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ONSEN

ONSEN

onsenproducts.ca
What is your customer experience with ONSEN?

ONSEN Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

ONSEN has a 3.0 star rating from 2 customer reviews with mixed, mostly neutral sentiment; recent recommendations include "DO NOT PURCHASE!".

Key Takeaways for Future Customers

  • Check ONSEN reviews before buying because reported heating performance may not meet claims.
  • Contact customer service promptly; one reviewer reported a replacement handled the issue.

Negative Feedback / Risk Areas

  • Product failed to heat advertised area and showed poor performance in real use.
  • Design stability issues caused the unit to be bottom heavy and unstable in a socket.
  • Some ONSEN customer complaints concern product reliability and usability.

Positive Feedback

A reviewer noted responsive customer service and a replacement was offered for a faulty unit.

View full overview ›

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Bobby K Jwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Piece of crap

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AI Highlights
  • - It claims to heat 350 sq ft in 10 minutes, but it's poor and unstable.
  • - In a 155 sq ft room with the door closed, temp rose only 0.5F in 3.5 hours.

This product does not work worth a damn. DO NTO BUY IT, They claim it will heat a 350 sq ft room in 10 minutes, but I placed it in a small room (155 sq ft), with the door closed, and 3.5 hrs later the temp had only gone up 0.5F.

This is a new home with excellent insulation. The temp outside was 50F.

Also, the product is bottom heavy, so it wants to fall out of the socket. Had to place something underneath to prop it up!

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE!

View full review
Keyshia Uaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty

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Product did not hold air but sometimes products fail

Good company to deal with and they are replacing it

All good here

View full review

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