posted to my account.

Preferred solution: Let the company propose a solution

User's recommendation: When people ask for their W2, the office should be able to print and give it to them.

View full review

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