Skip to content
  • Login
ON THAT ASS

ON THAT ASS

onthatass.com
What is your customer experience with ON THAT ASS?

ON THAT ASS Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • ON THAT ASS has 1.4 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good quality, Nada, Nice produce.
    Cons: After delivery of 12 months of underwear i have enough, None unless you like boxers, Scamming.

  • Recent recommendations regarding this business are as follows: "Do not buy from this company it is a scam I am 80 yrs old", "Worst company ever", "Avoid", "Stay far away", "do not purchase from here".

View full overview ›

Media from reviews

ON THAT ASS - Onthatass scammed me BIGTIME
ON THAT ASS - Cancel the account, still sending me boxesON THAT ASS - Harassing me to activate membership. False details & Threatening sanctionON THAT ASS - Illegal withdrawal from my bank account, without getting anything in returnON THAT ASS - Illegal withdrawal from my bank account, without getting anything... - Image 2
View all media ›

Top ON THAT ASS Reviews

Positive Review

"Need to ask if they received my payment"

stars-rating stars-rating stars-rating stars-rating stars-rating

Hi what date will I rey my boxers and socks please thank you Andrew widdows try it out it's worth it User's recommendation: Try this site out it's worth it

Critical Review

"Cancellation"

stars-rating stars-rating stars-rating stars-rating stars-rating

I cancelled over a month ago you told me I need nt send back but I did unopened via royal mail return to sender which if you keep doing I will return to sender...

Show reviews that mention
money account membership payment subscription refund taking money email bank service
Filter review
Sort by
Anonymous
map-marker Rotherham, Rotherham

Cancellation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I cancelled over a month ago you told me I need nt send back but I did unopened via royal mail return to sender which if you keep doing I will return to sender you know it is cancelled leave me alone

View full review

User's recommendation: Do not buy from this company it is a scam I am 80 yrs old

Sammy S Rpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker S-Hertogenbosch, North Brabant

Onthatass scammed me BIGTIME

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ON THAT ASS - Onthatass scammed me BIGTIME

On that *** sent me free boxers and socks, then took £28.97 and sent me free items knowing they were never free items. It's a complete scam.

Please beware On that *** international scammers. Do not subscribe.

View full review
Loss:
$40
Cons:
  • This company are scamme

Preferred solution: Full refund

User's recommendation: NEVER SUBSCRIBE OR ORDER FREE ITEMS FROM THES SCAMMERS

Cat L Fja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Harassing me to activate membership. False details & Threatening sanction

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ON THAT ASS - Harassing me to activate membership. False details & Threatening sanction
Updated by user Feb 10, 2025

Terrible

Updated by user Feb 10, 2025

HORRENDOUSLY I WAS a customer for the free trial then conned/manipulated into this fake membership I knew nothing about, cancelled that . .

Finally managed to think thank F that’s all over as I was getting constant messages from ON THAT *** to reactivate membership… or even worse for example :- Click this button to view status of cancellation , only to find wow another magical nonsensical “membership”Literally it’s tech handcuffs.. now threatened with sanctions & no one’s answering No one gives a crap about your mental well-being or financial hardships. Literally they could not care less.. I can’t stand this.

*** Sanctions if I don’t pay for a fake “membership” cancelled months ago?!¿!No. NO.

Original review Feb 10, 2025
Harassing me to re-activate membership cancelled months ago . False information regarding reminders to pay for services not accurate.

Threatening me with sanctions even though Ive explained Im homeless & received ZERO from them.
No answer many times and now this latest email is absolute BS - : Final reminder to pay then Ill get delivery in December 2025!!
Ridiculous!
Attempted calling yet again. No answer. No one cares.
Complete SCAM company
Stay Away Please folks
As shown in screenshot of their latest email below - I dont even have any account or membership with these con merchants. The amounts are all wrong.

They are causing me even more severe mental health issues as Ive explained to them numerous times my dire situation. They confirmed my fake membership was cancelled months & months ago. Nothing received. I am in agonising financial hardship to the point of attempting suicide.

Genuinely.

They could not care less - All I was told was We dont give refunds . So ended up in more debt paying final bill of £11.99 last year just to end all of this stress and now this!???!
ABSOLUTE FRAUDSTERS
I cant do this any more
PLEASE STAY AWAY FROM THESE MONSTERS!!!
View full review
Loss:
$500
Pros:
  • Nada
Cons:
  • Scam

Preferred solution: Admission of Their Fault. Full refund AND apology Confirmation they will stop harassing me. In UK thankfully we get free legal assistance in exceptional circumstances like mine They need to stop doing this to vulnerable people. End Of.

User's recommendation: FRAUD *AVOID* - TOTAL MANIPULATION. SCAM

2 comments
Ethyle Nbw

What should I do they keep sending this emails and what happens I i don’t pay?

Guest
reply icon Replying to comment of Ethyle Nbw

Honestly I just ignored them as the stress was just waaaay too much .. fingers crossed I haven’t had any more emails from them lately since explaining the situation to their UK management department Don’t let them bully you into paying anything Show them the proof you’ve cancelled any “memberships” etc and then *try* to put it out of your mind ..

