On The Border Chips
On The Border Chips Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
On The Border Chips has 1.3 star rating from 1 review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable.
Positive Feedback
Some customers recall the brand once making the best corn chips, noting favorable taste in past purchases as seen in On The Border Chips reviews.
Negative Feedback / Risk Areas
- Repeated reports of stale chips and unresolved On The Border Chips customer complaints.
- Customers report no reachable customer service and issues with billing and refund responses.
Key Takeaways for Future Customers
- Expect potential quality inconsistency and difficulty getting a refund for stale product.
- Be aware customer service contact options appear limited before purchasing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
On The Border Chips has 1.3 star rating from 1 review and consumers are mostly dissatisfied; rating distribution is 100% unfavorable.
Positive Feedback
Some customers recall the brand once making the best corn chips, noting favorable taste in past purchases as seen in On The Border Chips reviews.
Negative Feedback / Risk Areas
- Repeated reports of stale chips and unresolved On The Border Chips customer complaints.
- Customers report no reachable customer service and issues with billing and refund responses.
Key Takeaways for Future Customers
- Expect potential quality inconsistency and difficulty getting a refund for stale product.
- Be aware customer service contact options appear limited before purchasing.
Media from reviews
Turn one complaint into a collective action
Grand Rapids, Michigan
Can not get a hold of customer service
I submitted a complaint about staleness of chips. They never got back to me and can not find a telephone number to call them. I guess will not buy those chips again
User's recommendation: If chips stale, do not expect to get refund
San Antonio, Texas
Stale chips again!!!
- - The last two bags of On the Border chips were stale.
- - Truck Enterprises LP makes it difficult to contact them about their products.
The last two bags of on the border chips I purchased (at different times) were stale. Truck enterprises lp. Goes to great lengths to make it difficult or just impossible to contact them about their products.
- Used to believe they had the best corn chips you could buy
- No customer service
Preferred solution: Full refund
User's recommendation: Used to be great, I guess no longer
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