Marjy

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 Verified Reviewer | map-marker Boca Raton, Florida
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#3759668 
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They took $250 from me but did not return it to me. Not recommend it to anyone at all

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1.0
They took $250 from me, but did not return it to me, I have changed my plan to not ship due to an accident on the car I have contacted Mia to tell her about what happened but she did not help at all. I asked her to send the car after I fix it but she give me a high rate comparing other company. I asked her to give my advanced payment but did not refund me I do Not recommend it to anyone at all. Mia was not helpful at all.
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User's recommendation: DO NOT deal with them at all , bad service

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Edmund A Edg
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#1690352 
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Cheats

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1.0
Avoid the company by all means. The are a bunch of fraudsters. The give you a low quote to attract you, once you commit, they will ensure you pay more by changing their initial quote and using hidden cost they never discussed with you. You end up paying twice the amount they initially quoted for you. In addition to the fact that MIA LORD, the only contact person, knows little or nothing about shipping, speaks and writes poorly. SHE has a terrible character. For peace of mind, AVOID ONE WORLD CARGO.
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Loss:
$2000
Cons:
  • Complete scam artist
Reason of review:
Poor customer service

Preferred solution: They should not be in the shipping business

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Anonymous
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#1348956 
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Avoid!

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1.0
We had the following major issues with One World Cargo Solutions. 1) Poor diction and a lack of communication. The contact person at One World Cargo Solutions speaks poor English, is the only person who can resolve issues, and there is no other employee to speak with (so she claims). She is not proactive, defers responsibility when there are problems, and does not call back as promised. She sounds polite on the phone, but her lack of professionalism is unacceptable and hurts her clients. 2) False information. We were told that our vehicle would be shipped, and it would arrive in our country in Europe in about two and a half weeks. But, instead, we received it in almost half of a year. This is unacceptable. It was said that our car missed the first carrier, but even if this were the case, it should have been a delay of about a month maximum, not five months. In particular, the car was not shipped directly to Europe but was unloaded in the Bahamas, where it was sitting for a while. 3) Hidden costs. Being forced to pay for car rentals, taxis, and even having to buy another car, are the hidden costs that we had when doing business with One World Cargo Solutions. 4) Disrespect. After her team lost our title and car registration, there were occasions when this "polite" contact person (at One World Cargo Solutions) blamed us for this. Later, only one of these documents was found. But, our car's title and car registration were provided to them before they transported our car. 5) Vehicle Damage. Our vehicle was also damaged during transport. There are nicks and dents on our vehicle now that did not exist before One World Cargo Solutions shipped our car. In conclusion, we lost a huge amount of money, mobility, an important document, and time as a result of doing business with One World Cargo Solutions.
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Brooke B Bpc
map-marker Boca Raton, Florida
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#1302598 
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Another pissed customer

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1.0
One world cargo is a complete scam!! Gives you a cheap quote and then makes a bunch of False charges to get more money.. then when you complain and ask why she does not answer you. DO NOT USE ONE WORLD CARGO!!! Still in limbo trying to get our container for a family, she is a sick and twisted woman. I asked for the invoice for the extra charges and she still has not provided that and now she has added a bunch of late fees.. she is holding our families belongings hostage. DO NOT USE ONE WORLD CARGO WITH MIA!!!! She is now not answering my phone calls and if she does she hangs up on me! I have already paid her 2,700 dollars
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Loss:
$1000
Cons:
  • Complete scam artist
Reason of review:
Problems with payment

Preferred solution: Price reduction

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Anonymous
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#1164964 
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Cheat Shipping company

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1.0
I have special requirement to ship my goods and i paid them for that. Finally my goods arrived at custom and found they didn't do as my required. They got my fully paid for that but never do the job they have to do. My goods was impounded at custom and they still don't have any feedback or responsibility since last week. Now i lost my goods, i lost my money that paid them for my special required and i got nothing. I already asked them many times before ship and they said already did as my required. They didn't do it, why they asked me to pay and never do the job? Seems like they are AMATEUR shipping company. So Cheating company at all.
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Loss:
$4000
Reason of review:
Damaged or defective

Preferred solution: Full refund

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Anonymous
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#1087166 
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Am happy & Will come back

I received my car in time as the shipper told me, and was in perfect condition from the container to the car safety inside it, They cooperate with the customer and solve problems of your merchandise even if you are not in the United States of America as happened to me, As for the price they are flexible and their prices are cheap and affordable, The booking and clearance procedures are very simple and everyone can do it, I like the way they deal with costumers and will do more business with them in future, I advise all of you to try them.
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Reason of review:
Good customer service
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Gianna Ivh
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#1030789 
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Do not use!

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1.0
Do not use it! Absolutely incompetent staff. My belongings were sent to a wrong city and no one is willing to help or resolve it within the Company. Also, no proper documentation was attached to the boxes, that caused a lot of problems. Very poor communication, not responding emails or calls. Mia confirmed that she would send the documents, but you need to write like 1000 emails and make 1000 calls to make her to send it. I'm still waiting her to send it, so I would not recommend it and would avoid this company if I could. There are other good companies that provide better services.
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Cons:
  • Competence of stuff
  • Quality of services
  • Customer service
Reason of review:
Order processing issue
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2

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