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Online Media Technologies

Online Media Technologies

www.avs4you.com
What is your customer experience with Online Media Technologies?

Online Media Technologies Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Online Media Technologies has 2.1 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Product, Software when i bought it.
    Cons: Having contact by emails only, It is not per computer, It is per specific pc if it crashes you loose the license.

  • Review authors value the most Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.

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Online Media Technologies - Lost license
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unlimited subscription computer subscription software license avs4you video editor web site lifetime license offers
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PEDRO P Izq
map-marker Rio De Janeiro, Rio De Janeiro

Resolved: Lost license

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Online Media Technologies - Lost license
Updated by user Dec 30, 2018

Online Media Technology has sent a valid new license for me to install in the new computer, althought they still insist that their interpretation upon "per computer" basis means a "unique computer". They have alleged, in order to send me a new license that I "may not have read or received the EULA doc". I insist that their interpretaion is solid wrong, because companies like MICROSOFT (Windows-10 + Office), ADOBE, SHREDDER, to name a few, agreeded promptly in sending me a valid new license to install in the new computer.

Original review Dec 25, 2018

I have bought a permanent license for AVS4YOU video software, but my PC have crashed completely. Só I try to reinstall the software im my new compute.

I did that with the SAME Windows, Office, Adobe Acrobat, all other software licenses BUT AVS4YOU. When I tried I got the answer "you cannot use the software in two computers". Then I have sent a message to AVS4YOU teling them that my old PC was gone, dead, and I need to reinstall.

The answer was crazy: "we sell software in a PER COMPUTER basis, so you have to BUY other license, follow this link...". That means that if my computer crashes in the following day I bought AVS4YOU software then I loose both computer and software???

View full review
Loss:
$39
Pros:
  • Software when i bought it
Cons:
  • It is not per computer
  • License is a lie
  • It is per specific pc if it crashes you loose the license
Reason of review:
Not as described/ advertised

Preferred solution: Deliver product or service ordered

Anonymous

Customer Service is getting worse with this company!

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Like other folks, I was duped into another 'unlimited' license but unfortunately upgraded to Windows 10 since, leaving my machine hopelessly messed up. I cannot install the old keys and it claims the license has expired.

There has been no reply from AVS so I am wondering if maybe they went out of business? From reading this forum I believe AVS will probably just try to sell me yet another license, of which I already have two.

I will probably NOT buy yet another copy and would urge people to use freeware utilities instead of AVS now. I got robotic (moronic) responses in 2013 and 2015 with this company and will not buy a third 'unlimited' subscription

View full review
Loss:
$100
Cons:
  • Unlimited is a scam
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Bridgitte Kam
map-marker London, England

License Key

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I have had a problem with AVS4YOU. I had to purchase a new computer and emailed AVS4YOU to obtain my license key as I had purchased the Unlimited Subscription. I was told by the AVS4YOU support that I will have to purchase the software again.

Below is the response from AVS4YOU

Dear user,

One license can be activated only on one computer, so if you change your PC you will need to buy an additional license.

We would like to draw your attention to the official license agreement which you should accept or reject while installing AVS programms. Note that if you reject the agreement the installation process will stop. If you accept the agreement and continue with the installation process it means that you agree with all the conditions of the license policy.

Thank you for your understanding.

Please follow this link to AVS4YOU registration page to receive the discount.

If you need any assistance regarding AVS software feel free to contact us.

Best regards

View full review
Cons:
  • Having contact by emails only
Reason of review:
License Key

Preferred solution: Let the company propose a solution

1 comment
Omid Bup

Hello!

Thank you for your review. Your opinion is very important for us and we try to do our best to meet the demands of our users.

We invite you to contact our Support Team to resolve the issue: http://support.avs4you.com/Support.aspx

Surely, the misunderstanding will be cleared at once.

Thank you in advance for cooperation!

