Onelife Fitness Reviews

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Onelife Fitness - Membership
My membership was canceled in July with a balance of $29.99. The lady said she was going to wave the fee and terminate my membership. Last week I received a bill for $29.99. I called the location I used to go to so I could resolve the issue and they said Im not in the system and to not worry about. Today I received a another bill for the same amount.
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ID
#2912565 Review #2912565 is a subjective opinion of poster.
Location
Newport News, Virginia
Preferred solution
Fix it so I stop getting a bill
New Reviewer

Thieves!

I canceled my membership 2 months ago and here they are still charging me 24.99 now! Cant even get a proper number to call. I want my money back I would not recommend this gym to anyone.

User's recommendation: Just don’t, too crowded anyways.

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ID
#2828783 Review #2828783 is a subjective opinion of poster.
Location
Holly Springs, Georgia
Pros
  • Nice equipment
Cons
  • Poor service
Loss
$25
Preferred solution
Full refund

Carga

I have a problem it is charging me in March and I have not used the service because I have been traveling I need you to solve this
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ID
#2797724 Review #2797724 is a subjective opinion of poster.
Location
Atlanta, Georgia

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Verified Reviewer
New Reviewer

I was discriminated against and had the police approach me apparently for no reason

I had the police called on me because my car was parked for 3 hours in the parking lot while I was inside working out.

User's recommendation: The onelife in peach tree city have racist employees. Assistant manager Michelle.

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ID
#2709804 Review #2709804 is a subjective opinion of poster.
Preferred solution
I demand a free membership for at least 3 years being that I’ve never been compensated for the 6 individuals I gotten to sign up
New Reviewer

Displeased with service

The Crabapple, GA location absolutely plays in bait and switch tactics. I called 6 months ago to place my membership on hold based on COVID could have just canceled, but I did not to be fair to the location. Upon calling back, Josh claimed I didn't handle it correctly, I got charged, and he was a flip and rude. Glad I bought a Peleton instead.

User's recommendation: Don't waste your effort or money...dont join.

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ID
#2693182 Review #2693182 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Pros
  • Location itself
  • Originally
Cons
  • Lack of knowledge from staff
Loss
$80
Preferred solution
Refund of the fees just withdrawn from my account based on being told incorrect information...that is what is fair
New Reviewer

Unethical Dishonest Business Practices

Onelife Fitness and ABC Financial make it impossible to cancel any services with them. Their employees have to be trained in lying and turning words around or totally by stepping your issue. I have cancelled this gym membership 3 times and paid in full the contract for my 6 month personal training sessions even when I did not use them and they are still charging me. The manager is a flat out liar and oddly their regional manager doesnt have a telephone and doesnt respond to emails!! I have talked to several people in our county and hope that our school system will stop supporting the joining of this place to our new teachers. Also in conversations with random people whenever this gym is brought up I hear the same type issues have taken place and their nightmare interactions with employees of Onelife. This business is suppose to improve your health and well being not cause unnecesssry stress and bleed your bank account dry!! I never signed until death do us part!

User's recommendation: STAY AWAY!!!!!! RUN FOR YOUR LIFE!!

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ID
#2053078 Review #2053078 is a subjective opinion of poster.
Pros
  • Location
Cons
  • Unethical business practices
Loss
$324
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancellation nightmare - stay away!

After one year, I decided to cancel the membership as my son was away at college and no longer using it. I followed the cancellation process by submitting it in writing, and per the 30-day period per the contract. Despite this, I continued to get monthly charges posted to my ccard account. After several emails, calls, and complaints, Onelife/ABC Financial claimed that they never received my cancellation, and said they would post ANOTHER charge per the 30-day clause! Only after forwarding the original cancellation email, they changed their story and claimed to have "finally found it". Despite this, they never reversed the charges, and I had to file disputes with my ccard company to make it right. I wrote a letter to Onelife management, but was ignored. Stay away from this place, unless you want to pay for your membership forever...
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1 comment
#1892807

I totally agree with hat you said about Onelife Fitness and ABC Financial. They make it impossible to cancel any services with them.

Their employees have to be trained in lying and turning words around or totally by stepping your issue. I have cancelled this gym membership 3 times and paid for my 6 month personal training sessions even when I did not use them and they are still charging me. The manager is a flat out liar and oddly their regional manager doesn’t have a telephone and doesn’t respond to emails!! I have talked to several people our county and hope that our school system will stop supporting the joining of this place to our new teachers.

Also in conversations with random people whenever this gym is brought up I hear the same type issues have taken place. This business is suppose to improve your health and well being not cause unnecesssry stress and bleed you dry!!

ID
#1732661 Review #1732661 is a subjective opinion of poster.
Service
Onelife Fitness Membership
Reason of review
Problems with payment

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