Onlinecarparts Co UK
Onlinecarparts Co UK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Onlinecarparts Co UK has a 2.3 star rating from 3 reviews with mostly negative sentiment and a 67% unfavorable share; reviewers praise helpful phone support but warn to be careful.
Key Takeaways for Future Customers
- Read Onlinecarparts Co UK reviews before ordering to gauge reliability.
- Expect medium price level and prioritize customer service and turnaround time when choosing parts.
- Verify delivery timelines and return policies to avoid delays.
Negative Feedback / Risk Areas
- Multiple reports of faulty parts and inconsistent replacements.
- Customer complaints about refunds and billing, including double charges and slow refunds.
- Frequent delays and unresponsive order handling affecting urgent repairs.
Positive Feedback
Staff were described as helpful on the phone in several cases and some deliveries were completed without issue.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Onlinecarparts Co UK has a 2.3 star rating from 3 reviews with mostly negative sentiment and a 67% unfavorable share; reviewers praise helpful phone support but warn to be careful.
Key Takeaways for Future Customers
- Read Onlinecarparts Co UK reviews before ordering to gauge reliability.
- Expect medium price level and prioritize customer service and turnaround time when choosing parts.
- Verify delivery timelines and return policies to avoid delays.
Negative Feedback / Risk Areas
- Multiple reports of faulty parts and inconsistent replacements.
- Customer complaints about refunds and billing, including double charges and slow refunds.
- Frequent delays and unresponsive order handling affecting urgent repairs.
Positive Feedback
Staff were described as helpful on the phone in several cases and some deliveries were completed without issue.
Preston, Lancashire
Faulty part
Havent received any thing
No refund or email. Very helpful initially on phone so hopefully refund will be issued
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCANCEL ORDER & REFUND PAYMENT
- - Order for Brembo parking/brake shoes faced a runaround and was a nightmare.
- - Wants cancellation and a full refund; no payment or order acknowledgment.
Having placed an order for Brembo parking/brake shoes and getting the 'runaround,' which quickly became an absolute nightmare, the very worst I have ever experienced, I want this order cancelled and a full refund immediately, please, as no acknowledgement of payment or of the order was received. I have purchased this item from Autodoc (which, to my utter surprise, is somehow connected to you).
Well, they know what they are doing even if you don't (no hassle, immediate response to both payment and order) + a small discount to boot!!
Regards, D. Judge
- If you want a serious headache try ordering out of hours online
Preferred solution: Apology
User's recommendation: AVOID LIKE THEY HAVE **COVID
London, England
Faulty part
Part was fitted worked once then went to start again and the pump was only making a humming noice. Removed part awaiting
User's recommendation: Helpful on phone fingers crossed all goes well
London, England
Faulty part
Fitted new pump in van. Worked the first time then went to start again and pump makes a humming noice !
Awaiting response as part is guaranteed
User's recommendation: Helpful on phone
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Burnley, Lancashire
Double charged
- - Autodoc charged again for the same item.
- - I was charged twice for the same item and need a refund to my account.
I can't complain about the customer service because its non Existing. I will follow up again this week and see if i can get any response back from them using Live Chat and see if i can bet my money back. If not i will contact my bank and claim the money back they took from me.
Good day. I see on my Bank statement I was charged for an item purchased on this website.
I was also charged again by Autodoc for the same item, so I have now paid double for 1 item. I need a refund paid back to my account.
User's recommendation: Avoid, unresponsive and unreliable company. You buying through Autodoc not through a UK company
Fakenham, Norfolk
Parcel not delivered
Parcel delivered. Not an issue with Online Car Parts.
They were fine. It was a delivery issue due to the courier.
User's recommendation: Good seller.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
- - Ordered part 11063**** a week ago and seeks delivery ETA.
- - I may buy elsewhere due to urgent need and I won't use you again.
I ordeded a part a week ago item 11063****. I would like to know when it will be delivered .
If i had known it would take this long i wouldnt have ordered it . It looks like i am going to try and get one else where now as i need the part this eeek .
I definitely wont be using you again or recommend you . If some one needs a part it is usually urgent so over a week for a small part is ridiculous
User's recommendation: Will never use again . Been waiting a week for a small part , now been told its going to be at least another 5 days . If i had known delivery was this slow i would have gone else where . And what the postage costs were you would think it would be a lot quicker.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrong part received
Incorrect brake cylinder , following telephone conversation return agreed, I will definitely be using there service in the future
Preferred solution: Correct replacement
User's recommendation: Great service
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