I was at the point of introducing the financial conduct authority as what this company was/ is doing does not meet the fca standards.. remind them of this if necessary then hopefully they will take you off their scammer’hit list’ I wish you the best of luck- it is extremely stressful.

. But just stick to your guns if you know you’re in the right

View more comments (1)
Savannah P Ocy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Weston-Super-Mare, North Somerset

Cancel membership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I would like to cancel membership that I wasnt aware that I was signing up for from WeWard app, considering you dont even do my size there really is no point in me having the membership that I tried to pause a few weeks ago now as it didnt give me the option for cancelling it which is appalling

View full review
Johnpatrick Jsh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dumfries, Dumfries And Galloway

Cancelled account but still taking money haven’t even gotten my first pair yet

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 15, 2025

I honestly don’t have any advice about dealing with your complaints about the company. All I’ve had is a blunt response saying the first pair been sent and when other set were due to arrive. A few days later another saying apologise for the first pair not arriving and a replacement sent but I doubt I’ll receive anything from them tbh if they haven’t arrived by the last date of expected delivery I’ll be contacting my bank again to do a fraud report

Original review May 31, 2025

Didnt receive my first pair cancelled account nd theyre still taking money out my bank. No phone number to contact so phoning the bank for fraud

View full review

User's recommendation: Stay clear

Adrian f Tqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never bought anything from them and that still changed me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have gotten one pair of underwear from them. The underwear is alright, nothing special, but they started charging my card £11.99 every *** month, so be careful about them. I can't get in contact with them.

View full review
Loss:
$22
Pros:
  • Ok underwear
Cons:
  • Scamming

Preferred solution: Full refund

User's recommendation: Stay far away

Mason W Jfy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delivery and payment issues

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello, I have not received my free pair of boxer shorts and I have paid for another pair even though it was stated that I would have 7 days after the free pair arrive to make a decision to continue my membership

View full review
Loss:
$12

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid

Latunya Gfe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wickford, Essex

Cancel the account, still sending me boxes

ON THAT ASS - Cancel the account, still sending me boxes

Cancelled my account last year youre still sending me boxes which I need to return. You took a payment out last month which Ive authorised PayPal not to pay.

The PayPal are looking into this for me. I didnt authorise any payment.

Please stop sending me boxes and cancel my account like I did last year many thanks, Mr. Jackson.

View full review

User's recommendation: Would never recommend this company to anybody just a scam

Lowell Igu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Preston, Lancashire

Fraud

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Its a scam and they fraud you out a load of money not all no one use this cover it is a bad scam vvvvv

View full review

User's recommendation: Worst company ever

natalia c Fft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Membership

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I got charged for the membership. Now it's saying I can't cancel it unless I pay. I've already been charged.

View full review
Loss:
$13
Pros:
  • Good quality
Cons:
  • Scam
  • Rip off

Preferred solution: Full refund

User's recommendation: do not purchase from here

Selena Kfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hounslow, Hounslow

Membership cancelledbut still being charged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Pathetic don't like the product really bad and did cancel my membership but I am still being charged

View full review

User's recommendation: No never

Samuel B Mmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To cancel a subscription and request a refund

I need to cancel my subscription and request a refund thanks as I no longer to use this service thanks

View full review
Loss:
$12

Preferred solution: Full refund

1 comment
Guest

Hi Samuel, We would love to help you with that. Could you please share your account details with us at hello-uk@***.com?

You can also cancel easily through your account.

Thanks and enjoy your day. Best regards, Bram | Team ON THAT ***

Makenah Orq
map-marker Sutton Coldfield, Birmingham

Unable to cancel a subscription I didn’t subscribe too.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I was offered free knickers and bra set. Told I had 14 days to see if I would like to subscribe.

The underwear was awful.

Not something I would pay money for. So I went to the website and it wont allow me to stop the subscription.

And they are now trying on a daily basis to take money from my account.

I have informed my bank not to release funds to them.

I have also emailed them 3 times with no response.

View full review

User's recommendation: Please avoid like the plague.

Amne Y Mty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tremblay-En-France, Seine-Saint-Denis

Cancel subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

i cancelled subscription yet i got a email saying i have to pay 13 i just wanted the free trial why do i have to pay? This is absurd.

Also i cant even access the website it keeps saying something went wrong... update : they took the 13 away from my account but I contacted PayPal so I'm getting refunded

View full review

User's recommendation: Don't buy from them it's a fraud... Don't get the 2 week trial it's a scam to steal your money

Samuel B Mmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Itapema, Santa Catarina

To cancel a subscription and request a refund

Hi I want to cancel my subscription and request a refund thanks as I don't really want the subscription thanks

View full review
Loss:
$12

Preferred solution: Full refund

1 comment
Guest

Hi Samuel, We would love to help you with that. Could you please share your account details with us at hello-uk@***.com?

You can also cancel easily through your account.

Thanks and enjoy your day. Best regards, Bram | Team ON THAT ***

Liam H Vlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milton Keynes, Milton Keynes

Cancel subscription

I need to cancel subscription and unsubscribe and don't want them taking money out of my account can't get on website or on membership to cancel it thanks

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article