leslie f Tho

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Verified Reviewer

Rude and doesn't deliver

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They offer an all-inclusive learning package that is very confusing to use as it is not packaged together to allow a smooth learning experience, you have to hunt around to complete a certification. They will not send updates to let you know about course offerings or to check in on service, so they just keep taking their fee. if you write to customer service like pardon me I am disappointed in the services they deactivate your account leading you to lose proof of credits if you don't save them to your PC. How unprofessional and lackluster can they be?
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Loss:
$240
Pros:
  • Easy enough the 1st month or 2
Cons:
  • Once you sign up for the year they ghost you
  • Website is not user friendly
  • Trainings can be dry

Preferred solution: A credit for their site being so hard to use, an apology for how rude their customer is.

User's recommendation: Avoid them their are better sites out there and better trainings

Sara A Dzg

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Verified Reviewer

Don't Get What You Pay For

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Online CE Credits - Don't Get What You Pay For
Online CE Credits - Don't Get What You Pay For - Image 2
I bought the assessment of ADHD and the course was highly inadequate for assessing adults, which is what I needed. I reached out to CS, Tim, who did not provide me any means of signing up for the sessions with the experts. Three months passed without a response back, so I filed for a refund then was threatened with a lawsuit. It also took the refund request for Tim to even let me know where to sign up for help and denied I ever emailed him for any.
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Loss:
$279
Cons:
  • Content that did not provide what title stated

Preferred solution: Full refund

User's recommendation: Stay Away

Sara A Dzg

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Verified Reviewer
| map-marker Seattle, Washington

Did Not Provide Education Needed

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Online CE Credits - Did Not Provide Education Needed
Online CE Credits - Did Not Provide Education Needed - Image 2
I bought the ADHD evaluation for kids and adults, but the adult portion was too negligible to put into practice. I reached out to ask how to get help and did not receive any information on how to sign up for the included sessions. I then tried to get a refund and was threatened with legal action despite the lack of assistance in getting what I paid for.
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User's recommendation: Stay Away

Lonnie H Ihf

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Verified Reviewer

Excessive fees

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The company charges $25 per month to access their service, requiring a year-long rather than month to month commitment. I did fall 2-months behind on the $25 which was on me - however They charged fees of $52 per month (2-months) in fees for this. That's $2.50 per day, buried in their little contract. I don't recommend you use them because they have excessive approaches to their processes buried in the contract.
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Loss:
$104

Preferred solution: Just stop utilizing their service when their "contract" is over in july

User's recommendation: Don't purchase agreement

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