Skip to content
  • Login
OnPoint Community Credit Union

OnPoint Community Credit Union

www.onpointcu.com
What is your customer experience with OnPoint Community Credit Union?

OnPoint Community Credit Union Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • OnPoint Community Credit Union has 2.8 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Close your account!", "Be more attentive to your customers to be sure, to dear crushes I meant the situation resolved", "Highly recommended.".

Brycen Vcg
map-marker Portland, Oregon

Deplorable customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

it's impossible to reach anybody in customer service. phone tree = endless do loop. do better, onpoint.

View full review
Terika Iry
map-marker Stevenson, Washington

Fraud. Cannot talk to a live rep.

Indication of fraud on my account!

Four attempts to talk to live rep. and when they call back, there is no connection!!!

View full review

User's recommendation: Close your account!!!

Sinatra J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To authenticate check

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I wanted to know if the check was valid after talking to the customer service. My problem is still not fixed or properly addressed.

I have a check that I cannot cash. I do not know if the check is valid enough to put in my account because the service was no help in the situation.

View full review

Preferred solution: The answer to my question about a check, be invalid

User's recommendation: Be more attentive to your customers to be sure, to dear crushes I meant the situation resolved

Travis A Dnk
map-marker Redmond, Oregon

Possible fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Got a call from fraud detection my brand new debit card, need to resolve this matter. I don't know why I couldn't get back in touch with fraud detection, I tried to return their call and resolve this potential fraud despite.

View full review

Preferred solution: Full refund

User's recommendation: Highly recommended.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article