
Online Therapy Com
Online Therapy Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Online Therapy Com has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find a service that you can pay for what you use. A subscription plan for this type of service offering does not make sense.", "Beware!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Online Therapy Com has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find a service that you can pay for what you use. A subscription plan for this type of service offering does not make sense.", "Beware!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews













This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Deceptive business practice
Company fixed the issue and I have been provided with full refund.
Scheduling time with the therapist was difficult due to lack of availability that matched my availability. Over 2 months have gone by and three monthly payments (you pay in advance) and I have not had a single session.
I'm now into them for $896 and not a single session.
They keep charging if you get any time scheduled or not. What a scam to get you to pay in advance for a month and they get their service fee despite whether or not you can get time with them.
User's recommendation: Find a service that you can pay for what you use. A subscription plan for this type of service offering does not make sense.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFailure To Refund For No Services Rendered
The first counselor we were assigned told us that she didnt have after 2 pm hours, even though she had 2 pm and later on her calendar. We then selected another counselor who did a no show for first session, then scheduled another and didnt show for that.
Customer Service only responded via email says later saying that we can pick another therapist and our counselor reviewed and responded to our questionnaire.
So thats part of our service! Her responses were all Tell me more We are in great need of therapy and this company is taking advantage of that fact.
Preferred solution: Full refund
User's recommendation: Beware!!!
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