Brycen Vcg
map-marker Portland, Oregon

Deplorable customer service

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it's impossible to reach anybody in customer service. phone tree = endless do loop. do better, onpoint.
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Terika Iry
map-marker Stevenson, Washington

Fraud. Cannot talk to a live rep.

Indication of fraud on my account! Four attempts to talk to live rep. and when they call back, there is no connection!!!
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User's recommendation: Close your account!!!

Sinatra J

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Verified Reviewer

To authenticate check

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I wanted to know if the check was valid after talking to the customer service. My problem is still not fixed or properly addressed. I have a check that I cannot cash. I do not know if the check is valid enough to put in my account because the service was no help in the situation.
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Preferred solution: The answer to my question about a check, be invalid

User's recommendation: Be more attentive to your customers to be sure, to dear crushes I meant the situation resolved

Travis A Dnk
map-marker Redmond, Oregon

Possible fraud

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Got a call from fraud detection my brand new debit card, need to resolve this matter. I don't know why I couldn't get back in touch with fraud detection, I tried to return their call and resolve this potential fraud despite.
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Preferred solution: Full refund

User's recommendation: Highly recommended.

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