New Reviewer

Sent the wrong center cap with 1 of 6 wheels.

Onlinetires - Sent the wrong center cap with 1 of 6 wheels.
Onlinetires - Sent the wrong center cap with 1 of 6 wheels.
Update by user Jun 04, 2022

2 emails from walmart.com sent to company with no return call. attempts made to contact walmart.com and this company with no contact made. just made contact with walmart.com today and email was sent to vendor.

Original review posted by user Jun 04, 2022
Wrong center cap with 1 of 6 wheels. Will not respond to emails. Have been trying for 5 months. NO accountability at all.

User's recommendation: buy local.

View full review
ID
#3637739 Review #3637739 is a subjective opinion of poster.
Pros
  • Online should be hastle free
Cons
  • Company has not responded to attempts to correct the issue
Preferred solution
Deliver product or service ordered

Still waiting for refund on 1 tire bet if it was the other way around these people would be bothering the *** out of me

Received wrong tire 3 times delivered to my house have been trying to get information on right tire being sent keep getting hung up on. Still waiting on refund for 1 tire.
View full review
ID
#3434842 Review #3434842 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Have already payed these items have not been notified on anything about this situation still

Received wrong tire 3 times delivered to my house have been trying to get information on right tire being sent keep getting hung up on

User's recommendation: If that are treating someone that's been dealing with them for 15 + years good luck.

View full review
ID
#3422704 Review #3422704 is a subjective opinion of poster.
Location
Las Vegas, Nevada

I been trying to get my problem solved calling the company 5 times and I been told that they going to fix it, but my credit when down because of them and or ready past 3 months, all it takes is fix i

They charge my credit card $ 301.29 before they send the tires and I cancel the order because take to long to get it and wait 10 days and I even call a lots a times they say they going to fixate but the only thing is happening is my credit is ruing because of them

User's recommendation: Make sure when is they say the date of delivery.

View full review
ID
#3034935 Review #3034935 is a subjective opinion of poster.
Location
Whittier, California

Ordered four tires and received only three.

I ordered four tires that onlinetires said were available and only received three. My first attempt with their customer service failed, two weeks later I will have to return the three tires for a refund because I can not use three. They are selling tires that do not exist. I ordered the tires from a Walmart web page via onlinetires.

User's recommendation: Do not order tires from Walmart or online tires.

View full review
ID
#2544726 Review #2544726 is a subjective opinion of poster.
Location
Oneonta, Alabama

Easiest way to buy tires?

I ordered new wheels and tires from onlinetires.com on April 14th. It took 2 and a half weeks to get the equipment due to a discontinuation of the TOYO brand tires I had ordered. They paid the difference to the upgraded tires and said they would mount and balance the tires on the wheels free of charge, and send a free set of lug nuts. I thought that was a fair trade. When I finally got the set with the new lug nuts, the lug nuts didn't fit and neither did the stock set. I called and the company said they would ship a new set free of charge and garaunteed them to be delivered 3 days later. 3 days later, no lug nuts.... I call the company once again and the lug nuts were never shipped. They claimed to over night them and 4 days later.... still no lug nuts. I have now had the set of tires and wheels for a month.... as well as a flat tire. I am out of a vehicle until the darn lug nuts come in... this is BULL!!!! Will NEVER use Onlinetires.com again!
View full review
1 comment
#814548

This seems to be how www.onlinetires.com works? I ordered a tire that their site explicitly said was in stock.

Next I get an email saying it will take 6-8 weeks to get the product from the manufacturer, but they could switch me to a different tire.

Funny thing is, the tire I ordered has been out of production for almost a year. So how are they going to get it in 6-8 weeks from the manufacturer?

ID
#181555 Review #181555 is a subjective opinion of poster.
Location
Pueblo, Colorado
Loss
$800

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article