OnShift Reviews
OnShift Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OnShift has 2.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable and 33% positive. Reviewers highlight Billing Practices and customer service and report a medium price level.
Key Takeaways for Future Customers
- OnShift reviews note the mobile app is used for scheduling but issues appear on the find open shifts page.
- Customer service can be helpful; some users received quick assistance updating account details.
- Expect a medium price level and attention to billing and support response when researching subscriptions or membership concerns.
Negative Feedback / Risk Areas
- Frequent customer complaints about app bugs: open shifts page and Wallet buffering prevent accessing shifts and hours.
- Poor follow-up and slow or missing callbacks for support requests.
- Some problems remain unresolved after reported fixes.
Positive Feedback
Staff assistance praised in several reviews; individual agents helped with login and phone number changes and were described as polite and patient.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OnShift has 2.5 star rating based on 3 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable and 33% positive. Reviewers highlight Billing Practices and customer service and report a medium price level.
Key Takeaways for Future Customers
- OnShift reviews note the mobile app is used for scheduling but issues appear on the find open shifts page.
- Customer service can be helpful; some users received quick assistance updating account details.
- Expect a medium price level and attention to billing and support response when researching subscriptions or membership concerns.
Negative Feedback / Risk Areas
- Frequent customer complaints about app bugs: open shifts page and Wallet buffering prevent accessing shifts and hours.
- Poor follow-up and slow or missing callbacks for support requests.
- Some problems remain unresolved after reported fixes.
Positive Feedback
Staff assistance praised in several reviews; individual agents helped with login and phone number changes and were described as polite and patient.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rock Falls, Illinois
Resolved: Hello, I use the OnShift mobile app for...
None~. Nothing, temporary solution.
Hello, I use the OnShift mobile app for scheduling on my Android phone. Everything is currently working fine except for the "find open shifts" page.
I have used the open shift page for years now, and never had a problem with it. Now, the page won't load. I have tried several things to remedy this. Do you have any suggestions?
Can the app be reset from your end? Thank you.
Dorchester, Massachusetts
I could not get on my on shift to Lon in the app log in on the app two different company
It was nice to have a personnel from the ownership to assist me. It was successful and I wish for them to continue to assist persons great job.
User's recommendation: If anyone does not understand what to do on the own shift, even if you have more than one call for Assistant and you will get it
Not able to access open available shifts
- - You can't reach anyone by phone and messages go unreturned.
- - There is a 100-character requirement to leave a review.
Can never get a hold of anybody to talk to and you leave a message and nobody calls you back and now Im trying to leave a review and the reason why Im not happy and Ive gotta put in 100 characters to be able to do that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever fixes the problem
Problem still persist, was not able to help me. Not able to pick up any shifts or know my schedule because of this problem
Atlanta, Georgia
My app keep buffering when I push Wallet for transfer
- - Frustrated after being told it would be fixed in 48 hours.
- - Wallet or transfer page shows hours and daily total; it buffers.
- - On Shift has been helpful.
Its just starting to be a little frustrating because I called last week I was told in 48 hours that my problem would be solved. When I click on Wallet or transfer, which is the page that shows my hours and how much I accumulated for that day before it continues to just buffering.
Could you please help me with this issue? On Shift has been very helpful to me.
User's recommendation: On Shift is a good company. It just needs to be a little quicker with results but other than that On Shift is very helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need to change the phone number on the account
She helped me right away and switched the phone number for me, and she was very polite and patient while the phone was breaking up.
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