Omnibus Express
Omnibus Express Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Omnibus Express has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: 160, Didnt find any.
Cons: Absolute disrespect towards customers.Recent recommendations regarding this business are as follows: "Don't risk your trip with this company.", "No viajen con omnibus son unos rateros", "Do not buy!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Omnibus Express has 1.4 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: 160, Didnt find any.
Cons: Absolute disrespect towards customers.Recent recommendations regarding this business are as follows: "Don't risk your trip with this company.", "No viajen con omnibus son unos rateros", "Do not buy!".
Review authors value the most Cleanliness and Insurance Plans Acceptance. Consumers are not pleased with Additional Fees and Additional Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dion-Olympos, ThessalonikiI lost money with this company. Very distressing experience.
I'll never buy their tickets again. The company changed the departure point from the center of Tbilisi to a location on the edge of it and, apparently, called us from a strange/technical number 45 minutes before departure to let us know.
We missed the call and called back immediately - their phone was not accepting calls. Either way, 45 minutes would hardly be enough for us to reach the new location as it was on the edge of the city. We were left at 23:00 in a foreign city with no transportation and no accommodation. They then refused a refund or even exchange the tickets, and even refused to admit any fault.
Absolutely unprofessional service. Next time, I'll go with Georgian Bus.
- Didnt find any
- Absolute disrespect towards customers
Preferred solution: Full refund
User's recommendation: Don't risk your trip with this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Morelia, Michoacan De OcampoInformación
mil dia de ayer 2 personas de la tercera edad iban abordar un omnibus salida de morelia a las 3 de la tarde con destino a dallas.tx..pero nos informaron que el. Chofer no queria traerlos...y ya no hemos tenido comunicación con ellos...queremos saber si..si abordaron y a que destino..
Preferred solution: Información sobre los pasajeros
Complaints
The customer service is horrible. They need to work that.
Asking people for copies of the documents!! Technology has been overcoming them. An improvement has to be made.
As an American citizen they don't ask you for any of that. I travel 1 time a month and my sister is a Mexican national and gave her ***
- 160
Preferred solution: Apology
Por raters
Por ratero que se equivocan en fechas de boleto y yo por confiar en ellos no lo cheque y me robaron $5000 de mis boletos no me quisieron dar crédito ni descuento esto es la gran cmpania de omnibus bravo
User's recommendation: No viajen con omnibus son unos rateros
Bad service
I bought tickets for 5 and when a got to a different location I had to wait until the next day cuz they did not have seating for me but they sell u the seats even tho they don't got enough seating
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Freeport, TexasTalk to customer service
Poor
I brought a ticket for Monday night on t 20 of this month and I had to miss it cuz a family member passed away that same night my bus was at 10:10 at night I got the call at 9:55 at night plus I also catch the bus in a gas station in Harlingen tx so I called and called the station in Brownsville and I was told I lost the ticket and I can't understand why
Preferred solution: Credit on a ticket
Irresponsibility
I bought a bus ticket for my cousin from this company. From Houston Texas to Tampico Mexico.
He never made it to Mexico because he was left stranded in Brownsville, Texas in a isolated area.
Do not buy bus tickets from this company! They won't even give me a refund.
Preferred solution: Full refund
User's recommendation: Do not buy!
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