Omni Performance
The Worst
Newport News, Virginia
Great service!
Hampton, Virginia
Omni Performance - Useless auto repairs
The company pointed out tsome factual corrections. First hat the oil pump replacement was slightly less than $700.
Second, they also wished to point out that the vehicle was brought in for a timing belt failure - a rare event; that was followed a week later by the oil pump failure - an equally rare event; followed a week later by loss of oil pressure as the bearings failed. Note that this is a multi-event cascade which any competent mechanic should have been alerted to when the timing belt went early (in the life cycle) followed by the oil pump.
At a miminum the recommendation should have been made to drop the oil pan and examine the bearings - not let the customer fly down the interstate with an engine that could blow at any time. Nor should the customer be returned a vehicle with the steering wheel 45 degrees out of alignment.
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