Other Product Review
Move back to augusta with my wife
Reason of review
Poor customer service
Omni Club uses pressure sales, why?
The Omni Club is a good facility, the hours are also good and some of the staff is excelelnt. However the management is arogant and they use pressure sales techniches - even earning them an F with the BBB. Check this out before renewing or joining. Try to complain and they become combative and even mock and threaten. If they cleaned up their sales they would be good. But gyms like them have come and gone ove the years in Athens. The best bet is the Y which has a plan for dramatic improvements and any "profits" go back into the community.
Treated Like Junk and A Lier
After fighting with the Omni Club for 3 months about membership cancellation and charges received, I have finally accomplished canceling my membership and getting a refund. However, its was only after they treated me like junk and a lier for 3 months that they finally made it right. What a horrible business model the Omni Club uses.I will never do business with the Omni CLub again and will always refer my friends somewhere else. And just for the record, after many phone calls by me and months of going around in circles with these people because they gave me the wrong instructions, they didn't even apologize. What a joke...more like a workout for your checking account than anything else.
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