Site would not let me send an email.

Site would not let me send an email asking for replacement instructions for coffee/dessert spoons in Amadeus pattern. Peggy pmsnowwhite@***.com 713.302.3115
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#4378230 Review #4378230 is a subjective opinion of poster.
Location
Dallas, Texas

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Damaged

3.0
Oneida - Damaged
Oneida - Damaged
Oneida - Damaged
Oneida - Damaged
Oneida - Damaged
Oneida - Damaged
I just purchased the 45 piece from Walmart which I love everything about the product except for I found 3 tablespoons, 2 forks and 5 knives bent or damaged. I have photos if needed

User's recommendation: Maybe.

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#3684473 Review #3684473 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Replacement

1.0
Oneida - Replacement
I sent an Email and all I got was a response of cleaning the silverware to remove spots, which it did not work. The item is a lifetime warranty and I have been a customer over 35 years.

User's recommendation: Better customer service.

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#3539306 Review #3539306 is a subjective opinion of poster.
Pros
  • I love my michelangelo silverware
Preferred solution
Replacement

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Replacement

1.0
Oneida - Replacement
Oneida does keep their word on warranty, they just give advice on cleaning your silverware, which does not work and never responded to your claim. When call the customer service, they are not helpful. Not

User's recommendation: Don't buy Oneida.

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#3539219 Review #3539219 is a subjective opinion of poster.
Location
Citrus Heights, California
New Reviewer

Kitchen storage containers

I purchased several of your kitchen storage containers about 4 or 5 weeks ago. They are the red lid containers of various sizes. The tops have cracked and are no longer airtight. I have a few older Pyrex containers and do not have this problem. I am very disappointed in how easily they cracked (ripped) .. I've tried to copy some pictures here but it won't let me..
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#1190955 Review #1190955 is a subjective opinion of poster.
Reason of review
Bad quality

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