Mike A Etm

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 Verified Reviewer | map-marker Palmdale, California
#5126927 
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Question about updating my On1 version10.5.2

No problems. Extremely happy with information provided by Stevie. He was a great help. Must update my computer before installing the new ON1Photo Raw program. Wiull get back to you as soon as I do. In the meantime, I have asked for my payment back and On1 agreed. Great company. Will continue to work with them.Consider On1. They are great
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Pros:
  • Great customer service

Preferred solution: Full refund

User's recommendation: Consider On1. They are great

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Anonymous
map-marker Bridgeport, Connecticut
#5111118 
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Question about updating my On1 version10.5.2

4.0
Not happy at all. Was misled by chat that my question would be answered for 1 dollar and they tried to charge my card for 45 dollars. Now I need a new credit card
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User's recommendation: Don't go through a secondary answering service.

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James C Oci

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Etobicoke, Ontario
#4887057 
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I am done with ON1 absouloutly crap support. DO NOT BUY GET A PHONE SO WE CAN TALK TO REAL PERSON , none of this email

1.0
I can't reach a tech to speak with. The SERVICE is awful return your request in 24 hrs., what century are your in? ???///???///
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