Unit installed June 2019, at one year anniversary, minus 2 days, a loud rattle, clicking noise emitted from outside unit, noise doesnt stop unless I shut unit off. called one hour air (installer), tech blamed it on the thermostat, wanted to sell me $150 one, luckly I had one!, no charge for call. August the loud sound again. I recorded it and attempted to contact Bryant to get someone to tell me what causing it, be proactive before complete failure. Labor day unit shuts, owner shows up, made him listen to recording of noise, he didnt know or cared! October 4th, finally the AC dies. Got a referral for someone else to look at it. The fan motor in the inside unit is bad, after installing new motor the sound is so quite than before, he also believes that the loud sound from outside unit could also be caused by the bad motor. If Bryant was a good company and had someone to troubleshoot the problem, I wouldnt be so annoyed. Also your local dealer should be expert at your product, they represent you.
User's recommendation: Don’t buy, and don’t use nationwide companies.