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OneSource Virtual

OneSource Virtual

www.onesourcevirtual.com
What is your customer experience with OneSource Virtual?

OneSource Virtual Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • OneSource Virtual has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Hopefully your business doesn't use this software for COBRA.".

  • Review authors value the most Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Media from reviews

OneSource Virtual - $20 Processing Fees on $42 Insurance Premium
OneSource Virtual - $20 Processing Fees on $42 Insurance Premium - Image 2
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Anonymous
map-marker Folsom, California

$20 Processing Fees on $42 Insurance Premium

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
OneSource Virtual - $20 Processing Fees on $42 Insurance Premium
OneSource Virtual - $20 Processing Fees on $42 Insurance Premium - Image 2

OneSource Virtual is the software company that supports COBRA coverage through my prior work. To get COBRA, you need to login with the supplied username and create a password.

After that, you choose to elect which coverages are still needed.

I only needed dental temporarily to complete some work that still needs to be done, which is $42/mo. After electing dental coverage only and I go to pay, OneSource Virtual charges a $20 PROCESSING FEE per online transaction.

Here's the catch...

They will NOT allow you to pay in advance to avoid additional processing fees.

They will not allow additional payments past 1 month only.

This is explicitly explained in the payment instructions.

I think this is a complete scam. I'm paying 50% of my premium as processing fees, and cannot avoid them due to the fact that the company refuses to allow additional payments to the premium.

BEWARE of this company, especially if you're a business trying to find a COBRA coverage software admin.

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User's recommendation: Hopefully your business doesn't use this software for COBRA...

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