OnPoint Logistics LLC
OnPoint Logistics LLC Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OnPoint Logistics LLC reviews show a 1.4 star rating from 1 review; consumers are mostly dissatisfied and recommend going to a real shop with realistic pricing.
Positive Feedback
The reported repair—a 53' trailer air bag replacement—was completed as requested.
Negative Feedback / Risk Areas
- OnPoint Logistics LLC customer complaints focus on high pricing and disputed labor time.
- Customers raise issues with billing and claim explanations invoking "federal" labor rules.
- Exchange, refunds and cancellation policy and customer service are reported as unsatisfactory.
Key Takeaways for Future Customers
- Get written estimates and time logs before work begins.
- Compare local shop pricing and verify refund/cancellation terms.
- Confirm customer service responsiveness and document all charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OnPoint Logistics LLC reviews show a 1.4 star rating from 1 review; consumers are mostly dissatisfied and recommend going to a real shop with realistic pricing.
Positive Feedback
The reported repair—a 53' trailer air bag replacement—was completed as requested.
Negative Feedback / Risk Areas
- OnPoint Logistics LLC customer complaints focus on high pricing and disputed labor time.
- Customers raise issues with billing and claim explanations invoking "federal" labor rules.
- Exchange, refunds and cancellation policy and customer service are reported as unsatisfactory.
Key Takeaways for Future Customers
- Get written estimates and time logs before work begins.
- Compare local shop pricing and verify refund/cancellation terms.
- Confirm customer service responsiveness and document all charges.
Turn one complaint into a collective action
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Verified Reviewer
Sick and tired
- - TA air brake service replaced an air bag on a 53' trailer.
- - The charge was near $400; typical $175–$225.
- - Labor billed ~2 hours; user says under 1 hour.
Today 3/5/21 like many others I visited a T/A for air brake service. They completed the replacement of an air bag on my 53' trailer.
Normally this repair would be $175 to $225. These pirates charged me almost $400.
I tracked labor under 1 hr they some how came up with almost 2hrs. Then when I complained they gave me some garbage about it being a fed law they must a certain required labor per type job.
WHHAAAAAAAT sort of horse manure is this.
Preferred solution: Partial refund. Also refund other wrong part
User's recommendation: Go to a real shop that charges realistic pricing.
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