Anita S Jxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Morelia, Michoacan De Ocampo

Información

mil dia de ayer 2 personas de la tercera edad iban abordar un omnibus salida de morelia a las 3 de la tarde con destino a dallas.tx..pero nos informaron que el. Chofer no queria traerlos...y ya no hemos tenido comunicación con ellos...queremos saber si..si abordaron y a que destino..
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Preferred solution: Información sobre los pasajeros

Arleth M Hez

Complaints

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The customer service is horrible. They need to work that. Asking people for copies of the documents!! Technology has been overcoming them. An improvement has to be made. As an American citizen they don't ask you for any of that. I travel 1 time a month and my sister is a Mexican national and gave her ***
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Pros:
  • 160

Preferred solution: Apology

Ma Lidia M
map-marker Chicago, Illinois

Por raters

Por ratero que se equivocan en fechas de boleto y yo por confiar en ellos no lo cheque y me robaron $5000 de mis boletos no me quisieron dar crédito ni descuento esto es la gran cmpania de omnibus bravoClapping
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User's recommendation: No viajen con omnibus son unos rateros

Anonymous
map-marker Conyers, Georgia

Bad service

I bought tickets for 5 and when a got to a different location I had to wait until the next day cuz they did not have seating for me but they sell u the seats even tho they don't got enough seating
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Luis V Dcu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Freeport, Texas

Talk to customer service

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Updated by user Jun 30, 2022

Poor

Original review Jun 28, 2022
I brought a ticket for Monday night on t 20 of this month and I had to miss it cuz a family member passed away that same night my bus was at 10:10 at night I got the call at 9:55 at night plus I also catch the bus in a gas station in Harlingen tx so I called and called the station in Brownsville and I was told I lost the ticket and I can't understand why
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Loss:
$55

Preferred solution: Credit on a ticket

Elsa T Aea
map-marker Houston, Texas

Irresponsibility

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I bought a bus ticket for my cousin from this company. From Houston Texas to Tampico Mexico. He never made it to Mexico because he was left stranded in Brownsville, Texas in a isolated area. Do not buy bus tickets from this company! They won't even give me a refund.
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Loss:
$95

Preferred solution: Full refund

User's recommendation: Do not buy!

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