OneSkin Reviews
OneSkin Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OneSkin reviews show a 1.4 star rating from 3 customer reviews, 50% would recommend, and consumers are mostly dissatisfied; reviewers cite high price level and unfavorable ratings with repeated customer service complaints.
Key Takeaways for Future Customers
- Expect recurring subscription or AutoShip issues and review subscription terms before ordering.
- Be prepared for billing and refund delays and double-check payment details.
- Use caution if you need responsive customer service or medical advice.
Negative Feedback / Risk Areas
- Multiple customer complaints about poor customer service and inability to contact support.
- Reports of lost orders, unwanted shipments, and subscription cancellation problems.
- Complaints about discounts not applying and billing errors.
Positive Feedback
One reviewer noted one prompt and helpful email response that resolved a product question.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
OneSkin reviews show a 1.4 star rating from 3 customer reviews, 50% would recommend, and consumers are mostly dissatisfied; reviewers cite high price level and unfavorable ratings with repeated customer service complaints.
Key Takeaways for Future Customers
- Expect recurring subscription or AutoShip issues and review subscription terms before ordering.
- Be prepared for billing and refund delays and double-check payment details.
- Use caution if you need responsive customer service or medical advice.
Negative Feedback / Risk Areas
- Multiple customer complaints about poor customer service and inability to contact support.
- Reports of lost orders, unwanted shipments, and subscription cancellation problems.
- Complaints about discounts not applying and billing errors.
Positive Feedback
One reviewer noted one prompt and helpful email response that resolved a product question.
Media from reviews
Bridgeton, New Jersey
I never got my first order...
They "lost" my first order. I'd get tracking information that stalled and never resumed.
I demanded either the product or a refund. They said they were sending a replacement. Never another peep.
NOW they send me an email saying "We're sending your next order." WTF? I never got the first so I sure don't need the NEXT order!
User's recommendation: Look elsewhere for crepey skin help; this place is a sham.
Swartz Creek, Michigan
I’m not pissed with the company, I just don’t want so much shipped. I want to order it on my own, I already have way too much product.
Stop all these orders coming, I have way too much and I want to order it when I need it. I no longer want the shipment of every month.
User's recommendation: Don’t sign up for AutoShip
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder problems
Got an email saying order on its way. Did not order the product.
Ordered 3 weeks ago and received. Do not want same product.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave to talk to a live person
I can't get anyone to answer the phone. I'm not doing them stupid symbols. I'm not a robot, and I'm 64 years old.
Unable to contact
- - Reached out in February and again yesterday about an allergic reaction.
- - They told me to stop and resume in a week; I told the bot I was unhappy.
Tried to reach out in early February. I finally tried again yesterday as I had an allergic reaction from it.
They told me to stop and resume in one week.
I explained to the bot I wasnt happy with that answer. And have not herd back from anyone
Product reaction
Tried reaching out twice now and no response or return message. I found a phone number on line but it was a spam Verizon acct. Im having a reaction to the eye cream I purchased.
User's recommendation: Os-1 eye
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have tried to buy the body spf and use pennsmith and claudia glass ws. M not getting any discount
I never get an answer when I try to speak to customer service. The support is poor.
My number is +175********. Lana Fuersst.
User's recommendation: Answer the phone
Shipment
- - Cancel my order and stop all auto-ship shipments.
- - Send sunscreen for my fair skin by mail.
- - I need to speak to a real person and get a phone number.
I need to talk to a real person. I need to cancel my order and I want you to send me a sunscreen that I can use.
The one in my kit was too dark and Ive tried several times to use it, but I am just too fair. I do not understand why you do not have a phone number. Please send me the appropriate sunscreen in the mail and cancel my next order. My phone number is 765-994-**** but my phone is not going to recognize you as somebody that it will answer.
So I need a phone number so I can call you. Please let me know ASAP because I do not want another shipment of this product number one if I cant talk to you and number two, the sunscreen does not work for me at all I dont understand why I have to have so many letters and symbols.
This is the weirdest thing Ive ever experienced. I have an auto ship for this product and I would like for you to cancel the entire auto ship and I still would like to have some sunscreen that I could use.And
User's recommendation: Terrible customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerC can’t get discou I’m heading g help me Me
- - Discount is not applied when I enter it.
- - Codes Penn Smith or Claudia Glo don't work.
- - The company never answers phone calls.
Every time I try to get the discount thats offered to me or I put in Penn Smith or Claudia Glo. I never get a discount.
Im very frustrated and your company never answers phone calls. I just dont understand it.
User's recommendation: Answer your phone
Fort Worth, Texas
Stop auto order
You do not answer the phonewhich is bad consumer services .. Stop my orders and subscriptions !!! Now stop it and send this nessage
Pella, Iowa
I had a question about a product.
- - No customer service phone number available.
- - Issue was resolved via email.
- - Representative was prompt and helpful.
It was disappointing that there is no phone number for Customer Service. This should be removed from the Internet.
I did find however, that I was able to resolve the issue via email. The representative was very prompt and helpful with her response.
User's recommendation: Good products!
Bradenton, Florida
I called in to speak to a rep about a skin reaction
- - A pop-up form and chat line led me to a rep about an eyelid reaction.
- - I was asked to pay upfront with a credit card.
I was having a reaction on my eyelids and I wanted to speak to an agent. Instead I get a pop up to fill out, then sent to a chat line to speak to a rep, told her of my issue, she asks if I would like to chat or speak to a doctor.
I said absolutely, then a screen pops up to where Im going to be charged with my credit card 1st!!!
Rediculous, if I need a doctor Ill go to my own pcp here at home! I have insurance!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Norfolk, Nebraska
Wrong billing card
- - Has a photo of 3 boxes and an order form with billing info; says partner's card was billed and demands a call by tomorrow or they'll file fraud.
Call Me!
620-330-****
I have a picture of the three boxes and the order form that I placed with my billing information and your company billed my significant others card. We dont even know how you got it.
And I have proof I processed it with my billing information. If I dont get a call by tomorrow to fix this, my significant other will file this as a fraud case.
620-330-****. I will be warning potential clients on Meta and Insta.
User's recommendation: Get a phone number Or don’t order!!!
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