OneTravel
OneTravel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OneTravel has 1.6 star rating based on 216 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend OneTravel to a friend or colleague.
- Rating Distribution
Pros: Cheap price, Non, No help.
Cons: Difficulty getting refund, Incompetencies, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OneTravel has 1.6 star rating based on 216 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend OneTravel to a friend or colleague.
- Rating Distribution
Pros: Cheap price, Non, No help.
Cons: Difficulty getting refund, Incompetencies, Terrible customer service.Recent recommendations regarding this business are as follows: "Be wary……ONE TRAVEL never let me know my flight dates changed and then said "NO HARM NO FOWL" after my panic attack. Yes, we got to PEI, but my travel for 6 people was ruined and I want replacement tickets for 2 people…….and ONE TRAVEL do not even respond to my trying to connect. I thought GIA felt sorry for me……but I have to call her out too. No response from ONE TRAVEL.", "Unhappy with this agency", "AVOID THEM AT ALL COSTS AS IT WILL COST YOU", "I need to find my flight but can’t open the text from One travel . America Airlines! So need to talk to a representative about this matter. I do not have I’d # or proof of purchase!", "Avoid".
Most users ask OneTravel for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Cancelled flights due to virus
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Calgary, AlbertaGIA - Thought you would help me out, but still the non existent serivice.
User's recommendation: Be wary……ONE TRAVEL never let me know my flight dates changed and then said “NO HARM NO FOWL” after my panic attack. Yes, we got to PEI, but my travel for 6 people was ruined and I want replacement tickets for 2 people……..and ONE TRAVEL do not even respond to my trying to connect. I thought GIA felt sorry for me……but I have to call her out too. No response from ONE TRAVEL.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest for refund
Preferred solution: Full refund
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Verified BuyerA myriad of issues from fraud to theft to deceit
- Scam artists liars cheats thieves
Preferred solution: Full refund
User's recommendation: AVOID THEM AT ALL COSTS AS IT WILL COST YOU
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst experience ever
Not resolved I’m rather upset the costs I incurred were distressing to my family, I’m disgusted in this company’s inability to do anything. Never using or recommending them.
- Difficulty making changes in first 24 hours
Preferred solution: Full refund
User's recommendation: Avoid
Was over charged for booking flight
User's recommendation: Unhappy with this agency
Check my travel details
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Verified Reviewer | Lake Worth, FloridaNeed to speak to Representative
User's recommendation: I need to find my flight but can’t open the text from One travel . America Airlines!! So need to talk to a representative about this matter. I do not have I’d # or proof of purchase!!!
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Verified Reviewer | Seattle, WashingtonThere is no place for any financial crimes with us yesterday today and tomorrow.
As you know who you are what company you are as a traveling agency. Any financial crimes is an endless hole as you know very well because the criminals deviant desires is no end.
In 2021, while we used our funds to book reservation for our work traveling from West coast to East coast in California State area that is my home state by using Alasak Airline Cheapoair.com. Less than 14 days, my money from my personal private accounts have been stolen more than 6 digits without my authorization and the traveling is not for any people' trouble we attempted to help since Jan 2021 winter time but the first offer was already failed because the instruction and the direction was not followed by Alaska Airline and Cheapoair we attempted to use airway to vacant those abuse local people from the Mantanan State to Seattle little bit warmer for 100 people but we I do need the people names in order to avoid any abusing and I also personally know very well Cheapoair is onetravel.com's sister agency all Filipinos who are the top famous kidnapping country and business in the world. Those traveling agency and Alasaka Airline did not work with us and also I we do not need to work with them as well. The lost and the failure of the first trip order is long gone.
We I already cancelled all because our 100 free flying have been used for Alaska Airline employees friends and their cult churches members who are OUR COUNTERPARTS but the real needed people did not get nothing help but abused more and killed more. I also believe your both traveling agencies know more than me. Again, it is like what I already warned and told those Chinese TSPM anti-Christianity Churches decades ago each penny those are not theirs will be charged one by one and returned back to my personal accounts one by one just a matter of when. As the traveling business running, I believe you both companies already made great deal of money from my reservations.
Isn't that enough or you WANT more? No matter what answer you have, my answer is NO MORE.
Jennifer Xu
User's recommendation: you have no future customers but criminals
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPorque me cancelaron mi vuelo
- No cumple
Preferred solution: Full refund
Questions about my booking
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund claim
Dear Travel one,
I am a client who purchased a ticket online using your system. However, my card was automatically charged with travel protection fee ($189.95) and ESA fee ($19.92) which I did not authorize and which I did not want.
I need a refund of the total amount of US$ 209.94 to my debit card.
My booking numbers are 4L96SR & F6MWAF in the names of: James Nirere Kabyemera.
However, my booking should remain intact but system selected seats should be changed as follows:
1- From 48E (system selected) to 41B on flight DL201 from Johannesburg to Atlanta;
2-From 29B (system selected) to 28F on DL822 from Atlanta to Detroit.
I will be very grateful if the above issues are rectified. Awaiting your positive response
Regards
James Nirere Kabyemera
Preferred solution: Refund of travel protection fee ($189.95) and ESA fee ($19.92) = $209.94 which were automatically charged to my card by the system without my authorization. . My booking numbers are 4L96SR & F6MWAF
Refund
Preferred solution: My refund
User's recommendation: Look before you give them your money
Travel Agencies Expert Talks
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Verified ReviewerUtter rubbish, zerotravel, not obetravel
Preferred solution: Full refund
User's recommendation: Don't bother!
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Verified Reviewer | Auckland, AucklandTickets
Hi.
My name is Marna Joan Baxter. I booked and paid for flights from Auckland New Zealand too Fairbanks Alaska on the 30th June 2023.
My booking number is: 8127****.
I have tried to contact you a number of times via email replys with no luck.
I would like to know when will I receive my ticket's or e ticket's?
I have not received anything other than confirmation of booking.
I leave Auckland on the 30th July at 10 40 on flight 8WECNH flight 10 789. As it is only a 21 days away I am starting to get concerned.
I look forward to your speedy reply, and my ticket's in what ever format they are.
Respectfully yours
Marna Baxter
I did receive an email from one travel. But nothing about my bording passes or tickets.
Just the reference number for the booking I made and paid for. I replyed to them asking again for bording passes and tickets but have not received a reply.
Its 19 day till my departure date so its getting very stressful.
Thank you for contacting them at least they replied I guess.
I really just want the passes and tickets, so I know there will be no problems at the airport.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Santo Domingo Este, Provincia De Santo DomingoConfirmar vuelos
User's recommendation: Darle seguimiento
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Still did not receive a phone call (FROM SOMEONE THAT IS AWARE OF THE SUTUATION). This was my note to them yesterday…….with NO RESPONSE.
I am off to an appointment and will be available after 1p to talk (TO SOMEONE THAT KNOWS OF MY COMPLAINT AND HAS A RESOLUTION TO THE ISSUE).
If that is you…….then call me after 1p. THIS IS GETTING VERY ANNOYING AND MY PATIENCE IS WEARING THIN.
Is there ANYONE working at ONE TRAVEL ???? No more *** You *** up, now step up to the plate.
I am available all day today. Someone who is in the know call me as I am NOT starting out with “what’s up” ???