
ON THAT ASS
ON THAT ASS Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ON THAT ASS has 1.4 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good quality, Nada, Nice produce.
Cons: After delivery of 12 months of underwear i have enough, None unless you like boxers, Scamming.Recent recommendations regarding this business are as follows: "Do not buy from this company it is a scam I am 80 yrs old", "Worst company ever", "Avoid", "Stay far away", "do not purchase from here".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ON THAT ASS has 1.4 star rating based on 30 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good quality, Nada, Nice produce.
Cons: After delivery of 12 months of underwear i have enough, None unless you like boxers, Scamming.Recent recommendations regarding this business are as follows: "Do not buy from this company it is a scam I am 80 yrs old", "Worst company ever", "Avoid", "Stay far away", "do not purchase from here".
Most users ask ON THAT ASS for the refund as a solution to their issues.
Consumers are not pleased with Location and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews










Cancellation
I cancelled over a month ago you told me I need nt send back but I did unopened via royal mail return to sender which if you keep doing I will return to sender you know it is cancelled leave me alone
User's recommendation: Do not buy from this company it is a scam I am 80 yrs old

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Onthatass scammed me BIGTIME
On that *** sent me free boxers and socks, then took £28.97 and sent me free items knowing they were never free items. It's a complete scam.
Please beware On that *** international scammers. Do not subscribe.
- This company are scamme
Preferred solution: Full refund
User's recommendation: NEVER SUBSCRIBE OR ORDER FREE ITEMS FROM THES SCAMMERS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHarassing me to activate membership. False details & Threatening sanction
Terrible
HORRENDOUSLY I WAS a customer for the free trial then conned/manipulated into this fake membership I knew nothing about, cancelled that . .
Finally managed to think thank F that’s all over as I was getting constant messages from ON THAT *** to reactivate membership… or even worse for example :- Click this button to view status of cancellation , only to find wow another magical nonsensical “membership”Literally it’s tech handcuffs.. now threatened with sanctions & no one’s answering No one gives a crap about your mental well-being or financial hardships. Literally they could not care less.. I can’t stand this.
*** Sanctions if I don’t pay for a fake “membership” cancelled months ago?!¿!No. NO.
Threatening me with sanctions even though Ive explained Im homeless & received ZERO from them.
No answer many times and now this latest email is absolute BS - : Final reminder to pay then Ill get delivery in December 2025!!
Ridiculous!
Attempted calling yet again. No answer. No one cares.
Complete SCAM company
Stay Away Please folks
As shown in screenshot of their latest email below - I dont even have any account or membership with these con merchants. The amounts are all wrong.
They are causing me even more severe mental health issues as Ive explained to them numerous times my dire situation. They confirmed my fake membership was cancelled months & months ago. Nothing received. I am in agonising financial hardship to the point of attempting suicide.
Genuinely.
They could not care less - All I was told was We dont give refunds . So ended up in more debt paying final bill of £11.99 last year just to end all of this stress and now this!???!
ABSOLUTE FRAUDSTERS
I cant do this any more
PLEASE STAY AWAY FROM THESE MONSTERS!!!
- Nada
- Scam
Preferred solution: Admission of Their Fault. Full refund AND apology Confirmation they will stop harassing me. In UK thankfully we get free legal assistance in exceptional circumstances like mine They need to stop doing this to vulnerable people. End Of.
User's recommendation: FRAUD *AVOID* - TOTAL MANIPULATION. SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel membership
I would like to cancel membership that I wasnt aware that I was signing up for from WeWard app, considering you dont even do my size there really is no point in me having the membership that I tried to pause a few weeks ago now as it didnt give me the option for cancelling it which is appalling
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancelled account but still taking money haven’t even gotten my first pair yet
I honestly don’t have any advice about dealing with your complaints about the company. All I’ve had is a blunt response saying the first pair been sent and when other set were due to arrive. A few days later another saying apologise for the first pair not arriving and a replacement sent but I doubt I’ll receive anything from them tbh if they haven’t arrived by the last date of expected delivery I’ll be contacting my bank again to do a fraud report
Didnt receive my first pair cancelled account nd theyre still taking money out my bank. No phone number to contact so phoning the bank for fraud
User's recommendation: Stay clear

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever bought anything from them and that still changed me
I have gotten one pair of underwear from them. The underwear is alright, nothing special, but they started charging my card £11.99 every *** month, so be careful about them. I can't get in contact with them.
- Ok underwear
- Scamming
Preferred solution: Full refund
User's recommendation: Stay far away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery and payment issues
Hello, I have not received my free pair of boxer shorts and I have paid for another pair even though it was stated that I would have 7 days after the free pair arrive to make a decision to continue my membership
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel the account, still sending me boxes
Cancelled my account last year youre still sending me boxes which I need to return. You took a payment out last month which Ive authorised PayPal not to pay.
The PayPal are looking into this for me. I didnt authorise any payment.
Please stop sending me boxes and cancel my account like I did last year many thanks, Mr. Jackson.
User's recommendation: Would never recommend this company to anybody just a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Fraud
Its a scam and they fraud you out a load of money not all no one use this cover it is a bad scam vvvvv
User's recommendation: Worst company ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMembership
I got charged for the membership. Now it's saying I can't cancel it unless I pay. I've already been charged.
- Good quality
- Scam
- Rip off
Preferred solution: Full refund
User's recommendation: do not purchase from here
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Membership cancelledbut still being charged
Pathetic don't like the product really bad and did cancel my membership but I am still being charged
User's recommendation: No never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo cancel a subscription and request a refund
I need to cancel my subscription and request a refund thanks as I no longer to use this service thanks
Preferred solution: Full refund
Unable to cancel a subscription I didn’t subscribe too.
I was offered free knickers and bra set. Told I had 14 days to see if I would like to subscribe.
The underwear was awful.
Not something I would pay money for. So I went to the website and it wont allow me to stop the subscription.
And they are now trying on a daily basis to take money from my account.
I have informed my bank not to release funds to them.
I have also emailed them 3 times with no response.
User's recommendation: Please avoid like the plague.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel subscription
i cancelled subscription yet i got a email saying i have to pay 13 i just wanted the free trial why do i have to pay? This is absurd.
Also i cant even access the website it keeps saying something went wrong... update : they took the 13 away from my account but I contacted PayPal so I'm getting refunded
User's recommendation: Don't buy from them it's a fraud... Don't get the 2 week trial it's a scam to steal your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |To cancel a subscription and request a refund
Hi I want to cancel my subscription and request a refund thanks as I don't really want the subscription thanks
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Cancel subscription
I need to cancel subscription and unsubscribe and don't want them taking money out of my account can't get on website or on membership to cancel it thanks
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What should I do they keep sending this emails and what happens I i don’t pay?
Honestly I just ignored them as the stress was just waaaay too much .. fingers crossed I haven’t had any more emails from them lately since explaining the situation to their UK management department Don’t let them bully you into paying anything Show them the proof you’ve cancelled any “memberships” etc and then *try* to put it out of your mind ..
I was at the point of introducing the financial conduct authority as what this company was/ is doing does not meet the fca standards.. remind them of this if necessary then hopefully they will take you off their scammer’hit list’ I wish you the best of luck- it is extremely stressful.
. But just stick to your guns if you know you’re in the right