Best regards, AVS4YOU Team

Lenetta Nrc
map-marker Elk Grove Village, Illinois

Scam on lifetime license - DO NOT SUPPORT SUCH COMPANIES

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Like many others I had a lifetime license and the company changed their policy since my purchase to state that the license is only valid on the very original computer you install the software on. Bad business practice to change the terms of the license after the license has been purchased. This is a reminder of ATT and Verizon business practives with their contracts.

Their "Free" is a ploy to force you to the commercial offering. They trick you with the "Free" and after install the features you probably expected to work do not work. And the Free product stops working after a period of time.

SCAM - #dontmakepiracyeasier

View full review
Reason of review:
Not as described/ advertised
1 comment
Omid Bup

Hello!

Thank you for your review. It is very important to us thus we may improve our product.

We invite you to contact our Support Team to resolve the issue: http://support.avs4you.com/Support.aspx

Surely, the misunderstanding will be cleared at once.

Thank you in advance for cooperation!

Best regards, AVS4YOU Team

Anonymous
map-marker Loughton, Essex

AVS 4 you

I have used this software for viewing some videos that are on non-standard formats very successfully for a while. Suddenly I have found that I have paid $46.80 through Worldpay for the privilege of using it for another year.

I have no objection to paying for a service i need but I expect to be forewarned that I am going to be charged and how. I think this is sneeky so I intend to formally complain to AVS.

Even the Worldpay bill does not mention AVS on it so it will be hard to track down so I could just as easily have been scammed in which case i will owe AVS an apology.

View full review
Reason of review:
Problems with payment
1 comment
Omid Bup

Hello!

Thank you for your opinion. It is very important for us.

Please contact our Support Team to resolve the issue: http://support.avs4you.com/Support.aspx

Surely, the misunderstanding will be cleared at once.

Thank you in advance for cooperation!

Best regards, AVS4YOU Team

Anonymous
map-marker Crosby, Texas

AVS4you Stinks - unscrupulous Thieves

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AVS4you.com had 2 offers at the time (and still the same today), the 1 year subscription and the unlimited subscription. with the 1 year subscription, you could download as many of the AVS programs as you want, for up to a year. with the unlimited subscription, you could download as many of their programs as you wanted forever, for the price of about $80. i opted for the unlimited subscription as it was only $20 more than the 1 year, and was supposed to last a lifetime.

well, i was actually very happy with their products, but low and behold, i tried to use their video editor one day, and i am shown a message saying that my subscription had expired, and that i would need to renew my subscription. this was only about 4 months after buying it.

i immediately went to their web site and sent in the complaint, thinking there was a mistake. they messaged me back and said that i tried to install it on more than one computer. i had only 1 computer at the time! i replied telling them that and they never returned the message. i tried again and nothing. they don't have a phone number and the only way to contact them is via e-mail. now i'm 80 bucks down the drain and still scurrying for a video editor. i haven't been able to edit a video in over half a year.

their web site is http://www.avs4you.com/

View full review
Loss:
$59
Pros:
  • Product
Cons:
  • Unlimited scam on my computer
Reason of review:
Not as described/ advertised

Preferred solution: Price reduction

Anonymous
map-marker Torrance, California

Got your money, now you are on your own!

I purchased a full subscription of AVS4YOU software and was fairly pleased with most of the features. As with most new software, the download and registration must be completed online. In the old days, you bought your software subscription on a disk with an authorization key and if your software, or computer, failed you reloaded the program.

Well, my hard drive gave up and I had to buy a new computer. Luckily, most of my important software was on disk and I reloaded and then, if needed, I contacted the vendor for a new authorization number. When I contacted AVS4YOU support, 1st they gave me the run around about not being able to find my account information. When I finally gave them the information, they then told me "oh by the way you just have to buy another subscription anyway!" They could have just told me that in the beginning instead of causing me to spend most of a day looking for my original purchase information. All anyone wants anymore is your money and after that, you are on your own! I will buy from another vendor but only after I am referred to one by a person I know.

