Skip to content
One Love Puppy Rescue

One Love Puppy Rescue Reviews

onelovepuppyrescue.com
Is this your business?
What is your customer experience with One Love Puppy Rescue?

One Love Puppy Rescue Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations urge to "stay away."

Positive Feedback

Some adopters received puppies and initial communication occurred, but overall praise is minimal in One Love Puppy Rescue reviews.

Negative Feedback / Risk Areas

  • Persistent reports of poor customer service and denial of refunds tied to the $250 adoption fee.
  • Allegations of sick puppies, inadequate vet care, and rehoming after returns.
  • Claims of misleading nonprofit status and intrusive application screening.

Key Takeaways for Future Customers

  • Research One Love Puppy Rescue customer complaints and ask for vet records before adopting.
  • Confirm refund and health policies in writing and expect questions about your vet and home.
  • Consider established 501c3 rescues with clear adoption and refund procedures.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Delmar, New York

Fake “no profit”

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - They claim to be non-profit; license suggests otherwise.
  • - They sell dogs from south and neglect vet care, fundraising with a $250 adoption fee.

This rescues website claims to be a non profit however this is not the case if you look at their license number. They are an animal dealer who makes money off of selling dogs brought up from the south and then neglect to get them the vet care that they need.

Yet the fundraise and ask for monetary donations.where is all that money for he $250 adoption fee per puppy going. In the owners pocket certainly not to vet care.

User's recommendation: Stay away. Go to a reputable real 501c3 rescue

View full review
Anonymous
map-marker Albany, New York

We adopted a puppy in July of this year,2022. Ane he was sick

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Woke at 1:30 am from coughing; honey told; kennel cough suspected.
  • - Returned; refunded; later given to someone else; our dog had kennel cough for weeks.

He was ok And got along with our yorkie. He woke us up at 130 am hacking.

Emailed them and was told to give himhoney . They said it was kennel coughand not to worry asit aould go away. Not an acceptable ansaer for me. Told them I was returning him till he was better as we wantedhim back but xid not want a sick dog to give it to our other dog.

Gave us a hard time but did take him back and refunded our money with the undderstanding when he was better they would let us know. Foundout today they gave him to someone else. Wellour dog also vot kennel cough and had it cor 3weeks andhad hed to emeegency vets 2 times and our et 2 times. She was on stdong antibiotics.

She is finally ok and when I told them fhey szid their ofher dogs had it too. Like no big deal. They should have made sure dog was healthy before sellimg it.. I am really pissed that we weren't contacted to see if we wanted the dog back.

VERY BAD WAY TO RUN A RESCUE, EVER OFFERED A 30 DAY VET CHECK LIKE OTHER RESCUES DO. I M ery unhappy with them

User's recommendation: Go to another rescue moo

View full review
Anonymous
map-marker Brooklyn, New York

They “troll”

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - They require extensive information but deny apps based on online trolling of FB.
  • - Vets say the pups come in sick and dislike One Love Puppy Rescue.

I submitted an application.

They require quite a bit of information.

Address, license number, email, phone contact, vet number and 3 references and then some.

They use NONE OF IT!!! They troll your FB profile and whatever else on line and then post what they deem indicative of bad pet ownership and deny your application.

What do they do with all that info??? Bigger question.what do they do with the dogs not adopted???!!! I told my vet, who was never contacted by them, the trolling story. Their comment was we dont like One Love puppy rescue.

The pups come in sick.

Two other area vets confirmed this feeling also.

Theyre always wanting help and donations cuz theyre non profit although theyre state report show < 5 million.

Stay away from Nasty bullies. Plenty of legitimate rescues out there.

Cons:
  • Bullies

User's recommendation: Stay away!!!

View full review
Holly L Pcw

BEWARE! Pups with worms, coccidia & BAD BUSINESS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Puppy treated for worms and coccidia on 12/2/19 with aggression noted.
  • - Returned to rescue on 12/14/19; refund due, not received; puppy sold 12/15/19.

We purchased a 10 week old Pit/Boxer mix puppy on 11/26/19. Upon returning home with him we discovered he was full of worms.

We brought him to the vet 12/2/19, where he was treated for worms AND Coccidia. He growled at the vet, the vet recommended we return the pup due to concern of his 'bad temperment' and not being a good fit for kids. We thought we would try behavioral school, afterall, he was a puppy. However, over the next few days, he growled and actually snarled &;;;;;;;;;;;;;; snapped at myself, my 5 year old son, &amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp;amp; the neighbors son.

I consulted with Berkshire Humane Society, who also recommended I return the pup. I contacted Bonnie Reinhart, the owner of One Love Puppy Rescue, to let her know what was going on and report my concerns- it was decided the best option was to return the pup to her, which we did on 12/14/19. Bonnie stated she would reimburse us "whatever (she) got for an adoption fee would go to us", however, we have not received a refund yet and she sold the puppy on 12/15/19 to a family with kids! I have been in contact with Bonnie regarding the sale, she wanted to speak to the vet to confirm what I had told her.

I have been in contact with the vet, who will confirm the puppy's bad temperment/abnormal behavior, but the vet has not been contacted by Bonnie. My kids, my husband, & myself were devastated to return the puppy, but we could not risk having this puppy grow into a large aggressive pitbull mix in our home with children. We are looking for the reimbursement to purchase another puppy elsewhere. we have found out through further investigation that this is not the first time there has been problems with this particular woman and her so called rescue.

I am reporting this in hopes to prevent someone else & their family from going through such heartbreak. If I could have given NEGATIVE STARS I WOULD.

Loss:
$250
Cons:
  • Non-discloser
  • Not paying refund back
  • Poor business management
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article