Anonymous

Greedy Owner

Only wants a quick buck. SAVE YOURSELF TIME AND MONEY!!! Go somewhere else. He does not try to work with you. Only there for the money. Sells vegetables, that are dangerous and unreliable. Brandon Baldwin is a terrible owner! DO NOT GO HERE
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Anonymous
map-marker Tucker, Georgia

Excellant Customer Service - On the Road Again

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I was car shopping a few weeks ago, and I just happened to stop by On The road Again. I was warmly greeted, introduced to the manager, and was allowed to go on a test drive, even though I am somewhat "credit challenged". I was treated with the utmost of respect and candor. The financing options were fair, and the automobile selection was small but great. When I am able to gather enough funds for a simple down payment, I WILL do business with this company. Thank you - Aurelia Henderson
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Pros:
  • Customer service
Reason of review:
Good customer service
Anonymous
map-marker Woodstock, Georgia

2002 Pontiac Grand Prix Review

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I purchased a 2002 grand prix. This car is running very good, with no problems. Very low miles, nice low down payment, and great payment plans. Need a car go see Chris at On the road again. In Doraville
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Reason of review:
Good customer service
Anonymous
map-marker Montgomery, Alabama

Other Product Review

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Run away do not stop here .... keep going .. all there cars is a peice of ***.... do not waste your money here... the owner is very money hungry... do not go here ..the are scammer ...i have the fbi and fox 5. Iteam on this dealer ship!!!!!
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Anonymous
map-marker Stone Mountain, Georgia

Do Not Buy A Car From On The Road Again Inc

I wish I had searched for complaints prior to doing business with ON The Road Again Inc. It is true that the Owner is a very greedy, and arrogant, and definitely an uncaring person who is only out for the dollar. When I first bought my vehicle, I took it to get an oil change, only to find out that Brandon had his mechanic stick a phony oil plug in the vehicle to save himself some money. He also did not disclose that the car had engine damage, and that the engine would need to be replaced soon. I have had to put nearly a thousand dollars into the car to repair it, after only having the car for 6 months. And talk about interest rates, my interest rate is over 27%, what a rip off! After dealing with the costly repairs to the car to keep it drivable, I of course fell behind in the car payments. Even after calling for help, Brandon made a phony payment arrangement, let me make a payment on the car and still repossessed the car four days later. When I came into his office to talk with him, he shouted at both me and my husband, in front of my kids, and told me there was nothing for us to talk about. He even had the nerve to blame the prior letter on a competitor. P-leeaassee! That treatment the other customer received falls right in line with the treatment I received!
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2 comments
Guest

These people are liars and the cars are lemons! Be very careful when purchasing a vehicle from this company.

The mechanics and the owner will lie until the end. Complaining to the BBB is a waste of time and energy because they side with the company! They use shade tree mechanics to cover pre-existing repairs!

I am the new owner of a LEMON! BEWARE!!!!!!!!!!!!!!!!!!

Guest

Please call me for the truth and for testimony from the thousands of satisfied customer! We have been in business since 2000.

We are not perfect, and I can give you numerous instances where our company has gone above and beyond to help our customers.

In fact, most of our business is repeat and/or referral business. Please call me to discuss with me personally.

Brandon Baldwin, President

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Anonymous
map-marker Atlanta, Georgia

Don't do business w/ On the Road Again Inc.

The owner is a greedy, rude, non-caring individual that will have his sales people lie and hide information from you to make a $1. I tried to go there to buy a car. They did not inform me how bad my credit score was and that they were going to sell me a car with a 23% interest rate. He had originally offered me a credit and then rescinded the offer informing me he was not obligated to do anything else for me. He also instructed me that I should not email or contact his business any further. I filed a complaint with the BBB. Avoid this used car dealership in Doraville, GA like the plague.
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6 comments
Guest

I purchased a car from brandon and a friend of mine in 2012 both transmissions have went out in both cars and catalac converter...also wheel bearings are bad had leakage coming from sunroof and etc....horrible cars...u will get tricked and now im without car im pissed off. Never buy a car from brandon

Guest
reply icon Replying to comment of Guest-772347

I had the very same issue with the car I have now! lesson learned and they don't care

Guest

just wanted to say me and my family have purchased with on the road again... we will continue to also.

everybody i had contact with at this lot was super friendly. :)

Guest

I wish I had read this complaint prior to doing business with ON The Road Again Inc. It is true that the Owner is a very greedy, and arrogant, and definitely uncaring person who is only out for the dollar.

When I first bought my vehicle, I took it to get an oil change, only to find out that Brandon had his mechanic stick a phony oil plug in the vehicle to save himself some money. He also did not disclose that the car had engine damage, and that the engine would need to be replaced soon. I have had to put nearly a thousand dollars into the car to repair it, after only having the car for 6 months. And talk about interest rates, my interest rate is over 27%, what a rip off!

After dealing with the costly repairs to the car to keep it drivable, I of course fell behind in the car payments. Even after calling for help, Brandon made a phony payment arrangement, let me make a payment on the car and still repossessed the car four days later. When I came into his office to talk with him, he shouted at both me and my husband, in front of my kids, and told me there was nothing for us to talk about. He even had the nerve to blame the prior letter on a competitor.

P-leeaassee! That treatment the other customer received falls right in line with the treatment I received!

Guest

Please check the Better Business Bureau and or google complaints for my business. Our 10 yeart record is spotless and though we are not perfect, we strive for perfection.

Anyone, including competitors can post anonymous complaints(there is no name attached). All auto loans are subject to approval of the lender. Finance rates are the result of many factors including credit and the age of the vehicle.

Please see our code of ethics on our website ontheroadagaincars.com and contact us if you have any questions.

Brandon Baldwin, President

Guest
reply icon Replying to comment of Guest-104260

Just a follow up to these posts. We maintain an A+ Rating with the Better Business Bureau of Atlanta.

This is practically unheard of in the automotive industry. Yes, we make mistakes, but we do not and will not tolerate acts of deception, trickery or dishonesty. We have sold thousands of cars since opening in September of 2000.

The fact that you can only find a handful of complaints combined with our A+ rating proves that we provide excellent service. Please contact me personally with any questions or complaints.

Brandon Baldwin, President

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