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1.5 Based on 23 reviews
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I would advise anyone to not purchase this card. If money have to be put back on this card it takes forever to get your money. NO ONE should buy this card!

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I hope everyone reads these reviews before purchasing a One Vanilla or My Vanilla prepaid card! There are many prepaid Visa and Mastercards. These are definitely not the ones you want! No matter how quickly you put in a dispute and why you are disputing the charge they have you jump through hoops like call your police department file a report, send in multiple documents, contact the company the charge was placed with abs so on. Once you do... Read more

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I bought two gift cards but can not use it all ... then they told me EXPIRED but my card said 08 - 2024 and I lost around 300$. This card is really sucks ... can not balance themselves. The line is always busy and company is a scam. They ripped off your money when they have any chances. I do not know how they can survive and the government have not investigated them for this scam business. About pissed consumers ... it is ridiculous when you ask... Read more

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Just wanted to let you know extortionist are putting a FBI Banner up walking out devices and then telling people they must be one of your cards and your card only to pay a $500 fine saying I had attempted to open or contact somebody that the government is investigating you have the ability to stop these transactions I'm calling the Attorney General's office and the IRS because you're making money off of this you are just as guilty as they are a... Read more

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I loaded 5 onevanilla cards 500.00 each. e-mailed info for a car on graigs list. never got the car but all onevanilla cards were spent in other states. I sent Dispute-Request Form back in July and now October I am told you never received it. This morning I tried calling 1-877-770-6408 15 times and the line is busy. now this also sounds like a scam!!!! I found Dispute-Request form in my save documents. I am going to fax this form to you this... Read more

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Why doesn't my card work? Can i get my money back

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Yes I'm not happy with this company I bought a card on the 2nd and here it is 2/7 or later and I am not able to use my *** money $500 and no one can tell me where my money is

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DO NOT BUY PRE-PAID CARDS FROM THIS COMPANY!!DO NOT BUY PTE-PAID CARDS FROM THIS COMPANY!! Called One Vanilla to report card information stolden by online hacker. Kept trying to get information frpm them. Got stonewalled everytime. Finally told to file dispute papers. I proved my case perfectly. I got told by rep, I used card personally in Georgia, I live in NY. DO NOT BUY ANY CARDS FROM One Vanilla. Read more

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I have used several pre paid cards...by far this is the worst one ever. They automatically take an additional 20% at hotels and restaurants forcing you to pay grutuety or deposit for incidentals. They are a lackey for the hospitality industry. And it takes 2 days for the money to get back on card, long after We had checked out. This information is ambiguous at best. The card is automatically programed to do this. This Card Sucks ..don't get... Read more

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I used my vanilla card $500 only in bloomingdale's & macys in purchasing only few items for known price.When checking my balance with my bills i found was charged for extra $100. As i am a non american resident i could not call but also i cannot find a customer service link to present my problem. ...very disappointed with vanilla card. My email:nihal.helmy@gmail.com

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