Francisco Mmq

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Verified Reviewer

2 tires ordered, 1 received

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Two tires ordered, one received. Tried to get a replacement for the one that got lost, and was told to return the one I got instead.

After returning, they only refunded me for one tire, the one they received.

Have been trying to figure things out with them, and already lost hours in the process. Unsuccessful so far

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Loss:
$190
Cons:
  • Poor customer and delivery service

Preferred solution: Full refund

User's recommendation: Get your tires elsewhere

Savita jain J

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Verified Reviewer

Pick up 3 packet but showing in cancel.

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Onlinetires - Pick up 3 packet but showing in cancel.

I have picked up 2packet sub order no. 841961****48_1, Delihivery 110579****11_1 and 357063****71_1 through DTDC dated 01.02.23.

but mishoo is showing in account in cancelled.

When I register complain then customer support ask for signed manifest but no any logistics partner give any signed menifiest. Here supplier are helpless.i am attaching support answer.

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Preferred solution: Full refund

User's recommendation: Please don't supply through mishoo.because here service is not good. Data management are completely poor.

ivan b Mfw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Sent the wrong center cap with 1 of 6 wheels.

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Onlinetires - Sent the wrong center cap with 1 of 6 wheels.
Onlinetires - Sent the wrong center cap with 1 of 6 wheels. - Image 2
Updated by user Jun 04, 2022

2 emails from walmart.com sent to company with no return call. attempts made to contact walmart.com and this company with no contact made. just made contact with walmart.com today and email was sent to vendor.

Original review Jun 04, 2022

Wrong center cap with 1 of 6 wheels. Will not respond to emails.

Have been trying for 5 months. NO accountability at all.

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Pros:
  • Online should be hastle free
Cons:
  • Company has not responded to attempts to correct the issue

Preferred solution: Deliver product or service ordered

User's recommendation: buy local

Judith W Pml

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Verified Reviewer
| map-marker Redmond, Washington

Billed to a card that didn’t belong to them.

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Billed to a stolen credit card the person

Charging on the card did not own the card. The card is mine band I didnt give permission to charg 1002.48 on it. I dont even know who did it.

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Loss:
$1002

Preferred solution: Full refund

Judy W Jvm

Credit Card issue

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You allowed someone to purchase tires on my credit card on 08/24/22 for $1002.48. Well I caught the bogus charge and having the bank return my money and back charge you.

You can get your money from the thief you allowed to use my card number.

It is definitely not going to clear your bank. You should answer your phones.

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Pros:
  • Maybe you are convenient and easy
Cons:
  • Credit card should be checked closer for ownership

Preferred solution: Full refund

User's recommendation: Don’t buy from you. You accept thieves.

Anonymous
map-marker Las Vegas, Nevada

Have already payed these items have not been notified on anything about this situation still

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Received wrong tire 3 times delivered to my house have been trying to get information on right tire being sent keep getting hung up on

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User's recommendation: If that are treating someone that's been dealing with them for 15 + years good luck

Anonymous
map-marker Las Vegas, Nevada

Still waiting for refund on 1 tire bet if it was the other way around these people would be bothering the *** out of me

Received wrong tire 3 times delivered to my house have been trying to get information on right tire being sent keep getting hung up on. Still waiting on refund for 1 tire.

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Anonymous
map-marker Whittier, California

I been trying to get my problem solved calling the company 5 times and I been told that they going to fix it, but my credit when down because of them and or ready past 3 months, all it takes is fix i

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They charge my credit card $ 301.29 before they send the tires and I cancel the order because take to long to get it and wait 10 days and I even call a lots a times they say they going to fixate but the only thing is happening is my credit is ruing because of them

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User's recommendation: Make sure when is they say the date of delivery

Anonymous
map-marker Oneonta, Alabama

Ordered four tires and received only three.

I ordered four tires that onlinetires said were available and only received three. My first attempt with their customer service failed, two weeks later I will have to return the three tires for a refund because I can not use three.

They are selling tires that do not exist. I ordered the tires from a Walmart web page via onlinetires.

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User's recommendation: Do not order tires from Walmart or online tires

Anonymous
map-marker Pueblo, Colorado

Easiest way to buy tires?

I ordered new wheels and tires from onlinetires.com on April 14th. It took 2 and a half weeks to get the equipment due to a discontinuation of the TOYO brand tires I had ordered.

They paid the difference to the upgraded tires and said they would mount and balance the tires on the wheels free of charge, and send a free set of lug nuts. I thought that was a fair trade. When I finally got the set with the new lug nuts, the lug nuts didn't fit and neither did the stock set. I called and the company said they would ship a new set free of charge and garaunteed them to be delivered 3 days later.

3 days later, no lug nuts.... I call the company once again and the lug nuts were never shipped. They claimed to over night them and 4 days later.... still no lug nuts.

I have now had the set of tires and wheels for a month.... as well as a flat tire. I am out of a vehicle until the darn lug nuts come in...

this is BULL!!!! Will NEVER use Onlinetires.com again!

View full review
Loss:
$800
1 comment
Guest

This seems to be how www.onlinetires.com works? I ordered a tire that their site explicitly said was in stock.

Next I get an email saying it will take 6-8 weeks to get the product from the manufacturer, but they could switch me to a different tire.

Funny thing is, the tire I ordered has been out of production for almost a year. So how are they going to get it in 6-8 weeks from the manufacturer?

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