With regards yo the AVS4YOU software, it is mediocre at best. I would recommend shopping around.

RP

View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Copenhagen, Hovedstaden

DON'T BUY; AVS4YOU - License is NOT valid for a LIFETIME

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DON'T BUY IT !

AVS4YOU offers you to buy a LIFETIME license, but actually this LIFETIME license ONLY counts for the very one computer, on which where you activate the license. If you later buy a new computer, you can NOT activate you license - you will have to buy a new license.

(NOT meaning running two computers simultaneously!)

So, who has the same one computer running for a LIFETIME?

AVS4YOU tells you about this in their official license agreement. Who cares to read that?

Moreover most of the AVS4YOU programs has a lot of BUGS, that makes it really annoying to work with. Specially image and audio sync sucks badly (but also a lot of other bugs).

- Anyone can check this for confirmation on their website forum-board.

View full review
Loss:
$60
Cons:
  • Lifetime license deception fraud
Reason of review:
Not as described/ advertised
2 comments
Guest

yeah, they make it pretty clear when you buy it. It's lifetime of the computer not the user.

Guest

This is correct, I have the same Problem.

This is unique in the industry and legally borderline.

I never buy AVS4YOU again!

View more comments (1)
Sylvia V Mqx
map-marker Fort Lauderdale, Florida

Unlimited Subscription Ripoff

On 2/4/2009 I purchased an unlimited subscription. Love the product. In the past 4 years I have gotten 3 or 4 computers. (ok..when I see a good deal on a computer that is better than the one I have I grab it) I have installed the software on all the computers. However, it is only on 1 computer that I'm using at a time. In other words when I get a new computer I reformat the hard drive on the old one and give it to someone in need of a computer. I have 1 computer with the software. When I tried to put my license code into the new one I got that I am in violation of the user agreement buy installing the software on multiple computers. Well I don't see it like that since I am only using it on 1 computer. I emailed them on the 19. NO REPLY. On the 20th I messaged them on face book and got

Sylvia, we answer support question within 48 hours as it is stated on our official site www.avs4you.com

. Could you specify your e-mail as we can help you.

I did specify my email addres and haven't got any reply.

Their software is good and I didn't mind paying for it. However, there customer service is the worst. If they had been nice about answering me I might have even paid 59.00 again. (I have used it for 3 plus years) BUT since they can't even be bothered to email me back......there is other software out there.

View full review
Loss:
$59
Mathias Roo
map-marker Hesperia, California

AVS 4 you subscription scam

Updated by user Aug 06, 2011

Just so you guys know I\'m a real person out there, with a real life: youtube.com/supersnot4

Original review Jan 15, 2010

about a year ago, i got 2 brand new HD cameras. i use them for various things like youtube and personal things. however, i needed a video editor/converter for them, as windows movie maker was unreliable and could not edit .mov videos. so i went scouring the internet and found the AVS video converter, by Online Media Technologies, Ltd.

they had 2 offers at the time (and still the same today), the 1 year subscription and the unlimited subscription. with the 1 year subscription, you could download as many of the AVS programs as you want, for up to a year. with the unlimited subscription, you could download as many of their programs as you wanted forever, for the price of about $80. i opted for the unlimited subscription as it was only $20 more than the 1 year, and was supposed to last a lifetime.

well, i was actually very happy with their products, but low and behold, i tried to use their video editor one day, and i am shown a message saying that my subscription had expired, and that i would need to renew my subscription. this was only about 4 months after buying it.

i immediately went to their web site and sent in the complaint, thinking there was a mistake. they messaged me back and said that i tried to install it on more than one computer. i had only 1 computer at the time! i replied telling them that and they never returned the message. i tried again and nothing. they don't have a phone number and the only way to contact them is via e-mail. now i'm 80 bucks down the drain and still scurrying for a video editor. i haven't been able to edit a video in over half a year.

their web site is http://www.avs4you.com/

View full review
27 comments
Jennifer Fee

I am not a computer genius but I bought AVS Unlimited Subscription for 59$ from their official site. Before purchasing it I have read a license agreement and it is clearly discribed there that it is for one computer only.

