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I have just started a new car trade insurance with onesure all was ok 3 personal car's nothing special sound's good. as the payment was made then I was put on hold for 10 minutes then cut off I phoned back and was cut off 3 more time's I was told it was a problem with the server.. Now onesure had the payment. Then I was told only one of the car's could be insured I feel the method that is used by the sales team is to get the money off you then...
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I have been insured under one sure for many years,and been totally unhappy with their service,unfortunately through being very busy and with the hope things will change for the better,i let things go and insurance rolled over,etc,to another year! I have recently had a bad run of luck regarding vehicles,my van decided to give up and as a back up i cancelled that policy and took another policy out for a small car to get me by until i could afford...
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Bowkem

Bowkem Already posted a complaint about one sure insurance,I'm in the process of seeking legal advice about their activities and with the hope of bringing legal action against them!!...

Paid £690 for a years insurance. Cancelled after a month and received back £370 roughly. That is a pure scam, legal but still a scam.... I don't remember seeing that in the pages of small print. Stay away and find a decent company. For sure ill be telling everyone to steer clear of one sure insurance. Check out their related companies too. If your business is that good why trade under so many names. Scammers.
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Short Review for February 02, 2017, pc_service

#1001425
1.0
The best of the best at scamming people this insurance company is a joke. Stay very clear. You sit on hold for at least half an hour if you need to speak to them. They will charge you extra money on top of your premium if you notify them of a claim even when you are not claiming on your own insurance. Ive had many insurance policy's over the years and this is the worst ive had in my life
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One Sure Insurance Auto Insurance Review

#996427
2.0
£690 for van insurance. Cancelled after 6 weeks. I received back £370 Pure ripped off. Worst insurance company ive ever dealt with.
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Short Review for November 24, 2016

#960927
I noticed that one sure insurance have 46 reviews with 0 cases unresolved so I'm not hoping out for much. Wankers win again...
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Van Car Insurance Review

#959377
Ripped off when I cancelled. I had insurance for approximately one month for my van. I paid £690 up front. I cancelled after a month às i purchased a car. After fees and cancellation fees i am being reimbursed for £375.. = £315 for 1 months insurance. STAY WELL AWAY .
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It appears that one-sure staff can lie and get away with it. I had a motor ins with them and when I bought a younger motor asked them to put the new motor on the original insurance as a extra motor. Because I could not give them a sale date of the old van they informed me that the new van would have to go onto a new policy BUT when I had sold the old van to inform them and the remaining policy amount would be transferred and deducted off the new...
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2.0
I didn't like
  • Staff are ignorant and lack training
  • Poor service
#969979
I got a great quote, paid first instalment, to be followed 28 days later, by balance - great ... NO ... balance was taken + £191 !! I received no call, no letter, no email. I eventually got hold of somebody, after constant ' we are busy ' recordings. They had ' apparently ' sent a letter .. ( a call would be nice ). They had found evidence of a claim, on a vehicle belonging to my sister, driven by my sister, but I was a named driver, on her...
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#966287
Have a good think b4 taking insurance with these bandits. I unexpectedly had to sell my vehicle. It cost £690 cash for 1 yr insurance without addons. I had to sell the van a month later and i am to receive approximately £375 back. £315 for 4 or 5 weeks insurance. . They are just a bunch of professional scammers....take note. There arithmetic dos'nt make sense........then they wanted £1100 to transfer insurance to my car. Esure cost £370 with...
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I RECENTLY SET UP MOTOR TRADE INSURANCE WITH THIS COMPANY. AFTER A MONTH , THEY COMES UP WITH MALICIOUS INFORMATION THAT I DID NOT INFORMED THEM OF ALL THE CLAIMS THAT I HAD OVER THE YEARS, WHICH THEY CLAIM WAS 3 CONTRARY ,I GAVE THEM 4 CLAIMS WHEN SETTING THE POLICY,WHICH I SAW ON MY ACCOUNT. I CHECKED THE INFORMATION THAT I PROVIDED ONLINE ON MY ONLINE ACCOUNT AND FOUND THAT THEY HAS CHANGED THE INITIAL POLICY. I COMPLAINT AND THEY PROMISED...
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I have had business insurance for many years and had A very good quote from this shower. We have sent propsal forms and requested paperwork on six separate occasions with confirmation of delivery only to have our insurance cancelled for not providing the said paperwork They then say we have now found your paperwork but as we cancelled your policies we need to set up new ones but there's no mention of refunds just new more expensive policies This...
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I liked
  • Nothing
I didn't like
  • Staff are ignorant and lack training
  • Poor service
#864666
Beware..i dont normally do this sort of thing i.e. write reviews. Please be careful before accepting the policy over the phone . we all know we sometimes need these in a hurry but what they are doing is blinding you with jargon by way of an audit before you hang up. If you do not accept t,s and c,s via this audit they tell you your policy is not valid, bear in mind you have already paid them. They mention a refund in full within 48hrs if you...
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#845199

Contact One Sure Insurance

Headquarters Address:
One Sure Insurance
Spitfire House 142-154 Congleton Road
Stoke on Trent, UK ST7 1LX
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Total scammers paid £1300 deposit for insurance then they cancelled no refund told to pay £500 to stay insured then cancelled so I've only been insured for 5 weeks at a cost of £1800 avoid spoken to ombudsman
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