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OnCloudWalks

OnCloudWalks

www.oncloudwalks.com
What is your customer experience with OnCloudWalks?

OnCloudWalks Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.2 star rating with 3 reviews; consumers are mostly dissatisfied and feedback is overwhelmingly unfavorable.

Positive Feedback

Some customers noted polite frontline staff, but positive mentions are rare and do not resolve core issues.

Negative Feedback / Risk Areas

  • Repeated reports of defective or mismatched shoes and inconsistent sizing.
  • Returns and refunds are difficult; customers frequently request refunds without resolution.
  • Poor contact options and slow email responses, with claims the business may operate under different names.

Key Takeaways for Future Customers

  • Check OnCloudWalks reviews before buying and expect potential customer service and refund issues.
  • Avoid high-priced purchases without clear return policies; document orders in case of billing or PayPal disputes.
  • Consider alternative vendors if size accuracy and reliable returns matter to you.
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Media from reviews

OnCloudWalks - They sell garbage on line...
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Adonay Edh

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective order string eyelit broken on brand new shoes

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Contains 1 confidential file for company representatives

I will never order from oncloud online again.. lots of money for a defective shoes!!!

The return process makes it a burden for me as I have already discarded the box and everything the order came in..

the person I spoke to was very nice and only doing her job, I understand that.. I will begin researching other companies compariable.

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Christie C Qhr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rip Off

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Contains 2 confidential files for company representatives

These shoes appear to be two different sizes and gap at the sides. My biggest complaint is there is absolutely no way to contact them even though I paid through PayPal.

I guess this I should just be glad its the only time Ive been scammed on an online order.

View full review
Loss:
$45

Preferred solution: Full refund

User's recommendation: Don’t Buy From This Company!

Jean E Boo

Trying to Return due to not true to size stated.

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I ordered 5 items and the range of sizes was ludicrous. 41 was way too small and 42 was way too big, and one was not even sized.

And the size is a little sticker on the shoe, not imprinted on the shoe. I have tried to return for 30 days to no avail.

With such large variances, I simply have no confidence, of which I have stated over and over. I just want to Return the product.

View full review
Loss:
$170
Pros:
  • Decent website

Preferred solution: Full refund

User's recommendation: DO NOT BUY

Anonymous

They sell garbage on line...

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Order placed by mistake for a pair of shoes, wrong size and all. Notified by my bank that two transactions were made for the same item!

By the time I got word it was too late to cancel the order. I did everything to get it canceled to no avail. The *** shoes arrived and they are exactly that, crap!!! They stink, literally, they are the wrong size, and in fact they are two different sizes.

Theres no indication on them of the size they are or who makes them. I got taken for over $90!

I am ticked! Needless to say.

View full review
Loss:
$90

Preferred solution: Full refund

User's recommendation: Beware! This company operates under different names, I think they’re out of Singapore. You cannot reach them by phone, and you can reach them by email but it takes them 24 to 48 hours to respond, and the responses in our from a robot I’m sure.

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