When the problem with activation appeared (I am a 69 years old woman...) a nice girl from Support Team has answered me in 6 hours and helped me to activated AVS Converter!

I am very satisfied as each time I ask some questions (I do it often), the same girl answers me and gives me the detailed instructions! Very helpful!

Guest

Yep - I got scammed as well. Their unlimited use license is completely bogus.

Suddenly, without notice, it just expires and you cannot contact the company. Oh - you can send them emails - but that is as effective as talking to a brick wall.

It;s a case of a good product with thieving management.

Guest

AVS software by Online Media Technologies Ltd. (OMT) is a scam.

I paid for the unlimited subscription and free lifetime updates and got snookered. It worked for a while and then I suddenly started getting pop up messages that said I was not using a registered version. I still have the emails they sent me when I purchased the subscription, complete with my order number and registration key. Try as I might, I could not get the software to re-register.

Like so many others (that I found out about only after having my own issues) I emailed OMT and never heard from them; ever. They’re crooks.

Guest

I don't know if everybody else gets e-mail about new comments, but i just thought I'd share an update with you guys (I'm the one who posted this complaint). I actually managed to recover my subscription about a month or 2 ago.

I did so by publicly complaining on their Facebook page. I IMMEDIATELY got a response from them that it was a "bug" in their system, and that they had restored my license about the time I posted this complaint. (Of course, this isn't true because my software still wasn't working, and they had never notified me of any fix, ever).

So for anyone else who was scammed, I recommend immediately visiting their Facebook page and telling them what happened, on their wall. A private e-mail will get you nowhere, but public complaints can actually hurt their reputation.

Guest

Get it from piratebay.se

Guest

I downloaded the free software after being told it would work for free; but the pictures had the watermark on them, so I tried to buy the one year license; when I put my credit card information into the site and tried to submit i was told that it was rejected and i was asked for another card.... i knew that was bs because i had just used the card 5 minutes earlier....

got suspicious because it seemed like they were skimming for credit card information to steal....

did some research and found all this stuff.... BEWARE.....

Guest

dont buy their software, they wont give you refunds at all.

their software is not free.

if you buy the unlimited subscription it means the software will be update to the full (eg 7.x.x.x series) then you have to pay full again if you want to use it for the 8.x.x.x version series)... its a scam and a delusion.

the unlimited subscription means you can use the software as long as you like without recieving upgrades past the eg 7.x.x.x series.

Guest

Comment

Guest

I am surprised at the comments about AVS4YOU as I have had nothing but excellent service and the software does everthing I want it too. New editions come out fairly frequently and the new features are well worth having.

When I wanted to transfer teh software to another machine I was geven all the assistance I needed. As far as I am concerned both the support and products are excellent.

Guest

Thanks You Guys, I almost bought the "unlimited" subscription. It appears all those that want to commit criminal acts, just need to start a business and then they get away with everything, with no protections, because it appears our bodies that we create to protect, naively think self regulation works. That's why everyone has been "Occupying" because all the *** keep getting away with wrecking our world.

Guest

it's a russian scam-like company, if you call the whois phone number there's half an hour of RUSSIAN recording, likely with a fake suite rented in london to look brit...

watch out guys

Guest
reply icon Replying to comment of Guest-403124

If you have a SSdrive or keep a HDD that still runs when still AVS is activafed copy regkey(S) from regedit :HKEY/Local machine /software/avs4you

Guest

I will start out by saying that I have always been happy with the way avs4you software works. It has plenty of features and has always handled the jobs I have given it. I have been using there software for years, on the same computer. Yeah, I should upgrade it someday but the darn thing still works. With that being said, they have serious issues honoring there unlimited license.

