On The Road Again Reviews
On The Road Again Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment in On The Road Again reviews: multiple customer complaints about high prices, aggressive owner behavior, undisclosed vehicle problems, high interest rates and repossession; a few reports praise courteous service and fair financing for credit-challenged buyers.
Key Takeaways for Future Customers
- Expect mixed experiences with customer service; ask about financing terms upfront.
- Inspect vehicles thoroughly and get independent mechanic reports before purchase.
- Document all communications to avoid disputes over payments and repossession.
Negative Feedback / Risk Areas
- Recurring customer complaints about undisclosed damage, safety concerns, and selling a lemon.
- Allegations of high interest rates, unfair payment practices, and rude owner behavior.
- Claims of poor transparency and missed disclosures leading to costly repairs.
Positive Feedback
Some reviewers note respectful treatment, helpful sales staff, and workable financing options for buyers with credit challenges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mostly negative sentiment in On The Road Again reviews: multiple customer complaints about high prices, aggressive owner behavior, undisclosed vehicle problems, high interest rates and repossession; a few reports praise courteous service and fair financing for credit-challenged buyers.
Key Takeaways for Future Customers
- Expect mixed experiences with customer service; ask about financing terms upfront.
- Inspect vehicles thoroughly and get independent mechanic reports before purchase.
- Document all communications to avoid disputes over payments and repossession.
Negative Feedback / Risk Areas
- Recurring customer complaints about undisclosed damage, safety concerns, and selling a lemon.
- Allegations of high interest rates, unfair payment practices, and rude owner behavior.
- Claims of poor transparency and missed disclosures leading to costly repairs.
Positive Feedback
Some reviewers note respectful treatment, helpful sales staff, and workable financing options for buyers with credit challenges.
Atlanta, Georgia
Sold me a lemon, then had someone follow me around
- - The car is not safe.
- - They do not care about customers.
- - The car is totally useless.
- - Emails couldn't be received.
Just purchased a car from them, the car it self it's not safe. Plus I'm 6 months pregnant, they do not care about customers.
This car is totally useless, I should have known when he couldn't receive emails it's because he is horrible.
User's recommendation: Don't buy from this place ever
Greedy Owner
- - Brandon Baldwin is described as a terrible owner.
- - Vegetables are dangerous and unreliable.
- - The review says to go somewhere else.
Only wants a quick buck. SAVE YOURSELF TIME AND MONEY!!!
Go somewhere else. He does not try to work with you. Only there for the money. Sells vegetables, that are dangerous and unreliable.
Brandon Baldwin is a terrible owner! DO NOT GO HERE
Tucker, Georgia
Excellant Customer Service - On the Road Again
- - I was warmly greeted.
- - I was introduced to the manager and I was allowed a test drive.
- - Financing options were fair; the selection was small but great.
I was car shopping a few weeks ago, and I just happened to stop by On The road Again. I was warmly greeted, introduced to the manager, and was allowed to go on a test drive, even though I am somewhat "credit challenged".
I was treated with the utmost of respect and candor. The financing options were fair, and the automobile selection was small but great.
When I am able to gather enough funds for a simple down payment, I WILL do business with this company. Thank you - Aurelia Henderson
- Customer service
Woodstock, Georgia
2002 Pontiac Grand Prix Review
- - I purchased a 2002 Grand Prix.
- - The car runs well with no problems and very low miles.
- - See Chris at On the Road Again in Doraville.
I purchased a 2002 grand prix. This car is running very good, with no problems.
Very low miles, nice low down payment, and great payment plans.
Need a car go see Chris at On the road again. In Doraville
Montgomery, Alabama
Other Product Review
- - Do not waste money here; cars are of poor quality.
- - The owner seems money hungry; the shop feels like a scam.
Run away do not stop here .... keep going ..
all there cars is a peice of ***.... do not waste your money here... the owner is very money hungry...
do not go here ..the are scammer ...i have the fbi and fox 5. Iteam on this dealer ship!!!!!
Stone Mountain, Georgia
Do Not Buy A Car From On The Road Again Inc
- - Owner is accused of greed.
- - A phony oil plug was installed.
- - Repair costs near $1k; interest at 27%.
- - The car was repossessed days after payment.
I wish I had searched for complaints prior to doing business with ON The Road Again Inc. It is true that the Owner is a very greedy, and arrogant, and definitely an uncaring person who is only out for the dollar.
When I first bought my vehicle, I took it to get an oil change, only to find out that Brandon had his mechanic stick a phony oil plug in the vehicle to save himself some money. He also did not disclose that the car had engine damage, and that the engine would need to be replaced soon.
I have had to put nearly a thousand dollars into the car to repair it, after only having the car for 6 months. And talk about interest rates, my interest rate is over 27%, what a rip off!
After dealing with the costly repairs to the car to keep it drivable, I of course fell behind in the car payments. Even after calling for help, Brandon made a phony payment arrangement, let me make a payment on the car and still repossessed the car four days later. When I came into his office to talk with him, he shouted at both me and my husband, in front of my kids, and told me there was nothing for us to talk about. He even had the nerve to blame the prior letter on a competitor.
P-leeaassee! That treatment the other customer received falls right in line with the treatment I received!
Atlanta, Georgia
Don't do business w/ On the Road Again Inc.
- - Owner is greedy and rude; staff lied to close a sale.
- - They did not disclose my credit score; offered 23% interest; BBB complaint filed.
The owner is a greedy, rude, non-caring individual that will have his sales people lie and hide information from you to make a $1. I tried to go there to buy a car.
They did not inform me how bad my credit score was and that they were going to sell me a car with a 23% interest rate. He had originally offered me a credit and then rescinded the offer informing me he was not obligated to do anything else for me. He also instructed me that I should not email or contact his business any further.
I filed a complaint with the BBB. Avoid this used car dealership in Doraville, GA like the plague.
I purchased a car from brandon and a friend of mine in 2012 both transmissions have went out in both cars and catalac converter...also wheel bearings are bad had leakage coming from sunroof and etc....horrible cars...u will get tricked and now im without car im pissed off. Never buy a car from brandon
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These people are liars and the cars are lemons! Be very careful when purchasing a vehicle from this company.
The mechanics and the owner will lie until the end. Complaining to the BBB is a waste of time and energy because they side with the company! They use shade tree mechanics to cover pre-existing repairs!
I am the new owner of a LEMON! BEWARE!!!!!!!!!!!!!!!!!!
Please call me for the truth and for testimony from the thousands of satisfied customer! We have been in business since 2000.
We are not perfect, and I can give you numerous instances where our company has gone above and beyond to help our customers.
In fact, most of our business is repeat and/or referral business. Please call me to discuss with me personally.
Brandon Baldwin, President