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I received a card as a Christmas Gift. Went online at Onevanilla.com to verify amount on 3/12/2017. On 03/13/2017, someone used the card to transfer amounts over to American Express Serve leaving only $2.27 on the card. I reported the unauthorized use immediately to...
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Anonymous

lori Happened to me too!! Please everyone! Do not use their website or any website to check your balance! Call the number on back of card!! :(

1.0
#1022115
Reply to reviews
I purchased a One Vanilla prepaid card on February 20th in the amount of 195.00 to pay a bill online. I have bought these cards for years to pay bills with no problem however I went on line as I have always done to register the card and zip code. It kept telling me...
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1.3
I liked
  • Talking with customer service was quck and understanding
I didn't like
  • No refund at all
  • Having to wait and not knowing if my 19500 will be refunded
#1007768
Reply to reviews
I purchssed A Vanilla Visa specifically to use online as the card states that it is usable online and you just need to add your zip code. I went online and registered my card & a couple days later I go to use my card on eBay for purchases totaling $97 as I had $100 on...
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Short Review for March 20, 2017, Pc_exchange_policy

#1023284
5.0
I brought this card on 3/17/17 but now I want my money back. I am trying to send n a picture of my credit card to get my money by like I was told to but every time I do it it send a message to my email say it not right can u help. Because I really need the money off the card. Can u send your email to rcagney9gmail.com please
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OneVanilla Prepaid Card Review

#1020286
Placed one order no problem tried to use balance on another order and was told there was no balance left these *** holes owe me money and i am going to talk to my lawer
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Short Review for December 01, 2016

#964797
1.0
I would advise anyone to not purchase this card. If money have to be put back on this card it takes forever to get your money. NO ONE should buy this card!
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Onevanilla Prepaid Card Review

#916717
Why doesn't my card work? Can i get my money back
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The front of the packaging states you can pay bills with card. I attempted to pay my car payment multiple times before finally calling customer service. I was informed I could not use the card to pay bills like this one or any bill that is a "financial Institution".....
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I hope for one time in your life you Google this One Vanilla card before you buy, YOU will loose your hard money. 1. You will not be able to use your card before YOU activate it. 2. Activating your card will require days that if you will even be able to activate it,...
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I hope everyone reads these reviews before purchasing a One Vanilla or My Vanilla prepaid card! There are many prepaid Visa and Mastercards. These are definitely not the ones you want! No matter how quickly you put in a dispute and why you are disputing the charge...
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I bought two gift cards but can not use it all ... then they told me EXPIRED but my card said 08 - 2024 and I lost around 300$. This card is really sucks ... can not balance themselves. The line is always busy and company is a scam. They ripped off your money when they...
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Anonymous

Anonymous Save your money, if you buy this one vanilla card you will loose your hard earned money. 1.You can't use the card without activating it as opposed to the card. 2. Try activati...

Anonymous

Anonymous not solved yet

1.0
I liked
  • How they forcefully bent my posterior
I didn't like
  • Length of time to resolve
  • Having my time wasted
  • Rip off
#942520
Reply to reviews

Just wanted to let you know extortionist are putting a FBI Banner up walking out devices and then telling people they must be one of your cards and your card only to pay a $500 fine saying I had attempted to open or contact somebody that the government is investigating...
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Anonymous

Anonymous How do I remove it?

Anonymous

Anonymous LOL.My fear is real. People like this really do exist. Scary to think about.

I loaded 5 onevanilla cards 500.00 each. e-mailed info for a car on graigs list. never got the car but all onevanilla cards were spent in other states. I sent Dispute-Request Form back in July and now October I am told you never received it. This morning I tried...
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1.0
I liked
  • How they forcefully bent my posterior
I didn't like
  • Waiting days before my problem is fixed
  • Customer service
#930694
Reply to reviews
DO NOT BUY PRE-PAID CARDS FROM THIS COMPANY!!DO NOT BUY PTE-PAID CARDS FROM THIS COMPANY!! Called One Vanilla to report card information stolden by online hacker. Kept trying to get information frpm them. Got stonewalled everytime. Finally told to file dispute papers....
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