I purchased an unlimited license for avs4you software. After having my motherboard and hard drive replaced, under warranty, in my computer the software was no longer activated. Attempting to use my old license key resulted in an "already been activated error". I contacted support and they reluctantly gave me a new code after a few messages. A year later, the software has deactivated again. It turns out the license key they reluctantly gave out was for a 1 year subscription. I have begun the battle again to get a new license key. Their TOS says unlimited lifetime subscription as long as I own this computer. I am still using the original computer, and this is the only computer that the software has been installed on.

avs4you has a problem honoring there unlimited license key. BUYER BEWARE! Even though I love the software, I will not be buying another license when the day comes to replace this tired old computer.

Mathias Roo

I just wanted to point out to SdaInFbk, I'd just keep upgrading the computer. You can get a faster, more up to date motherboard, processor, hard drive, graphics card, etc.

and keep them all in the same case, and technically it's still the same computer, yet by then you will have replaced all of the parts which are likely to fail.

This is what I intend to do now that they finally (2 years later) gave me my license back. I have every intent to stretch my license to the fullest, especially after they ruined a wedding video and had me scrambling for a new video editor and spending even more money.

Guest

The sofware works fine. But I'm on my second license.

The first unlimited license -- on this same computer -- "expired" or so they say. When I questioned them about it, they say the reason my license "expired" is because they changed their web site. So stupidly, I bought another unlimited license. I guess this license is "unlimited" until AVS changes their web site again.

These people are theives. Don't get AVS software, unless you like getting ripped off.

Guest

I have to agree with those who have received very poor support. The first time I asked for support I got it and the suggested fix worked.

This time, when the "unlimited" subscription suddenly expired as for the other comments on this site they could not provide a fix and eventually just stopped responding. The other comments are correct in saying that there is no contact number and no way of getting through to them.

I did not know it was really a Russian scam only posing as a British company.

I would caution others against giving money to these folks but I do agree that their software is very good if you could get them to let you use it.

Guest

My yearly subscription was good thru Nov 17 but AVS pulled the plug on Oct 23rd. Have received no replies to repeated emails!.

Guest

It's easy to shake a company into reality.... that is what happens when enough people start talking about the company at fault for the rip-off.First: The company is a U.S.

company and subject to U.S. Laws an regulations including Anti-Trust Laws; Enough complaints to law makers and they will be compelled to look into the accusations. If they are contacted by a Representative to explain why they are cancelling use of a product that buyers they have purchased and therefore own, the company in question will have to answer or suffer possible consequences. Also, along with the use of these forums and rating sites, if you got screwed by this or any other company, tell everybody by way or FaceBook, Utube and any other social media you have access to.

Write the BBB in their area and any area they sell to.Eventually they'll get the picture, especially if sales slow it starts hurting their bottom line.Send a sample of your "to be published publicly" (your complaint and lack of resolution on their part) complaint to the Tech Support and the address below and let them know you are not kidding.

Online referencing shows that the well-hidden AVS domain is actually owned by...World Wide Digital Networks 9344-L Jones Rd, #117 Houston, TX 77065 8**-**4-5621 The more people you can reach that are having problems with avs4you software, the more action you will see from the company. Even if it is just closing their door for business.

Guest

Thank you. I almost did the same error.

Guest

I purchased an Unlimited subscription to their software several years ago. I do not use all of their titles as some of the software is not the best, However I have come to depend on several of the software apps as they are very good.

The video conversion software and DVD CD burner is quite good. I recently purchased a new laptop and when my registration failed, I found that a unlimited lifetime purchase is limited to 1 pc and is by no means a lifetime product.

I was very disappointed in the misrepresentation implied by the sales promo. I most likely will purchase a new license because I like the titles I use but I fail to appreciate the misleading sales ***.

Kenny

View more comments (26)

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