On Friday, 9/21/2018, I called One Call Plumbing to get service for a stopped kitchen sink drain. I was told to expect someone early on Monday, 9/24. Shortly before noon, I called to find out when I could expect someone to show up. I was told that the tech was replacing a hot water heater and I would be getting a call "soon". Shortly before 5:00 PM, I contacted an online representative. After an exchange of information, I was told I would get a call about my service. At about 6:15, I got a call apologizing for the problem and asking if I could reschedule for some other time this week. I replied that I intended to write a negative review and to contact an actual plumber to address my plugged drain. This episode has wasted a day of my time and has gotten me no closer to resolution of the problem. I have used One Call Plumbing at least 2-times previously and other than being overpriced, did a good job for me and I considered them to be reliable. That's done. I won't use them again and I will recommend to others, find someone else.
Durham, North Carolina
Reason of review
Poor customer service
Bad Plumbing Job from One Call Plumbing Inc. Morgantown WV.
This concerns a bad plumbing job from One call plumbing, Inc. located at 367 Ceylon Road, Carmichaels, PA 15320. Phone 304-291-****. Plumbers did some initial work and never showed up to finish the job. They left us waiting for more than a week not returning phone calls and making all kind of possible and imaginable excuse not to show up. Their work was also not clean with many debries left behind. They removed fixtures to access bathtub from behind that they never put back. Lousiest job I've ever seen. Another Pissed Consumer hopefully the last one (1).
Rochester, New York
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