Onebrandlenses Shipping Service Review

I ordered lenses from this company in august 2016, after not receiving my contacts as told I would after spending $135 on the lenses and speedy shipping... I emailed the company 4 times, at one point they replied with a fake tracking number, it's February 2017, site and email are gone and they stole my money.
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ID
#1014167 Review #1014167 is a subjective opinion of poster.
Service
Onebrandlenses Shipping Service
Reason of review
Order processing issue

Onebrandlenses - Shipping Service Review from Longwood, Florida

I ordered a pair of contacts on August 31, 2016. Today is September 14, 2016 two weeks later. Right when I ordered the contacts the money was taken directly out of my account and I recieved a confirmation email saying I would be updated and their best workers would ship my order immediately from their USA location in California. I sent two emails no response, the order status has not changed from when I paid and now the website is down for "restocking". Really hoping I didn't get scammed but we'll see.
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ID
#918793 Review #918793 is a subjective opinion of poster.
Location
Longwood, Florida
Service
Onebrandlenses Shipping Service
Reason of review
Order processing issue

Scam they dont answer emails phont number not existent

i place my order 389*-307-NN on 16 August 2016 22:41:20 today is 22 a and now they dont answer the mails and order is not shipped i find a facebook page and they delete my commets... dont buy from this website is a fake steal your money i place my order 389*-307-NN on 16 August 2016 22:41:20 today is 22 a and now they dont answer the mails and order is not shipped i find a facebook page and they delete my commets... i place my order 389*-307-NN on 16 August 2016 22:41:20 today is 22 a and now they dont answer the mails and order is not shipped i find a facebook page and they delete my commets... FAKE SCAM
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1 comment
#1207937

The did the same thing to me on 19th of may 2016. Still didnt receive my order.

ID
#905277 Review #905277 is a subjective opinion of poster.
Location
San Francisco, California
Service
Onebrandlenses Shipping Service
Cons
  • Scam
Reason of review
fake website
Loss
$200

Onebrandlenses Customer Care Review

I get the wrong order..i send them an email no answer.. i call them no answer.in the end i reach them they sad send the package back.well i dit till today 2 weeks no product but pay
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ID
#872720 Review #872720 is a subjective opinion of poster.
Location
Haarlem, North Holland
Service
Onebrandlenses Customer Care
Reason of review
Poor customer service

Onebrandlenses Shipping Service Review

I got scammed by onebrandlenses. Com No lenses just a envelope contained a note and two pieces of metal. On one it said solotica. I tries to contact then but the phone number is not working!
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ID
#862956 Review #862956 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Onebrandlenses Shipping Service
Reason of review
Not as described/ advertised

FAST SHIPPING AND EXCELLENT SUPPORT

I think that most of the reviews are fake, my package is shipped very fast and they answered all my email. 10+ for them! I think the other people who wrote a review is fake from an other company. This website is perfect and they do what they promise, so i definitly recomment to order from them and dont believe what you see everywhere. I want to thank you them for the fast shipping and the perfect support they give me during my order and the aftersales is perfect i got my tracking number for my package very fast.
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2 comments
#1207938

No im from holland and i only received the first order. The second i got scamed.

#1178357

This is the most terrible company ever.

Not professional at all you do not get what you order.they not answer email.

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ID
#862314 Review #862314 is a subjective opinion of poster.
Service
Onebrandlenses Shipping Service
Reason of review
Good customer service

Short Review on April 24, 2016

Ya,your right about everything you said!! ANOTHER COMPANY IS A SCAM IS INSURANCE EXPRESS OR LCN AVOID THEM! SCREWED UP MY INSURANCE COVERAGE FOR MY CAR AND HOME!! SORRY THAT HAPPENED TO YOU!! WE WILL WATCH EACH OTHER'S BACKS :-) SPREAD THE WORD,I WILL DO THE SAME!!:--?
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ID
#835387 Review #835387 is a subjective opinion of poster.
Location
Lewiston, Maine

Onebrandlenses Customer Care Review from Olivehurst, California

Onebrandlenses Customer Care Review from Olivehurst, California
Never buy anything from this company. Calling them unprofessional would be the understatement of the century. They refused to refund me my full charge for 23 he expenses service after me waiting two weeks plus with very little response from the company. Rude, dismissive, and worse of all after waiting over two weeks the package arrived with nothing inside of it. I contacted them and never heard back. No inquiry, inquiry , solution , NOTHING AT ALL. Please don't buy from them. Put them out of business. I will also bad reporting them to the BBB.
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ID
#835372 Review #835372 is a subjective opinion of poster.
Location
Olivehurst, California
Service
Onebrandlenses Customer Care
Reason of review
Poor customer service

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