Onbe
Onbe Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Onbe has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you can avoid using this card-do it!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
NO CUSTOMER SERVICE /INTENTIONAL DECLINE FOR FEES
I have been donating plasma for a year or so at Octapharma Plasma. The only way they pay you is through a pre-paid card by Northlane-now owned by Onbe.
I can not tell you how frustrating this card has been. I try to use it online and it declines-a fee is charged. There are funds available on the card. This is a continuing issue.
I try to use it at Walmart and it always declines the first time -again a fee is charged. Funds are available on the card. The second time it goes through. This is also a continuing issue.
I send messages to Northlane-Onbe online repeatedly but of course, noone replies. There is no way to contact a live person via the phone and they offer no online chat. These fees are clearly fraudulent and the card is declining in order for the company to assess the fees. So I decided to add my Paypal checking account and transfer the funds.
But, after trying 3 days straight now, I get the error message-bank details invalid. They are not invalid-they are correct. Again, I send messages and again I get no reply. I would like to know how this company is allowed to stay in business.
Octapharma and the other businesses who use this card need to change the way donors are paid.
This is completely illegal and the company should not be allowed to operate. It's beyond ridiculous!!!
- Too many
Preferred solution: I want my bogus fees refunded . I also want my Paypal checking account linked to this card. I want someone to actually contact me!!
User's recommendation: If you can avoid using this card-do it!!
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